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Remote Technical Support Analyst Remote Jobs in Gilbert, AZ

TEEMA

Sr Test Analyst

Phoenix, AZ · Remote

$50 - $58.50/hr

Senior Testing Analyst (Remote - U.S.) Must live in one of the following states: AZ, AK , AR, CO ... that support critical healthcare operations. This fully remote opportunity is ideal for an ...

vTech Solution

Help Desk Analyst Remote

Phoenix, AZ · Remote

$21 - $28.75/hr

Job Title: Help Desk Analyst Location: Remote (Phoenix, AZ) Job Type: Contract - 6 Months ... Provides technical assistance and support for incoming queries and issues * Responds to queries ...

TEEMA

Sr Test Analyst

Phoenix, AZ · Remote

$50 - $58.50/hr

Senior Testing Analyst (Remote - U.S.) Must live in one of the following states: AZ, AK , AR, CO ... that support critical healthcare operations. This fully remote opportunity is ideal for an ...

YO AI Labs

AI Consulting Expert - Remote

Phoenix, AZ · Remote

$100 - $200/hr

Collaborate remotely with project teams to support continuous AI improvement. Required Skills ... Analytical Reasoning * Prompt Engineering * AI Output Evaluation * Quality Assurance * Technical ...

Arsenault Inc

Data Analyst (REMOTE)

Phoenix, AZ · Remote

$115K - $126K/yr

Ensures business data and analysis requirements are met by properly applying data concepts ... May provide informal assistance such as technical guidance, and/or training to coworkers. May ...

YO AI Labs

Computer Systems Analyst - Remote

Phoenix, AZ · Remote

$60 - $120/hr

Remote (US-Based) Job Overview We are seeking experienced Graphic and UI/UX Designers to create, evaluate, and improve visual designs and user experiences for next-generation AI systems. No prior AI ...

ABB

VFD Technical Support Specialist

Phoenix, AZ · Remote

The work model for the role is: remote, in the United States, supporting the Motion Drive Products division. Your role and responsibilities: * Provide technical support via phone & email for common ...

Mondo

Tech Ops Analyst

Scottsdale, AZ · Remote

$35 - $44/hr

Remote (PST only) Start Date: ASAP Duration: Contract through end of November 2026, with strong ... The Tech Ops Analyst supports the day-to-day operational effectiveness of the client's technology ...

Aveva

Technical Support Engineer

Scottsdale, AZ · On-site +1

$56K - $115K/yr

Analyze customer support data and trends, communicating insights effectively to account teams and ... remote. The working arrangement for this position will be confirmed during the hiring process.

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All JobsTechnical Support Analyst JobsRemote Technical Support Analyst Remote JobsRemote Technical Support Analyst Remote Jobs in Gilbert, AZ

Remote Technical Support Analyst Remote information

See Gilbert, AZ salary details

$15

$27

$43

How much do remote technical support analyst remote jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote technical support analyst remote in Gilbert, AZ is $27.45, according to ZipRecruiter salary data. Most workers in this role earn between $21.59 and $31.15 per hour, depending on experience, location, and employer.

What is the difference between Remote Technical Support Analyst Remote vs Remote Customer Support Specialist?

AspectRemote Technical Support Analyst RemoteRemote Customer Support Specialist
Required CredentialsTypically certifications like CompTIA A+ or Network+; technical knowledgeCustomer service skills; may have certifications like HDI or ITIL
Work EnvironmentTechnical troubleshooting, remote access tools, diagnostic softwareCustomer communication, issue resolution via chat, email, or phone
Employer & Industry UsageIT companies, tech support firms, software providersRetail, telecom, e-commerce, service industries

While both roles involve remote support, the Remote Technical Support Analyst focuses on technical troubleshooting and diagnostics, whereas the Remote Customer Support Specialist emphasizes customer communication and issue resolution. The former requires more technical certifications, while the latter centers on customer service skills.

Can I work remotely as a remote technical support analyst?

Yes, remote technical support analyst positions are commonly available and typically involve providing technical assistance via phone, chat, or email. These roles often require familiarity with remote support tools, troubleshooting skills, and sometimes certifications like CompTIA or Microsoft, making remote work feasible for qualified candidates.

What are the most commonly searched types of Technical Support Analyst Remote jobs in Gilbert, AZ?

The most popular types of Technical Support Analyst Remote jobs in Gilbert, AZ are:

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For Remote Technical Support Analyst Remote jobs in Gilbert, AZ, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support Analyst Remote jobs in Gilbert, AZ look for?

The top searched job categories for Remote Technical Support Analyst Remote jobs in Gilbert, AZ are:

What cities near Gilbert, AZ are hiring for Remote Technical Support Analyst Remote jobs?

Cities near Gilbert, AZ with the most Remote Technical Support Analyst Remote job openings:

Remote Technical Support Analyst Remote jobs near you
Infographic showing various Remote Technical Support Analyst Remote job openings in Gilbert, AZ as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,094 per year, or $27.4 per hour.

Technical Support Specialist

Phoenix, AZ • Remote

Careers At Onsite | OnSite Dealer Solutions
See more jobs at Careers At Onsite | OnSite Dealer Solutionsexternal

$45K - $55K/yr

Full-time

Posted 6 days ago

Job description

IT Technical Support Specialist

Location: Phoenix, Arizona - Remote

Employment Type: Full-time, salaried

Salary Range: $45,000 - $55,000 / Year

Travel: Occasional in-state and out-of-state travel expected

Position Overview

OnSite Dealer Solutions is seeking an IT Technical Support Specialist to provide remote technical support to employees, field staff, and approved external users.

This position handles support requests ranging from routine user assistance to more advanced troubleshooting. The role also supports daily IT operations and the company's proprietary SERV web-based platform.

The IT Technical Support Specialist reports directly to IT leadership and must be comfortable managing assigned responsibilities independently while recognizing when an issue requires escalation.

Responsibilities

  • Provide remote technical support using computer applications and remote-access tools.
  • Receive, document, prioritize, and resolve support requests through the company's ticketing system.
  • Troubleshoot issues involving computers, operating systems, business applications, mobile devices, printers, and peripherals.
  • Perform basic network and connectivity troubleshooting involving wired and wireless connections, VPN access, authentication, and user access.
  • Support employee onboarding, offboarding, role changes, account provisioning, access management, and equipment deployment or recovery.
  • Provide user setup, configuration assistance, navigation guidance, and basic troubleshooting for SERV and other company-supported platforms.
  • Assist with system demonstrations, user training, onboarding sessions, and technical walkthroughs.
  • Create and maintain technical procedures, troubleshooting guides, and knowledge-base documentation.
  • Communicate clearly and professionally with employees, leadership, customers, and other supported users.
  • Identify issues requiring escalation and provide complete documentation of the troubleshooting already performed.
  • Help improve support processes, ticket workflows, documentation, and service delivery practices.
  • Manage multiple requests and priorities while meeting deadlines and following through on assigned responsibilities.

Qualifications

  • One to two years of relevant IT support experience.
  • Experience providing remote technical support to end users.
  • Experience using an IT ticketing or service-management system.
  • Working knowledge of common IT principles, support practices, operating systems, computer hardware, applications, and basic networking.
  • Strong troubleshooting, organizational, and problem-solving skills.
  • Clear verbal and written communication skills.
  • Ability to document technical issues, resolutions, and procedures accurately.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Ability to work independently while escalating issues appropriately.
  • Professional judgment and discretion when handling sensitive systems, data, and user concerns.
  • Associate degree in Information Technology, Computer Science, or a related field preferred but not required.
  • Entry-level IT certifications are preferred but not required.

Remote Work and Travel

This position is performed remotely. Occasional travel to dealership locations or company sites is expected to support deployments, on-site technical work, training, office visits, or other business initiatives.

Travel may include in-state and out-of-state locations and will typically be scheduled in advance when feasible.

The position is primarily sedentary but may require occasionally lifting or moving computer equipment and related materials weighing up to 40 pounds.

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