ZipRecruiter

Log In

2

Remote Technical Support Analyst Remote Jobs in Boca Raton, FL

EnthuZiastic

Growth Hacker - Remote

Boca Raton, FL ยท Remote

... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... in data analysis tools and platforms. Technical Proficiency: * Familiarity with marketing ...

Advanced Rx Management

Remote Specialist

Sunrise, FL ยท Remote

$17.25 - $23/hr

We are seeking a detail-oriented and proactive Remote Specialist to support in-office physician ... Identify and escalate technical issues encountered when remoting into clinic systems, reporting all ...

Advanced Rx Management

Remote Specialist

Sunrise, FL ยท On-site +1

$17.25 - $23/hr

We are seeking a detail-oriented and proactive Remote Specialist to support in-office physician ... Identify and escalate technical issues encountered when remoting into clinic systems, reporting all ...

ITrade STEM

Cyber Security Intern

Fort Lauderdale, FL ยท Remote

Customer service or technical support background What We Offer: * Comprehensive training in ... Remote work flexibility This position requires ability to work in the United States without ...

previous page

Showing results 41-60

All JobsTechnical Support Analyst JobsRemote Technical Support Analyst Remote JobsRemote Technical Support Analyst Remote Jobs in Boca Raton, FL

Remote Technical Support Analyst Remote information

See Boca Raton, FL salary details

$14

$26

$41

How much do remote technical support analyst remote jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote technical support analyst remote in Boca Raton, FL is $26.13, according to ZipRecruiter salary data. Most workers in this role earn between $20.53 and $29.66 per hour, depending on experience, location, and employer.

What is the difference between Remote Technical Support Analyst Remote vs Remote Customer Support Specialist?

AspectRemote Technical Support Analyst RemoteRemote Customer Support Specialist
Required CredentialsTypically certifications like CompTIA A+ or Network+; technical knowledgeCustomer service skills; may have certifications like HDI or ITIL
Work EnvironmentTechnical troubleshooting, remote access tools, diagnostic softwareCustomer communication, issue resolution via chat, email, or phone
Employer & Industry UsageIT companies, tech support firms, software providersRetail, telecom, e-commerce, service industries

While both roles involve remote support, the Remote Technical Support Analyst focuses on technical troubleshooting and diagnostics, whereas the Remote Customer Support Specialist emphasizes customer communication and issue resolution. The former requires more technical certifications, while the latter centers on customer service skills.

Can I work remotely as a remote technical support analyst?

Yes, remote technical support analyst positions are commonly available and typically involve providing technical assistance via phone, chat, or email. These roles often require familiarity with remote support tools, troubleshooting skills, and sometimes certifications like CompTIA or Microsoft, making remote work feasible for qualified candidates.

What are popular job titles related to Remote Technical Support Analyst Remote jobs in Boca Raton, FL?

For Remote Technical Support Analyst Remote jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support Analyst Remote jobs in Boca Raton, FL look for?

The top searched job categories for Remote Technical Support Analyst Remote jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Remote Technical Support Analyst Remote jobs?

Cities near Boca Raton, FL with the most Remote Technical Support Analyst Remote job openings:

Remote Technical Support Analyst Remote jobs near you
Infographic showing various Remote Technical Support Analyst Remote job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,354 per year, or $26.1 per hour.

Technical Consultant II - Paylocity (Remote)

Boca Raton, FL โ€ข On-site, Remote

HCM Unlocked
Business Management Consultingย โ€ขย 11 - 50 employees
Learn more about HCM Unlockedexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Position Summary:
The Technical Consultant will be a ๏ฟฝclient-side๏ฟฝ resource to help execute project tasks, testing and validation, and timely completion of project milestones for a successful go-live. This position combines technical ability and HR, Benefits, and Payroll knowledge to implement clients onto their new HCM platform and/or optimize their existing platform using best practices and standardized processes.
The portfolio of work that this role will execute can span the following areas: implementation of a client onto a new platform, optimization or transformation of a client environment on an existing platform, design and execution of technical solutions to resolve client issues, and any other assistance needed to enhance the support of HCM Unlocked clients.
This role requires expert knowledge of the Paylocity platform. Experience and knowledge related to troubleshooting inbound/outbound integration files, data transformation and data mapping is extremely beneficial. *Priority given to candidates who also have experience with Paycor.
Essential Duties and Responsibilities:
  • Serve on implementation project as a ๏ฟฝclient-side๏ฟฝ resource for technical configurations, integrations, testing and validation tasks.
  • Manage day-to-day project tasks for a client's successful payroll transition
  • Configure workflows to optimize system buildout
  • Creates custom reports and showcase templated reports to deliver the most value during a client implementation or optimization project.
  • Deliver custom system training for clients to ensure a high adoption-rate of technology during a client implementation or optimization project.
  • Perform analysis of current client processes and identify opportunities within the software that will deliver the greatest value and functionality for the client.
  • Partner with client to identify and prioritize their needs.
  • Coordinate directly with platform vendor to obtain answers and design solutions for optimization tasks
  • Collaborate with leaders, project managers and other consultants to ensure extremely successful client partnerships
  • Participate in pre-sales scoping analysis to determine project needs and projected hours.
  • Identify and engage in cross-training opportunities to increase skills across many different platforms and domain areas (ie Payroll, Benefits, HR, Custom Reporting, Integrations, Data, etc).
  • Assist project managers and team members in creation of detailed input for project plan sections related to technical configurations and/or integrations for clients.
  • Contribute to the creation and execution of test scripts and audits related to all technical configurations and/or integrations during all phases of projects such as SIT, UAT, Parallel and Go-live.
  • Serve as a liaison between the client, platform vendor and HCM Unlocked data resources to ensure that the client's data requirements are accurately and completely captured during the design phase and then confirmed to be complete during testing and validation phases.
  • Serve as a liaison between platform vendors and HCM Unlocked technical resources to provide oversight and input during design and testing phases of inbound/outbound integrations between vendors.
  • Participate in the review of existing client's technical architecture and landscape and make recommendations for optimizations with the intent to eliminate the possibility of any errors during the end-to-end flow of data.
  • Provide Project Manager with formal Signoff of technical configuration work at each critical validation stage gate.
  • Collaborate with Project Manager to maintain the Open Issues log and resolve all items related to technical configurations and/or integrations in a timely manner.
  • Provide Project Manager with proof of testing and validation of technical configuration and/or integration work.
  • Use Microsoft Excel and data validation tools to assist project team to research issues and confirm data accuracy in customer databases
  • Perform other duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities):
  • 3-5 years๏ฟฝ experience in a high-volume, client-facing, implementation role with vendor or consulting organization
  • Expert knowledge on multiple modules within the Paylocity including Implementation of systems, custom reporting functionality, and payroll processing knowledge.
  • At least 3 years๏ฟฝ experience in a client-facing, implementation role
  • Prior experience owning and leading a project
  • Experienced in Time & Attendance system configuration, understanding of labor allocation requirements, integration with various time capture systems to payrolls.
  • High School Diploma required - Bachelor's degree preferred, preferably in a computer-related field
  • Experience with integrations between third-party systems ๏ฟฝ such as API, EDI, or batch processing of flat files.
  • Ability to utilize QA processes that capture before and after outcomes and satisfy governance and audit requirements.
  • Ability to create specific test scripts based upon individual client needs that will ensure 100% validation of all client data and technical configurations during the course of a project.
  • Understanding of PII data and governance requirements and ability to maintain confidentiality related to sensitive company and employee information
  • Cultivate and grow understanding of the impact of HR-related situations such as new hires, life events, terminations and open enrollments to assist Benefits with ensuring adherence to all regulatory, carrier and client guidelines
  • Ability to partner with Benefits team to complete the plan build, testing and successful launch of open enrollment and ongoing maintenance of eligibility within a client's HRIS/online enrollment platform.
  • Understand and execute the process for building, testing and deploying EDI file feeds between the client's insurance carriers and HRIS system, to include: plan rule setup, extracting employee data, troubleshooting eligibility during the testing phase and regular upkeep of files once the feeds are active (troubleshooting discrepancies)
  • Excellent oral and written communication skills, including the ability to listen and effectively verbalize ideas
  • Ability to prioritize and work on multiple projects while completing deadlines in an organized manner; demonstrated organizational and time management skills
  • Strong communication, interpersonal and client relationship skills and ability to remain calm in stressful situations such as customer escalations
  • Familiarity, or ability to rapidly learn, teach, and instruct on various HRIS software platforms.
  • Proficiency in MS Office suite of products (MS Word, Excel and Power Point) is essential..
  • Excellent analytical problem-solving skills and strong attention to detail

Compensation & Benefits:
The hourly range for this position is $ 36.06-43.27 . This range is based on relevant experience, skills, qualifications, and market data, and represents our good faith estimate at the time of posting. We offer a comprehensive benefits package including health insurance (medical, dental, vision, and life), voluntary benefits, pet insurance, retirement plan, and PTO.
Our commitment to an inclusive workplace:
HCM Unlocked is an Equal Opportunity Employer committed to maintaining a workplace that is free from harassment and discrimination of any kind. We value and respect the unique differences of our employees, recognizing that diversity fosters innovation, drives curiosity, and contributes to the overall success of our organization.
We provide equal employment opportunities to all individuals regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability, pregnancy, parental status, genetic information, or any other characteristic protected by applicable laws or regulations. HCM Unlocked is committed to providing reasonable accommodations for applicants and employees with disabilities to ensure equal access to employment opportunities.
HCM Unlocked participates in the E-Verify Employment Verification Program.

Apply