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Remote Technical Support Contractor Jobs in Illinois

KEYENCE

Field Application Engineer '27

Chicago, IL · On-site +1

$53K - $80K/yr

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...

Motorola

Location Services Support Technician

Virginia, IL · Remote

$75K - $95K/yr

Provides technical support to field engineers, technicians, and product support personnel who are ... The actual offer will be based on the individual candidate. #LI-JM3 #LI-REMOTE Basic Requirements ...

YO AI Labs

AI Consulting Expert - Remote

Chicago, IL · Remote

$100 - $200/hr

Contractor (Part-Time) Location: Remote Job Overview We are seeking experienced AI Consulting ... Technical & Report Writing * Business Communication * Content Review & Editing * Data ...

Abbott

Manager Technical Affairs

Lake Forest, IL · On-site +1

... remote (near an Abbott office) in the Abbott Diagnostics Division. Our diagnostic solutions are ... As Manager, Technical Affairs , you will provide technical leadership and customer support for ...

Abbott

Manager Technical Affairs

Lake Forest, IL · On-site +1

... remote (near an Abbott office) in the Abbott Diagnostics Division. Our diagnostic solutions are ... As Manager, Technical Affairs , you will provide technical leadership and customer support for ...

Harris

(Remote) Support Analyst

Tennessee, IL · Remote

Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Cayenta

(Remote) Support Analyst

Virginia, IL · Remote

Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Harris

(Remote) Support Analyst

Tennessee, IL · Remote

Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Harris

(Remote) Support Analyst

Virginia, IL · Remote

Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Harris

(Remote) Support Analyst

Virginia, IL · Remote

Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Cayenta

(Remote) Support Analyst

Tennessee, IL · Remote

Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Noor Locum

Diagnostic Radiologist

Tinley Park, IL · Remote

We are seeking a Remote General Radiologist to provide dedicated evening coverage for a high-volume ... High-efficiency workflows with technical support in place Technology * RPCE platform * Powerscribe ...

Cayenta

(Remote) Support Analyst

Tennessee, IL · Remote

Develop deep functional and technical knowledge of our ERP applications, with a focus on Human ... Understand support service agreements and appropriately scope requests outside of standard support

Clayco

Field Support Technician

Chicago, IL · On-site +1

$20.25 - $27.75/hr

... and remote. * Work with ISP vendors and managed services support partners to resolve technical ... Contractor (Top 5). * 2025 ENR Top 100 Green Contractors - Green Contractor (Top 3). Benefits

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Remote Technical Support Contractor information

What does a remote technical support contractor do?

A Remote Technical Support Contractor provides technical assistance to clients or customers from a remote location, typically via phone, email, or chat. They troubleshoot hardware, software, and network issues, guide users through problem-solving steps, and may also install or configure software remotely. Contractors work independently and often support multiple clients or companies, ensuring technology runs smoothly without being physically present on-site.

What are the key skills and qualifications needed to thrive as a remote technical support contractor?

To thrive as a Remote Technical Support Contractor, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and relevant technical certifications such as CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with remote desktop software, ticketing systems like Zendesk or ServiceNow, and communication platforms is typically required. Excellent problem-solving, patience, and clear communication skills help you efficiently resolve user issues in a remote environment. These competencies ensure timely and effective technical support, resulting in high user satisfaction and minimal downtime.

What are some common challenges faced by remote technical support contractors, and how can they be managed effectively?

Remote Technical Support Contractors often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and maintaining clear communication with clients who may have varying technical knowledge. To manage these challenges, it's important to utilize robust remote access tools, prioritize tasks based on urgency, and develop strong documentation and communication skills. Proactively setting clear expectations with clients and collaborating closely with other technical team members can also help ensure smooth resolution of technical issues.

What is the difference between Remote Technical Support Contractor vs Remote Help Desk Technician?

AspectRemote Technical Support ContractorRemote Help Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+)IT certifications often preferred, similar to support roles
Work EnvironmentContract basis, often freelance or temporaryFull-time or part-time, employed by a company
Employer & IndustryTech companies, IT service providers, freelance clientsCorporate IT departments, MSPs, retail, and service industries
Search & Comparison IntentContract roles, freelance support, remote troubleshootingHelp desk support, customer service, technical assistance

The main difference is that a Remote Technical Support Contractor works on a contractual basis providing specialized troubleshooting, while a Remote Help Desk Technician is typically a full-time employee offering general support. Contractors often have more flexibility and focus on specific issues, whereas help desk technicians handle a broader range of user inquiries.

What are the most commonly searched types of Technical Support Contractor jobs in Illinois?

The most popular types of Technical Support Contractor jobs in Illinois are:

What are popular job titles related to Remote Technical Support Contractor jobs in Illinois?

For Remote Technical Support Contractor jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support Contractor jobs in Illinois look for?

The top searched job categories for Remote Technical Support Contractor jobs in Illinois are:

Remote Technical Support Contractor jobs near you

Field Application Engineer '27

KEYENCE

Chicago, IL • On-site, Remote

$53K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Join KEYENCE as a Field Application Engineer

Training Classes Begins January or July 2027
Irvine | Los Angeles | Cleveland | Entry-Level | Full-Time

Are you ready to launch your career with one of the world's most innovative companies? KEYENCE is looking for driven, adaptable engineers to join our Field Application Engineer Team. Whether you're a recent graduate or early in your career, this is your opportunity to grow with a global leader in automation and technology.

What You'll Do

As a Field Application Engineer, you'll be at the forefront of solving complex technical challenges and shaping the future of American manufacturing. This is a field-based position with most of your time on-site with customers and sales teams. The title for this role may be called Application Engineer, Vision Consulting Engineer, or Integration Support Engineer depending on the product line you may be hired for.

  • Solve complex customer challenges through creative configurations of our technical products
  • Install and program our products using hand tools or programming languages.
  • Provide on-call, on-site and remote technical support, training, and troubleshooting
  • Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions
  • Conduct product testing and create detailed proposal reports to aid our sales team.
  • Work in dynamic environments-manufacturing floors, labs, and more-with occasional lifting (up to 60 lbs.) and off-hours support

Location Flexibility

Choose up to two preferred office locations when you apply-we'll do our best to place you where you want to be. You'll work within a regional territory, not nationwide.

What We Offer

  • Base Salary: $53,940 - $80,760 (based on location)
  • Performance Bonus Target: $24,000 annually (performance-based), paid quarterly
  • World-Class Training: Paid, hands-on training and on-the-job mentorship
  • Benefits: Medical, dental, vision, 401K match, ~4 weeks PTO in first full year
  • Career Growth: Promote-from-within culture with base and bonus increases

What We're Looking For

  • Bachelor's degree (or Associate's and 4+ years military experience)
  • Strong work ethic and a passion for solving challenging problems
  • Flexibility to adapt your schedule and support customers and salespeople
  • Willingness to travel (60-100%), including overnight
  • Valid driver's license and personal vehicle
  • Ability to lift and transport demo equipment (35-85 lbs.) into customer sites

Why KEYENCE?

  • Recognized by Forbes as one of the World's Most Innovative Companies
  • A global leader in factory automation and quality assurance solutions
  • Operating profit of over 40% for 25 consecutive years
  • A culture that invests in your success from day one

Ready to make an impact?
Apply now and start your journey with KEYENCE in January or July 2027!

KEYENCE is an at-will, Equal Opportunity Employer. 

Apply