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Remote Technical Support Analyst Remote Jobs in Dover, DE

InsuraTec

Sales Representative (Remote)

Milford, DE · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Smyrna, DE · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Dover, DE · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Dutch

Virtual Care Veterinarian (Remote)

Dover, DE · Remote

$50 - $80/hr

This is a flexible, remote opportunity ideal for veterinarians looking to pick up additional work ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Nexera

Entry Level Remote Insurance Sales

Dover, DE · Remote

$1.5K - $3.2K/wk

Full licensing support -- we walk you through getting your Life and Health Insurance License (most pass in 2-4 weeks) * A dedicated mentor for your first 90 days with weekly one-on-ones * Warm ...

Nexera

Entry Level Remote Sales Role

Dover, DE · Remote

$1.5K - $5.3K/wk

We provide full training and licensing support. Why recent grads choose this over a traditional job ... Fully remote -- work from home or anywhere in the U.S. * Flexible schedule -- full time or ...

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Remote Technical Support Analyst Remote information

See Dover, DE salary details

$15

$27

$43

How much do remote technical support analyst remote jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote technical support analyst remote in Dover, DE is $27.52, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $31.25 per hour, depending on experience, location, and employer.

What is the difference between Remote Technical Support Analyst Remote vs Remote Customer Support Specialist?

AspectRemote Technical Support Analyst RemoteRemote Customer Support Specialist
Required CredentialsTypically certifications like CompTIA A+ or Network+; technical knowledgeCustomer service skills; may have certifications like HDI or ITIL
Work EnvironmentTechnical troubleshooting, remote access tools, diagnostic softwareCustomer communication, issue resolution via chat, email, or phone
Employer & Industry UsageIT companies, tech support firms, software providersRetail, telecom, e-commerce, service industries

While both roles involve remote support, the Remote Technical Support Analyst focuses on technical troubleshooting and diagnostics, whereas the Remote Customer Support Specialist emphasizes customer communication and issue resolution. The former requires more technical certifications, while the latter centers on customer service skills.

Can I work remotely as a remote technical support analyst?

Yes, remote technical support analyst positions are commonly available and typically involve providing technical assistance via phone, chat, or email. These roles often require familiarity with remote support tools, troubleshooting skills, and sometimes certifications like CompTIA or Microsoft, making remote work feasible for qualified candidates.

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For Remote Technical Support Analyst Remote jobs in Dover, DE, the most frequently searched job titles are:

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The top searched job categories for Remote Technical Support Analyst Remote jobs in Dover, DE are:

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Cities near Dover, DE with the most Remote Technical Support Analyst Remote job openings:

Remote Technical Support Analyst Remote jobs near you
Infographic showing various Remote Technical Support Analyst Remote job openings in Dover, DE as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,245 per year, or $27.5 per hour.

Managed Services Support Administrator

Dover, DE • Remote

cookboardman
See more jobs at cookboardmanexternal

Full-time

Posted 21 days ago

Job description

The Managed Services Administrator provides technical support and remote administration for managed and hosted access control systems supporting commercial, multifamily residential, hotel, educational, government, detention and similar facilities, including new construction and renovations to existing buildings. This position serves as a key resource for customers, field technicians, internal teams, and third-party integrators by managing access control systems, troubleshooting issues remotely, and providing subject matter expertise. This individual will have primary responsibility for supporting hosted and managed access accounts and will work in the office, including potential overtime or weekend work as needed to support nationwide and international customers.

Essential Functions

  • Provide customer support and remote administration for managed and hosted access control systems.
  • Provide remote support to field technicians during commissioning and service
  • Review system implementation with customers and ensure compliance with customer requirements
  • Communicate issues with Installation and/or Service teams as necessary
  • Complete work orders, recording time and materials uses accurately
  • Provide administration of Acre Feenics access control software for hosted and managed access control customers

Minimum Qualifications

  • Experience administering access control software such as Acre Feenics, Honeywell Pro-Watch, or similar
  • Experience in configuring access control and surveillance systems
  • High school diploma or equivalent

Knowledge, Skills and Abilities 

  • Demonstrated computer skills including an understanding of networks and topology
  • Excellent interpersonal skills, including external and internal communication (written and verbal) skills
  • Demonstrate a desire to learn the industry that CBX Solutions serves
  • Willing and able to work a flexible schedule when required to meet our customers’ needs (potential nights, weekends, over-night, etc.)
  • Present oneself in a professional and neat manner
  • Solid organization, attention to detail and multi-tasking skills

Physical Demands

Spends more than 2/3 of time sitting.  Spends approximately 1/3 of time walking and talking/hearing. Occasional lifting required of items 25-50 pounds. 

Work Environment 

General office environment.  However, may require driving to project sites. Worker is subject to occasional heavy lifting.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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