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Remote Technician Jobs in Rochester, MI (NOW HIRING)

Applus+

Level 3 Consultant - TCSG

Troy, MI · On-site +1

The Training, Consulting, and Services Group consists of a fully remote team. Candidates can live ... Technicians must be certified to NAS-410. This is a great opportunity to travel throughout the US!

micro1 AI

Clinical Pharmacy Technicians

Warren, MI · Remote

$70 - $80/hr

Remote micro1 is engaging Pharmacovigilance Experts to contribute their advanced drug safety expertise on a key customer project. In this role, you'll apply your expertise to help train next ...

micro1 AI

Clinical Pharmacy Technicians

Detroit, MI · Remote

$70 - $80/hr

Remote micro1 is engaging Pharmacovigilance Experts to contribute their advanced drug safety expertise on a key customer project. In this role, you'll apply your expertise to help train next ...

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All JobsTechnician JobsRemote Technician JobsRemote Technician Jobs in Rochester, MI

Remote Technician information

What is a remote technician?

A Remote Technician is a professional who provides technical support and troubleshooting services to clients or employees from a remote location, rather than being physically present on-site. They use various communication tools, such as phone, email, or remote desktop software, to diagnose and resolve issues related to computers, networks, software, or other technical systems. Remote Technicians are commonly employed by IT support centers, managed service providers, or large organizations with distributed workforces. Their role is crucial for maintaining business operations, especially when immediate on-site support is not feasible.

What are the key skills and qualifications needed to thrive as a remote technician?

To thrive as a Remote Technician, you need strong technical troubleshooting skills, a solid understanding of networking and hardware, and typically a relevant certification such as CompTIA A+ or Network+. Familiarity with remote desktop tools, ticketing systems, and diagnostic software is commonly required. Excellent communication, problem-solving abilities, and patience are vital soft skills for assisting users remotely. These competencies ensure efficient issue resolution, minimize downtime, and deliver a seamless support experience for clients or employees in dispersed locations.

What are some common challenges faced by remote technicians, and how can these be overcome?

Remote Technicians often face challenges such as troubleshooting issues without physical access to equipment, managing communication across different time zones, and maintaining clear documentation. These can be overcome by utilizing robust remote access tools, establishing clear communication protocols with clients and team members, and keeping detailed records of all actions taken during support sessions. Proactive problem-solving and continuous learning about new technologies also help Remote Technicians excel in their roles.

What is the difference between Remote Technician vs Help Desk Technician?

AspectRemote TechnicianHelp Desk Technician
CredentialsCompTIA A+, Network+, relevant certificationsCompTIA A+, Help Desk certifications, sometimes vendor-specific
Work EnvironmentRemote, on-site support for hardware/software issuesHelp desk, call centers, remote or on-site support
Industry UsageIT support, technical services, customer supportIT support, customer service, technical assistance
Common Search/ComparisonRemote TechnicianHelp Desk Technician

Remote Technicians and Help Desk Technicians both provide technical support, often requiring similar certifications and working in IT support environments. The main difference is that Remote Technicians typically handle more complex hardware and software issues remotely, while Help Desk Technicians often focus on initial troubleshooting and customer assistance, sometimes on-site. Both roles are essential in IT support and frequently searched together by job seekers.

What remote technician jobs can be done remotely?

Remote technician jobs typically include roles such as IT support specialist, network technician, help desk technician, and systems administrator. These positions often require troubleshooting skills, remote access tools, and certifications like CompTIA A+ or Network+; they can be performed from home with a reliable internet connection and appropriate hardware.

What are the most commonly searched types of Technician jobs in Rochester, MI?

The most popular types of Technician jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Remote Technician jobs?

Cities near Rochester, MI with the most Remote Technician job openings:

Remote Technician jobs near you
Infographic showing various Remote Technician job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

Level 3 Consultant - TCSG

Applus+

Troy, MI • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Company Bio
X-Ray Industries, an Applus+ company, is a well-established non-destructive testing service provider in the Aerospace industry. With over 80 years of experience, X-Ray Industries is the oldest, most-established NDT provider, offering a broad range of testing and inspection capabilities.
Position Overview
X-Ray Industries is looking for driven professionals to join our team as a Level 3 Consultant. Consultants work with various teams, both internal and external, to provide Level 3 services, conduct NADCAP audits, and lead formal training classes A successful candidate in this role is passionate about NDT, has exceptional communication skills, and can thrive in an autonomous work environment.
The Training, Consulting, and Services Group consists of a fully remote team. Candidates can live anywhere in the continental US. Preferred areas are in Michigan, South Carolina, Ohio, and Connecticut.
This role requires approx. 75- 80% of travel Monday through Friday, some weekend travel may apply. Technicians must be certified to NAS-410.
This is a great opportunity to travel throughout the US!
Benefits Offered:
• Medical, dental, and vision offered
• Company provided short term and long term disability and life insurance benefits
• 401k match
• Vacation available
• Indoor work environment
...And much more!
Aerospace Structural Testing at Applus+ Laboratories - YouTube
Website: https://www.appluslaboratories.com/global/en/
Education and Work Experience
• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
• High School Diploma or GED required
• Experience in similar role/Aerospace Industry strongly preferred.
• Must have excellent written and verbal communication skills and the ability to maintain confidentiality.
• Minimum of 3 years' experience performing Level 3 duties and responsibilities is a plus!
Certificates and Licenses Required
• Must meet minimum company requirements to operate a company vehicle and be eligible for coverage under Company insurance program.
• Current Level 3 Certification.
• NAS410 certifications will be required
• ASNT certifications helpful although not required
• Aerospace prime approvals will be required, such as: Honeywell, Rolls Royce and Pratt & Whitney

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