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Remote Technical Writing Jobs in Connecticut (NOW HIRING)

Blue Prism Group

Technical Project Manager

Hartford, CT · Remote

Palm Beach, FL (Hybrid) / Georgia / New York / Massachusetts / Connecticut (Remote) How You Will ... Strong written and verbal communication skills with the ability to translate technical complexity ...

Abbott

Biomedical Engineer

Hartford, CT · On-site +1

Hartford, CT Duration: 12 Months Remote 80-100% travel Required Candidates will need a COI to work ... Technical writing skills are a plus * Works well independently. Responsibilities: * Primary ...

Aflac

PLADS Business Analyst

Farmington, CT · Remote

$75K - $95K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Visio * Technical Writing * Technical Communication Education & Experience Required * Bachelor ...

Aflac, Incorporated

PLADS Business Analyst

Farmington, CT · Remote

$75K - $95K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Visio * Technical Writing * Technical Communication Education & Experience Required * Bachelor ...

Aflac Incorporated

PLADS Business Analyst

Farmington, CT · Remote

$75K - $95K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Visio * Technical Writing * Technical Communication Education & Experience Required * Bachelor ...

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All JobsTechnical Writing JobsRemote Technical Writing JobsRemote Technical Writing Jobs in Connecticut

Remote Technical Writing information

See Connecticut salary details

$13

$37

$62

How much do remote technical writing jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for remote technical writing in Connecticut is $37.05, according to ZipRecruiter salary data. Most workers in this role earn between $27.45 and $44.81 per hour, depending on experience, location, and employer.

What is the difference between Remote Technical Writing vs Remote Content Writing?

AspectRemote Technical WritingRemote Content Writing
Required SkillsTechnical knowledge, clarity, documentation skillsCreativity, SEO, audience engagement
Work EnvironmentTech companies, software firms, engineering teamsMarketing agencies, media outlets, blogs
Common CertificationsTechnical writing certifications, IT backgroundContent marketing, SEO certifications

Remote Technical Writing focuses on creating detailed technical documentation for products and services, often requiring technical expertise. Remote Content Writing involves producing engaging content for marketing, blogs, and websites, emphasizing creativity and SEO. While both roles involve writing skills, they serve different purposes and industries, making them distinct career paths within the remote writing field.

What are the key skills and qualifications needed to thrive as a Remote Technical Writer, and why are they important?

To thrive as a Remote Technical Writer, you need strong writing, editing, and research skills, usually supported by a background in English, communications, or a related field. Familiarity with documentation tools like Microsoft Word, Adobe FrameMaker, Markdown, and content management systems is often required, along with knowledge of version control software. Excellent communication, self-motivation, and time management are crucial soft skills for collaborating with remote teams and meeting deadlines. These abilities ensure that complex information is conveyed clearly and efficiently, supporting user understanding and business goals in a distributed work environment.

What is remote technical writing?

Remote technical writing involves creating instruction manuals, user guides, FAQs, and other supporting documents for products or services, all while working from a location outside of a traditional office. Remote technical writers communicate complex information clearly and concisely, often collaborating with engineers, developers, and other subject matter experts via digital tools. They need strong writing skills, technical understanding, and the ability to work independently. The remote aspect allows for flexibility in schedule and location, making it a popular choice for writers with technical expertise.

How do remote technical writers typically collaborate with subject matter experts and development teams?

Remote technical writers frequently use a variety of digital collaboration tools to communicate with subject matter experts (SMEs) and development teams. Regular video meetings, chat platforms, and shared documentation spaces like wikis or version control systems help bridge the distance. Proactive communication and clear documentation requests are essential, as writers may not have in-person access to SMEs. Building strong virtual relationships and maintaining organized records of feedback and updates are key strategies for success in a remote environment.
What are the most commonly searched types of Technical Writing jobs in Connecticut? The most popular types of Technical Writing jobs in Connecticut are:
What are popular job titles related to Remote Technical Writing jobs in Connecticut? For Remote Technical Writing jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Remote Technical Writing jobs in Connecticut look for? The top searched job categories for Remote Technical Writing jobs in Connecticut are:
What cities in Connecticut are hiring for Remote Technical Writing jobs? Cities in Connecticut with the most Remote Technical Writing job openings:
Remote Technical Writing jobs near you
Infographic showing various Remote Technical Writing job openings in Connecticut as of June 2026, with employment types broken down into 79% Full Time, 14% Part Time, and 7% Temporary. Highlights an 100% Remote job distribution, with an average salary of $77,055 per year, or $37 per hour.
Technical Support Specialist II (Remote US) - 2nd shift 10AM - 7:00 PM Mon-Fri

Technical Support Specialist II (Remote US) - 2nd shift 10AM - 7:00 PM Mon-Fri

Digi International

Norwalk, CT • Remote

Other

Medical, PTO

Posted 2 days ago

Job description

Ventus is an entity within Digi, a Business Unit that’s an industry leader in IT networking innovations, leveraging technology to produce market-driving network solutions. Operating from over 20 years of experience and delivering secure enterprise class networks, Ventus develops cellular wireless and fixed line SD-WAN, Hybrid WAN, and Cellular WAN solutions for an expanding array of business connectivity applications.   Position Technical Support Administrator II - this is a 10am-7pm EST Monday - Friday shift - (Training for the first 3-6 months will be M-F 9-6 pm EST)   What We Offer (Paragraph/Overview) We provide an exciting opportunity for a dedicated professional to join our remote technical support team. You’ll leverage your network troubleshooting expertise and communication skills in a fast-paced, customer focused environment. This role not only allows flexibility of working from home but also offers a supportive and dynamic work culture.  We equip you with the necessary tools, and we highly value your adaptability, attention to detail, and contribution. Make us part of your journey today.   What You Will Do
  • Provide Level 2 technical support in a fast-paced contact center environment, handling inbound customer and partner contacts via voice and digital channels
  • Monitor network and system health using alerting and event-management platforms (e.g., SolarWinds, LogicMonitor, Auvik, Zabbix, etc.), respond to alarms, perform initial triage, and drive incidents to resolution or escalation
  • Perform remote diagnostics, troubleshooting, and reconfiguration for cellular and wireline gateways/routers using proprietary and standard troubleshooting tools
  • Troubleshoot network issues across OSI layers 1–6, including the use of Linux command-line tooling for network diagnosis (required)
  • Analyze Linux logs (e.g., kernel and messages, etc.) and perform packet capture troubleshooting using tools such as tcpdump and Wireshark; document findings and recommended actions (required)
  • Coordinate troubleshooting efforts with field services technicians, customers, channel partners, and internal contacts; escalate issues to senior support/leadership when appropriate
  • Support vendor/customer installations of managed equipment and services
  • Maintain thorough, accurate documentation of customer interactions and technical work in ticketing and related systems
  • Meet performance expectations and key performance indicators (KPIs) in partnership with leadership
  • Use company-supplied equipment (Windows laptop, headset, and peripherals) to perform daily work
Who You Are and What You Bring
  • Professional, customer-first approach with strong and recognized customer service and interpersonal skills
  • Willing and able to leverage AI-assisted tools (e.g., for knowledge lookup, documentation, and troubleshooting support) while following company guidelines and maintaining data/privacy standards
  • Excellent written and verbal communication, with strong documentation habits
  • Self-starter mentality with strong ownership, follow-through, and the ability to prioritize in a shifting environment
  • Detail-oriented, efficient, and capable of logical/critical thinking to isolate root cause and drive resolution
  • 2+ years of technical support and/or call center experience in Tier I/Tier II roles (1+ year is a plus)
  • Experience providing Level 2 (or higher) support to channel partners and resellers (preferred/strong plus)
  • Required technical support experience/knowledge:
    • Troubleshooting aligned to the OSI model (Physical through Presentation layers)
    • IPv4 and subnetting
    • Strong proficiency in a Linux command-line environment for network troubleshooting
    • Log review (Linux and Cisco IOS environments), and packet capture experience using tcpdump (or equivalent)
  • Linux firewalling, including the ability to view and interpret rulesets in iptables/nftables to validate allowed/blocked traffic and assist in root-cause analysis
  • NAT troubleshooting, including interpreting port forwarding behavior, and isolating common issues such as asymmetric routing
  • Reliable broadband internet connection
  • Flexible shift availability—may include weekends, non-standard days/hours (1st, 2nd, or 3rd shift), and holidays
Desired But Not Required
  • Cellular troubleshooting experience
  • Wi-Fi troubleshooting and diagnosis
  • Cisco IOS network troubleshooting and familiarity with routing protocols such as BGP and OSPF
  • Ability to diagnose common Phase 1 and Phase 2 IKE/IPsec issues
  • Experience with Digi router hardware, Digi Remote Manager and/or the Digi DAL platform
*Please note that we are unable to provide visa sponsorship for this position. This includes, but is not limited to, work visas, employment-based visas, or residency sponsorship. Candidates must have valid work authorization in the United States at the time of application. Visa applications of any kind will not be considered. Digi International offers a distinctive Total Rewards package including a short-term incentive program, new hire stock award, paid parental leave, PTO, and hybrid work environment in addition to our competitive medical, health & wellbeing and compensation offerings.
The anticipated base pay range for this position is $26.03/hr – $26.92/hr.   Pay ranges are determined by role, job level and primary job location.  The range displayed reflects the reasonable range we anticipate paying for this position and reflects the cost of labor within several U.S. geographic markets. The specific salary offered within the range will depend on various factors including, but not limited to the candidate’s relevant and prior experience, education, skills, and primary work location.  It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each position. Pay ranges are typically reviewed and updated annually.
At Digi, we embrace diversity and inclusion among our teammates. It is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are committed to providing an environment of respect where equal employment opportunities are available to all applicants and teammates.

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