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Remote Technical Support Manager Jobs in Goodyear, AZ

Abbott

Application Specialist

Phoenix, AZ · Remote

$61K - $122K/yr

The Opportunity We have an opportunity for the Technical Application Specialist, Field/Remote Support role within our Diagnostics division, based in the United States, and this is a field-based ...

Abbott

Application Specialist

Phoenix, AZ · Remote

$61K - $122K/yr

The Opportunity We have an opportunity for the Technical Application Specialist, Field/Remote Support role within our Diagnostics division, based in the United States, and this is a field-based ...

rogersco

Technical Sales Engineer- Ohio

Chandler, AZ · On-site +1

$108K - $170K/yr

... vibration management, and consumer market segments. Compensation for this position will be ... Leverage group products and campaigns and drive and support additional sales activities through the ...

TRAPP TECHNOLOGY INC

IT Help Desk Level 2

Phoenix, AZ · On-site +1

$22 - $28/hr

Minimum of 3+ years of technical customer support or IT help desk experience required; MSP (Managed ... Experience supporting Remote Desktop Services environments * Working knowledge of password ...

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All JobsTechnical Support JobsRemote Technical Support Manager JobsRemote Technical Support Manager Jobs in Goodyear, AZ

Remote Technical Support Manager information

See Goodyear, AZ salary details

$28.8K

$83.9K

$144.1K

How much do remote technical support manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for remote technical support manager in Goodyear, AZ is $83,942.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,500.00 and $101,600.00 per year, depending on experience, location, and employer.

What is a remote technical support manager?

Remote Technical Support Managers are professionals who oversee technical support teams and operations from a remote location. They are responsible for ensuring their team effectively resolves customer issues, maintains high levels of customer satisfaction, and adheres to technical support protocols. These managers coordinate training, track support metrics, implement best practices, and often serve as a bridge between technical support staff and other departments. Their role requires strong leadership, communication skills, and technical expertise, as they must manage remote teams and address complex technical challenges.

How does a remote technical support manager effectively lead and support a distributed team?

As a Remote Technical Support Manager, you’ll lead a geographically dispersed team by leveraging digital collaboration tools, setting clear expectations, and fostering open communication. Regular virtual meetings, performance tracking dashboards, and knowledge-sharing sessions help ensure alignment and maintain team morale. It’s important to provide timely feedback and facilitate professional development, as remote team members may face unique challenges such as isolation or communication barriers. Successful managers create structured processes while remaining adaptable to their team’s needs, ensuring both productivity and a supportive work environment.

What are the key skills and qualifications needed to thrive as a remote technical support manager, and why are they important?

To thrive as a Remote Technical Support Manager, you need strong leadership abilities, in-depth technical knowledge, troubleshooting expertise, and experience in IT support, often supported by a bachelor’s degree in computer science or a related field. Familiarity with help desk software, remote monitoring tools, and ITIL or CompTIA certifications is typically required. Excellent communication, problem-solving, and team management skills help you motivate remote teams and resolve customer issues efficiently. These skills ensure effective remote support operations, high team performance, and customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Manager vs Remote IT Support Specialist?

AspectRemote Technical Support ManagerRemote IT Support Specialist
CredentialsTypically requires a bachelor's degree in IT or related field, plus certifications like CompTIA A+ or Network+Often requires similar certifications and an associate or bachelor's degree in IT or related area
Work EnvironmentLeads support teams, manages escalations, and oversees support operations remotelyProvides technical support directly to end-users remotely, troubleshooting hardware/software issues
Employer & Industry UsageUsed in tech companies, managed service providers, and large organizationsCommon in IT service firms, help desks, and internal corporate support teams

The Remote Technical Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote IT Support Specialist provides direct technical assistance to end-users. Both roles require similar certifications and work in remote environments, but their responsibilities differ in scope and leadership level.

What are popular job titles related to Remote Technical Support Manager jobs in Goodyear, AZ?

For Remote Technical Support Manager jobs in Goodyear, AZ, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support Manager jobs in Goodyear, AZ look for?

The top searched job categories for Remote Technical Support Manager jobs in Goodyear, AZ are:

What cities near Goodyear, AZ are hiring for Remote Technical Support Manager jobs?

Cities near Goodyear, AZ with the most Remote Technical Support Manager job openings:

Remote Technical Support Manager jobs near you
Infographic showing various Remote Technical Support Manager job openings in Goodyear, AZ as of August 2026, with employment types broken down into 78% Full Time, 11% Part Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $83,942 per year, or $40.4 per hour.

Technical Recruiter - Engineering

Real Time Consulting, LLC

Phoenix, AZ • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Key responsibilities

  • Perform sourcing, screening, and technical assessment of candidates for engineering roles.

  • Coordinate interview schedules and communicate candidate and job status to hiring managers.

  • Maintain accurate recruitment records and develop a network of candidates and referrals.

Job description

REAL TIME CONSULTING (An RTCo Company)—POSITION DESCRIPTION
JOB TITLE:  Technical Recruiter-Engineering
WORK LOCATION: Fully Remote for AZ, NM, TX resident candidates
 
JOB SUMMARY:
Real Time Consulting is seeking an experienced Technical Recruiter- Engineering to join our organization and contribute to the comprehensive sourcing, recruiting, and placement lifecycle for Engineering project resource requirements.
 
You will be responsible for full-desk delivery to meet this requirement including sourcing, screening, coordinating client interviews and meetings, compensation negotiation, and job offer presentation.  
 
JOB DUTIES AND RESPONSIBILITIES:
  • Perform Recruiting activities (identify job requirements, sourcing, pre-screening, technical screening, selection of qualified candidates for submission to hiring manager)
  • Determine applicant technical and soft-skill qualifications by interviewing applicants, analyzing responses, verifying references, and comparing qualifications to job requirements
  • Ensure the maintenance of accurate and concise records concerning all phases of the recruitment process, working within the ATS system (CATS) and Excel
  • Develop a network of candidates and referrals
  • Communicate job and candidate status to hiring managers
  • Perform headhunting activities and assessment of candidate match for project jobs through pre-screen and technical interviews
  • Coordinate interview schedules
  • Actively source candidates using various job boards (Indeed, LinkedIn, Dice, CareerBuilder, etc.) to build strong candidate pipelines for current and recurring future projects
  • Collaborate with HR team to transfer candidate into the Hiring Process
  • Ensure excellent candidate and hiring manager experience

QUALIFICATIONS AND PREFERENCES:
  • 5+ years of proven work experience in a corporate environment in a fast-paced recruiting role
  • 3+ years of recruiting for technical jobs in industry such as: Aerospace, Space, Semiconductor, Healthcare,
  • Strong knowledge of full-cycle recruiting (sourcing, assessing candidate skills match, compensation negotiations, closing the job)
  • Experience recruiting Engineering disciplines is VERY HIGHLY PREFERRED (Systems, Software, Verification and Validation, Test, Mechanical, Hardware, Engineering Aides, etc.)
  • Experience recruiting in the Aerospace industry PREFERRED
    • In lieu of Aerospace industry experience, experience recruiting in Automotive, Medical, or Semiconductor industry a BIG PLUS
  • Associate degree in Business, HR, Communications, Technical or related field HIGHLY PREFERRED
  • Bachelor’s degree in Business, HR, Communications, Technical or related field A BIG PLUS
  • Knowledge of using ATS for sourcing and managing candidate process; RTC uses CATS (catsone.com)
  • Intermediate to advanced experience with MS Word, MS Excel, MS Outlook (we use excel a lot)
  • Appropriate understanding of HR guidelines and requirements (what not to say or write to a candidate)
  • Ability to effectively communicate with hiring manager(s), clients and peers regarding work production
  • Strong attention to detail, organizational and time management skills
  • Polished verbal and written communication skills with customer service focus (treat candidates like a customer)

ABOUT REAL TIME CONSULTING
Real Time Consulting (RTC), a Real Time Companies business, is an engineering consulting firm serving the aerospace, aviation, defense, and advanced technology industries since 1997. We provide experienced engineering consultants who help clients design, develop, integrate, test, certify, and sustain complex, mission-critical systems.
Our engineers average more than 15 years of industry experience and are known for delivering innovative, reliable, and high-quality engineering solutions. We have built lasting client relationships through technical excellence, integrity, responsiveness, and a commitment to delivering results.
WHY JOIN RTC?
RTC is a small, highly collaborative company where every employee makes a meaningful impact. We value accountability, teamwork, initiative, and continuous learning, and we trust our employees to take ownership of their work while supporting one another's success.
If you're a motivated professional who enjoys solving challenging problems, producing high-quality work, and contributing in a fast-paced, entrepreneurial environment, you'll find opportunities to grow your career at RTC.
BENEFITS - Eligible employees enjoy a competitive benefits package that includes:
  • Competitive compensation
  • Paid Time Off (PTO) and Paid Holidays
  • Medical, Dental & Vision Insurance
  • Employer-paid Life Insurance
  • 401(k) Retirement Plan
  • Flexible work arrangements, where business needs permit
  • Professional yet casual work environment
  • Opportunities for professional growth
Benefits are subject to eligibility and company policy.
WHY YOU'LL BE SUCCESSFUL Our most successful team members consistently demonstrate:
  • Integrity, accountability, and professionalism
  • Strong communication and collaboration skills
  • Initiative, sound judgment, and adaptability
  • Excellent organization and attention to detail
  • A commitment to quality and continuous improvement
  • A customer-focused mindset with a passion for helping others succeed
To qualify for all positions with Real Time Companies, applicants must be legally authorized to work in the United States and should not require now, or in the future, sponsorship for employment visa status.
Please be aware that Real Time Companies does not sponsor employment-based visas. Additionally, certain positions with Real Time Companies that involve work with government entities may have more restrictive employment status requirements, such as U.S. citizenship, based on security clearance requirements or other governmental requirements. An Equal Opportunity Employer M/F/D/V. Rev10.18.22