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Remote Technical Support Contractor Jobs in Philadelphia, PA

Zeitview

Customer Support Coordinator

Barrington, NJ · Remote

$18 - $22.75/hr

This is a 100% remote role About US Zeitview is the leading intelligent aerial imaging company for ... Collaborate with the technical support team to resolve customer issues in a timely manner and ...

1-800-Plumber

Master Plumber Remote

NJ · On-site +1

$1.5K - $2.5K/mo

... role in supporting licensing compliance, permit registration, code guidance, and technical ... This is a primarily remote position designed for a licensed Master Plumber who is looking for a ...

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All JobsTechnical Support Contractor JobsRemote Technical Support Contractor JobsRemote Technical Support Contractor Jobs in Philadelphia, PA

Remote Technical Support Contractor information

See Philadelphia, PA salary details

$14

$26

$45

How much do remote technical support contractor jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote technical support contractor in Philadelphia, PA is $26.28, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $28.61 per hour, depending on experience, location, and employer.

What does a remote technical support contractor do?

A Remote Technical Support Contractor provides technical assistance to clients or customers from a remote location, typically via phone, email, or chat. They troubleshoot hardware, software, and network issues, guide users through problem-solving steps, and may also install or configure software remotely. Contractors work independently and often support multiple clients or companies, ensuring technology runs smoothly without being physically present on-site.

What are the key skills and qualifications needed to thrive as a remote technical support contractor?

To thrive as a Remote Technical Support Contractor, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and relevant technical certifications such as CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with remote desktop software, ticketing systems like Zendesk or ServiceNow, and communication platforms is typically required. Excellent problem-solving, patience, and clear communication skills help you efficiently resolve user issues in a remote environment. These competencies ensure timely and effective technical support, resulting in high user satisfaction and minimal downtime.

What are some common challenges faced by remote technical support contractors, and how can they be managed effectively?

Remote Technical Support Contractors often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and maintaining clear communication with clients who may have varying technical knowledge. To manage these challenges, it's important to utilize robust remote access tools, prioritize tasks based on urgency, and develop strong documentation and communication skills. Proactively setting clear expectations with clients and collaborating closely with other technical team members can also help ensure smooth resolution of technical issues.

What is the difference between Remote Technical Support Contractor vs Remote Help Desk Technician?

AspectRemote Technical Support ContractorRemote Help Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+)IT certifications often preferred, similar to support roles
Work EnvironmentContract basis, often freelance or temporaryFull-time or part-time, employed by a company
Employer & IndustryTech companies, IT service providers, freelance clientsCorporate IT departments, MSPs, retail, and service industries
Search & Comparison IntentContract roles, freelance support, remote troubleshootingHelp desk support, customer service, technical assistance

The main difference is that a Remote Technical Support Contractor works on a contractual basis providing specialized troubleshooting, while a Remote Help Desk Technician is typically a full-time employee offering general support. Contractors often have more flexibility and focus on specific issues, whereas help desk technicians handle a broader range of user inquiries.

What are popular job titles related to Remote Technical Support Contractor jobs in Philadelphia, PA?

For Remote Technical Support Contractor jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support Contractor jobs in Philadelphia, PA look for?

The top searched job categories for Remote Technical Support Contractor jobs in Philadelphia, PA are:

Remote Technical Support Contractor jobs near you
Infographic showing various Remote Technical Support Contractor job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $54,672 per year, or $26.3 per hour.

Remote Qualifying Master Plumber Compliance & Oversight

1-800-PLUMBER

Voorhees Township, NJ • Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

1-800-Plumber is looking for a licensed Qualifying Master Plumber to support franchise locations in compliance and oversight. This primarily remote role offers flexibility while ensuring plumbing work meets applicable codes and professional standards. The ideal candidate will hold an active Master Plumber license, be registered in New Jersey, and have a strong knowledge of plumbing codes. Strong communication skills are essential, along with the ability to provide technical support and guidance as needed. This position is compensated through a monthly fee reflecting the responsibilities of the role. #J-18808-Ljbffr

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