Remote Technical Support Jobs in Connecticut (NOW HIRING)

Ameresco, Inc. (NYSE:AMRC) is a leading energy solutions provider dedicated to helping customers reduce costs, enhance resilience, and decarbonize to net zero in the global energy transition. We are a trusted, full-service partner to public sector and government entities, K-12 schools, higher education, utilities, and healthcare customers across the U.S., Canada, the U.K., and Europe.

At Ameresco, we show the way by developing, constructing and operating tailored smart energy efficiency solutions, distributed energy resources, and infrastructure upgrades that drive cost savings, resilience, decarbonization, and innovation. Our comprehensive portfolio is built to address the challenges of today and adapt the future, ensuring long-term sustainability and success for our customers.

Ameresco has an immediate opening for a DER Technician this is an entrylevel, position responsible for supporting the quoting, onboarding, and firstline technical support for PV and BESS using ASG's AssetPlanner platform.

This role combines basic technical troubleshooting, quote development, service request coordination, and handson support for hardware and software onboarding activities. The role is based in Waterbury, CT. Occasional travel may be required.

This position is well suited for candidates seeking to build experience in renewable energy systems, monitoring hardware, analytics platforms, and customerfacing technical support within a growing clean energy organization.

• Review design and construction drawings of proposed DER projects to determine monitoring hardware and software requirements.
• Create quotes for data acquisition systems (DAS), meters, instrumentation, services and software for new and existing DER projects.
• Prepare required documentation for projects including oneline diagrams, shop drawings, and other related documentation as required.
• Work with business analysts to ensure that all quotes are submitted and tracked.
• Review all inbound service requests in a timely manner
• Perform initial triage and troubleshooting for DAS and software platform.
• Route issues to appropriate team members or subject matter experts.
• Assist with logistics, configuration, remote commissioning of new monitoring systems, and troubleshooting of existing data acquisition systems, and
• Other duties as assigned.

• Associate or bachelor's degree in a STEM field (e.g., Engineering Technology, Electrical, Mechanical, Renewable Energy, Information Systems) or equivalent experience.
• Proficiency with Microsoft Office tools (Outlook, Excel, Word, Teams).

• Familiar with monitoring hardware, sensors, meters, or data acquisition systems.
• Basic understanding of networking concepts (IP addressing, connectivity).
• Experience reviewing technical drawings or electrical oneline diagrams.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and shifting priorities.
• Clear written and verbal communication skills.

The anticipated base salary range for this role is $25.48 -$37.00 (presented in good faith). In addition to base pay, employees receive a comprehensive benefits package, such as health insurance, retirement plans, and paid time off, and may be eligible for performance incentives, bonuses, commissions, or equity, depending on the role.

Actual pay will depend on factors such as internal equity, skills, experience, education, certifications, and location. This range supports our commitment to pay transparency and compliance with applicable laws. Compensation may vary by work location, including remote arrangements.

We disclose salary ranges and benefits in all required external and internal postings and will provide further details upon request at any stage of the hiring process. Applications are accepted on a rolling basis until the position is filled.

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Ameresco challenges the brightest, most talented, and creative individuals in the industry by providing an environment that fosters initiative and achievement. We are proud of our comprehensive and competitive employee benefits, including people-oriented insurance, investment, and incentive plans.

All official communications from Ameresco will originate from an @ameresco.com email address. Any correspondence from other domains should be regarded as fraudulent. Please report any suspicious activity to the platform where the issue was encountered. For further inquiries or concerns, please contact us at 1-866-AMERESCO

Ameresco is an Equal Opportunity Employer.