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Remote Technical Support Contractor Jobs in Phoenix, AZ

Manage General Contractors, Security Integrators, Subcontractors and Vendors with their ... Experience in Remote Desktop Portals and Remote Desktop Management is a definite plus. Experience ...

The Technical Director is a leadership and operational role focused on driving scalability ... engineering support. * Manage performance, alignment, and communication across a remote ...

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Remote Technical Support Contractor information

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$14

$25

$44

How much do remote technical support contractor jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote technical support contractor in Phoenix, AZ is $25.86, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $28.17 per hour, depending on experience, location, and employer.

What does a remote technical support contractor do?

A Remote Technical Support Contractor provides technical assistance to clients or customers from a remote location, typically via phone, email, or chat. They troubleshoot hardware, software, and network issues, guide users through problem-solving steps, and may also install or configure software remotely. Contractors work independently and often support multiple clients or companies, ensuring technology runs smoothly without being physically present on-site.

What are the key skills and qualifications needed to thrive as a remote technical support contractor?

To thrive as a Remote Technical Support Contractor, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and relevant technical certifications such as CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with remote desktop software, ticketing systems like Zendesk or ServiceNow, and communication platforms is typically required. Excellent problem-solving, patience, and clear communication skills help you efficiently resolve user issues in a remote environment. These competencies ensure timely and effective technical support, resulting in high user satisfaction and minimal downtime.

What are some common challenges faced by remote technical support contractors, and how can they be managed effectively?

Remote Technical Support Contractors often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and maintaining clear communication with clients who may have varying technical knowledge. To manage these challenges, it's important to utilize robust remote access tools, prioritize tasks based on urgency, and develop strong documentation and communication skills. Proactively setting clear expectations with clients and collaborating closely with other technical team members can also help ensure smooth resolution of technical issues.

What is the difference between Remote Technical Support Contractor vs Remote Help Desk Technician?

AspectRemote Technical Support ContractorRemote Help Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+)IT certifications often preferred, similar to support roles
Work EnvironmentContract basis, often freelance or temporaryFull-time or part-time, employed by a company
Employer & IndustryTech companies, IT service providers, freelance clientsCorporate IT departments, MSPs, retail, and service industries
Search & Comparison IntentContract roles, freelance support, remote troubleshootingHelp desk support, customer service, technical assistance

The main difference is that a Remote Technical Support Contractor works on a contractual basis providing specialized troubleshooting, while a Remote Help Desk Technician is typically a full-time employee offering general support. Contractors often have more flexibility and focus on specific issues, whereas help desk technicians handle a broader range of user inquiries.

What are the most commonly searched types of Technical Support Contractor jobs in Phoenix, AZ?

The most popular types of Technical Support Contractor jobs in Phoenix, AZ are:

What are popular job titles related to Remote Technical Support Contractor jobs in Phoenix, AZ?

For Remote Technical Support Contractor jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support Contractor jobs in Phoenix, AZ look for?

The top searched job categories for Remote Technical Support Contractor jobs in Phoenix, AZ are:

Infographic showing various Remote Technical Support Contractor job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $53,795 per year, or $25.9 per hour.

PCT Patent Analyst - Contractor

Global Patent Solutions, LLC

Chandler, AZ โ€ข Remote

Contractor

Re-posted 12 days ago


Job description

Global Patent Solutions, LLC (GPS) has grown to become one of the nation's leading patent research and intellectual property (IP) consulting firms. In addition to supporting the nation's leading technology companies and IP law firms, GPS is a premier provider of patent-related services to the United States Patent & Trademark Office (USPTO).

Our ongoing success and growth has created the need for us to expand our team. Specifically, we are presently seeking experienced and motivated independent Patent Analysts to work with us as independent contractors in support of a contract with the USPTO for performing search and examination on patent applications related to the Patent Cooperation Treaty (PCT). This is an opportunity to leverage your technical background, hone and exercise the same skills employed by patent examiners, and witness first-hand the characteristics of effective and ineffective patent applications. In addition to the immediate opportunity this position affords today, the knowledge you will gain and the skills employed while performing this job will position you well for future IP career opportunities. Come grow with us!

As an independent contractor working with GPS on the PCT contract, you will be responsible for performing a comprehensive search, written opinion, and final report on the patentability of an array of diverse inventions within your specific technology domain.

Contractor Responsibilities:

  • PCT Search and Written Opinion: Contractors will be required to perform the following:
    • Quickly gaining an understanding of the inventive concept(s) provided in the PCT specification, drawings and claims
    • Perform a robust search of patent and non-patent literature databases
    • Write an opinion/analysis by applying/mapping the most relevant prior art to the PCT claims
    • Complete applicable final PCT Forms and Search History Document
    • Perform any corrections needed to work that does not fit within pre-defined quality standards
  • Quality: For GPS, quality is at the pinnacle of the work we perform. Contractors we work with must share in our belief and commitment of providing the highest quality of work.
  • Timeliness: Contractors will work closely with GPS Management on a weekly and/or monthly basis to provide their capacity and turnaround-time for the work to ensure the work is completed in accordance with GPS internal deadlines. Meeting agreed upon deadlines will be vital to success.
  • Continuous Improvement: Contractor must use self-guided means of staying up to date with practices and procedures of processing PCT applications by reviewing resources provided to the Contractor from GPS and/or other publicly available data.

Deliverables:

  • Form 237 Written Opinion of the PCT application
  • Form 210 Documentation of Prior Art References Used
  • Completed Search History Document

*THIS IS A REMOTE POSITION


Technical Requirements:

Contractors must have strong technical backgrounds; either professional experience or technical education in at least one one of the following technical categories:

  • Biomedical Engineering
  • Medical Devices/Life Sciences
  • Mechanical Engineering
  • Biotechnology
  • Electrical Communications
  • Computer Science
  • Physics
  • Chemical Engineering

Qualifications:

  • Bachelor's Degree, Master's Degree, or PHD in a field of science and/or engineering.
  • Must be a U.S. citizen or reside in the U.S for the most recent two years as a work-eligible legal resident.
  • While performing the work, Contractor must physically be located in the U.S.
  • Contractor MUST have 1 or more years of previous PCT Written Opinion experience.
  • Demonstrated skills at formulating efficient, thorough, and repeatable prior art searches.
  • Strong ability at quickly grasping inventive concepts and correcting/efficiently applying prior art to those concepts.
  • Excellent time management skills to properly plan and complete all deliverables on-time.
  • Contractor should be detail-oriented and possess excellent communication skills.
  • Knowledge and demonstrated skills of applying WIPO PCT Articles and Rules
  • Knowledge of classifying patents using CPC and IPC classifications

DISCLAIMER:

Global Patent Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by applicable laws.