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Remote Technical Support Manager Jobs in Everett, WA

PactFi

Client Support Engineer

Seattle, WA · Remote

$130K - $150K/yr

... technical support. This role is a remote position, and you will be working in the West Coast time ... Directly manage Tier 1 client accounts across implementations, data migrations, API enablement, and ...

Infotech Sourcing

Technical Program Manager III

Kirkland, WA · Remote

$146K - $189K/yr

US - CA - Remote (105700) Job Title: Technical Project/Program Management - Technical Program ... Enhance process structures to support project teams. Technical Leadership: Advocate for quality in ...

YO AI Labs

AI Technical Trainer - Remote

Seattle, WA · Remote

$80 - $120/hr

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training ... Hiring Manager review. Compensation Compensation is output-based , with payment provided per task ...

YO AI Labs

AI Technical Trainer - Remote

Seattle, WA · Remote

$80 - $120/hr

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training ... Hiring Manager review. Compensation Compensation is output-based , with payment provided per task ...

YO AI Labs

AI Consulting Expert - Remote

Seattle, WA · Remote

$100 - $200/hr

Technical & Report Writing * Business Communication * Content Review & Editing * Data ... management consulting, corporate strategy, business transformation, or operations. * Experience ...

Genetec

Field Engineer

Seattle, WA · On-site +1

... Manager, North America. The mission of the Professional Services team is to help customers achieve ... and support of Genetec systems at client sites * Act as a primary on-site and remote technical ...

Genetec

Field Engineer

Seattle, WA · Remote

... Manager, North America. The mission of the Professional Services team is to help customers achieve ... and support of Genetec systems at client sites * Act as a primary on-site and remote technical ...

YO AI Labs

AI Consulting Expert - Remote

Seattle, WA · Remote

$100 - $200/hr

Technical & Report Writing * Business Communication * Content Review & Editing * Data ... management consulting, corporate strategy, business transformation, or operations. * Experience ...

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Showing results 21-40

All JobsTechnical Support JobsRemote Technical Support Manager JobsRemote Technical Support Manager Jobs in Everett, WA

Remote Technical Support Manager information

See Everett, WA salary details

$32.6K

$94.9K

$162.9K

How much do remote technical support manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for remote technical support manager in Everett, WA is $94,906.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,800.00 and $114,900.00 per year, depending on experience, location, and employer.

What is a remote technical support manager?

Remote Technical Support Managers are professionals who oversee technical support teams and operations from a remote location. They are responsible for ensuring their team effectively resolves customer issues, maintains high levels of customer satisfaction, and adheres to technical support protocols. These managers coordinate training, track support metrics, implement best practices, and often serve as a bridge between technical support staff and other departments. Their role requires strong leadership, communication skills, and technical expertise, as they must manage remote teams and address complex technical challenges.

How does a remote technical support manager effectively lead and support a distributed team?

As a Remote Technical Support Manager, you’ll lead a geographically dispersed team by leveraging digital collaboration tools, setting clear expectations, and fostering open communication. Regular virtual meetings, performance tracking dashboards, and knowledge-sharing sessions help ensure alignment and maintain team morale. It’s important to provide timely feedback and facilitate professional development, as remote team members may face unique challenges such as isolation or communication barriers. Successful managers create structured processes while remaining adaptable to their team’s needs, ensuring both productivity and a supportive work environment.

What are the key skills and qualifications needed to thrive as a remote technical support manager, and why are they important?

To thrive as a Remote Technical Support Manager, you need strong leadership abilities, in-depth technical knowledge, troubleshooting expertise, and experience in IT support, often supported by a bachelor’s degree in computer science or a related field. Familiarity with help desk software, remote monitoring tools, and ITIL or CompTIA certifications is typically required. Excellent communication, problem-solving, and team management skills help you motivate remote teams and resolve customer issues efficiently. These skills ensure effective remote support operations, high team performance, and customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Manager vs Remote IT Support Specialist?

AspectRemote Technical Support ManagerRemote IT Support Specialist
CredentialsTypically requires a bachelor's degree in IT or related field, plus certifications like CompTIA A+ or Network+Often requires similar certifications and an associate or bachelor's degree in IT or related area
Work EnvironmentLeads support teams, manages escalations, and oversees support operations remotelyProvides technical support directly to end-users remotely, troubleshooting hardware/software issues
Employer & Industry UsageUsed in tech companies, managed service providers, and large organizationsCommon in IT service firms, help desks, and internal corporate support teams

The Remote Technical Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote IT Support Specialist provides direct technical assistance to end-users. Both roles require similar certifications and work in remote environments, but their responsibilities differ in scope and leadership level.

What are popular job titles related to Remote Technical Support Manager jobs in Everett, WA?

For Remote Technical Support Manager jobs in Everett, WA, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support Manager jobs in Everett, WA look for?

The top searched job categories for Remote Technical Support Manager jobs in Everett, WA are:

What cities near Everett, WA are hiring for Remote Technical Support Manager jobs?

Cities near Everett, WA with the most Remote Technical Support Manager job openings:

Remote Technical Support Manager jobs near you
Infographic showing various Remote Technical Support Manager job openings in Everett, WA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $94,906 per year, or $45.6 per hour.

Client Support Engineer

PactFi

Seattle, WA • Remote

$130K - $150K/yr

Full-time

Medical, Retirement

Re-posted yesterday

Job description

About PactFi

Private asset markets (PE, Private Credit, VC, Real Estate) have 10x to 9.8T in AUM over the past decade and are projected to grow to $17T in the next five years. However, digital infrastructure has not kept pace, with most of the market operating predominantly in error-prone, internal-only software solutions.

PactFi provides secure, end-to-end, operational infrastructure for managing complex private credit transactions. Our web-based application brings together all parties involved in such a transaction to more efficiently allocate capital, complete KYC, share documents, manage funds flow, and more. The platform is secured to a bank-grade standard, and we have received our SOC 2 Type 2 attestation.

PactFi was developed in close partnership with two of the industry's largest players, both of whom represent the top 3 players in the private credit space by both size (AUM) and deal activity.

About the Job

We're seeking a Client Support Engineer to drive technical execution across the end-to-end client lifecycle.

This is a hands-on role reporting to the Client Enablement Lead. From day one, you will execute client enablement across client implementations, product adoption, software development, and technical support.

This role is a remote position, and you will be working in the West Coast time zone. Travel is not required, though there may be optional opportunities to engage with clients in person when beneficial.

What You'll Do

  • Directly manage Tier 1 client accounts across implementations, data migrations, API enablement, and support

  • Partner with Product and Engineering to develop and ship internal tooling and client-facing solutions independent of the product roadmap

  • Own technical troubleshooting and support for covered accounts

  • Maintain visibility across product usage, client workflows, tech stacks, and dependencies

What You Bring

  • 3-5 years of experience in application engineering, data migrations, product analytics, and support engineering in consulting, professional services, FinTech, or enterprise SaaS

  • Proficient in AI-assisted development and debugging, APIs, and technical implementations

  • Business technology expertise working across vendor systems (Pendo, Amazon Redshift, Intercom)

  • Excellent communication skills

  • Experience in private credit, financial infrastructure, or regulated financial products is a plus

What We Offer

  • Competitive salary + equity

  • Healthcare coverage

  • 401k

What We Offer

  • Competitive salary + equity.

  • Healthcare coverage.

  • 401k

Compensation Range: $130K - $150K