ZipRecruiter

Log In

2

Remote Chat Agent Jobs in Boca Raton, FL (NOW HIRING)

next page

Showing results 1-20

All JobsChat Agent JobsRemote Chat Agent JobsRemote Chat Agent Jobs in Boca Raton, FL

Remote Chat Agent information

See Boca Raton, FL salary details

$8

$20

$49

How much do remote chat agent jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote chat agent in Boca Raton, FL is $20.53, according to ZipRecruiter salary data. Most workers in this role earn between $13.28 and $20.60 per hour, depending on experience, location, and employer.

What is a remote chat agent?

Remote chat agents are customer service professionals who assist customers via online chat platforms, rather than over the phone or in person. They work from a remote location, such as their home, using computers and internet connections to communicate with clients or customers. Their main responsibilities include answering questions, resolving issues, providing product or service information, and ensuring customer satisfaction. Remote chat agents often work for various industries, including retail, technology, and financial services, offering support through live chat, messaging apps, or social media.

What does a remote chat agent do?

A remote chat agent answers customer questions through an online chat platform. Your primary responsibilities are to assist customers and troubleshoot issues. You address minor problems and escalate complicated situations to the proper resources. You connect with clients quickly and provide live help. Your duties include using the chat platform, diagnosing the client's problem, communicating until full satisfaction, and assisting with resolutions. A remote chat agent can work in a call center, office environment, or from home.

What are the key skills and qualifications needed to thrive as a remote chat agent, and why are they important?

To thrive as a Remote Chat Agent, you need excellent written communication, strong typing skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing software is typically required. Outstanding problem-solving abilities, patience, and attention to detail help agents deliver a positive customer experience. These skills are crucial for efficiently resolving customer inquiries and maintaining high satisfaction in a remote, fast-paced environment.

What are some common challenges faced by remote chat agents, and how can they be managed effectively?

Remote Chat Agents often encounter challenges such as handling multiple conversations simultaneously, maintaining a consistent and friendly tone, and resolving customer issues efficiently without face-to-face interaction. Effective time management, clear written communication skills, and familiarity with the company’s resources and support tools are essential for success. Many organizations provide training, knowledge bases, and regular team check-ins to help agents stay informed and supported while working remotely.
More about Remote Chat Agent jobs

What are popular job titles related to Remote Chat Agent jobs in Boca Raton, FL?

For Remote Chat Agent jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Remote Chat Agent jobs in Boca Raton, FL look for?

The top searched job categories for Remote Chat Agent jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Remote Chat Agent jobs?

Cities near Boca Raton, FL with the most Remote Chat Agent job openings:

Remote Chat Agent jobs near you
Infographic showing various Remote Chat Agent job openings in Boca Raton, FL as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $42,709 per year, or $20.5 per hour.

REMOTE Intake Agent - 1K Hiring Bonus

Advocacy Solutions

Plantation, FL • Remote

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Key responsibilities

  • Receive all inbound and outbound calls for potential disability clients.

  • Ask questions verbatim from a script to enter data into the consultation and application system to confirm eligibility.

  • Perform general office clerk duties such as checking email and chat communication consistently.

Job description

We are temporarily offering a $1,000.00 Hiring Bonus for this position. This is a one-time, taxable bonus to be paid out after 6 months of employment with our company, assuming you are in good standing in your position. Terms and conditions will be outlined in the offer letter.

Do you want to have a fulfilling career with purpose helping people obtain their Social Security benefits?  The Intake Agent will be a direct point of contact for potential new clients to complete the consultation and application for us to assist them with their disability benefits.  They will provide great customer service and have a clear phone presence. They will be proficient in using computers, be able to verify that there are no discrepancies within documents, and excel at both verbal and written communication. They will be detail-oriented, professional and have a genuine desire to meet the needs of others.  Work hours are Monday – Friday from 9:00 am to 6:00 pm EST. Training for the position will also be from 9:00 am to 6:00 pm EST.   This is a remote work from home position. Equipment is provided for the role.

Our benefits package includes health, dental, and vision insurance, company paid life insurance and disability insurance, a 401(k) plan with an employer match, a generous paid time off package after 90 days of employment, and ten company paid holidays.  

Essential Functions:
- Receive all inbound and outbound calls for potential disability clients.
- Perform general office clerk duties (i.e., check email and Chat communication consistently).
- Ask a series of questions verbatim from a script for the purpose of entering data into the consultation and
application system to confirm eligibility for the potential client.
- Respect client confidentiality.

- Comfortable taking repetitive, back-to-back calls speaking about the same topic, every work day for every call.
- Flexibility to change work hours based on company needs.
- Performs other related duties as assigned.

Required Skills/Abilities:

  • Must be able to talk on the phone and type at the same time, as well as a general ability to multi-task.
  • Excellent reading, writing, and verbal communication skills including active listening and the ability to enter data with correct spelling.
  • Excellent organizational, time management, interpersonal, customer service, and attention to detail skills.
  • Must pass a background check and typing test with a minimum typing speed of 35WPM
  • Must have a quiet area for a home office away from noise and distractions 
  • Proficient computer skills with the ability to learn new software.
  • Ability to sit for a long period of time.

  • Reliable and dependable attendance, and consistent tenure in previous roles strongly preferred.

Education and Experience:

  • This job requires a minimum of a high school diploma or G.E.D, and two years of previous high-volume call center experience.  2 years of experience using an auto dialer soft ware is also required. Experience reading verbatim from a script in a metrics-driven environment is highly desired. 
  • Proven ability to function well in a fast paced and sometimes stressful environment.
  • Experience using computers and performing data-entry functions.
  • Bilingual ability in English and Spanish is a plus.

Physical Requirements:

  • Prolonged periods of sitting at a desk, talking on a telephone and working on a computer.

Remote Work from Home Requirements:

  • Not all positions are remote; some require that the employee work in the office. 
  • Must have a desk, chair and basic essentials to work from home.
  • Must have a quiet work area without noise or distractions.
  • Must have personal high speed internet service (Wi-Fi is not acceptable, must use an ethernet cable).  Our minimum internet speed requirement is 100 download & 20 upload speed.
  • Must be logged onto your work computer and able to answer calls during your normal work hours.
  • Remote workers must be based in the United States and must reside in one of the following states:  FL, GA, IL, IN, MA, NC, NJ, NV, NY, PA, SC, TX or WV.

Apply