Work Location: Pune (Remote) Work shift: Rotational with 2 days per week off Primary ... Degree/PG in Computer Science or Engineering OR Equivalent What's in it for you/Benefits of working ...
Work Location: Pune (Remote) Work shift: Rotational with 2 days per week off Primary ... Degree/PG in Computer Science or Engineering OR Equivalent What's in it for you/Benefits of working ...
Technical Program Manager
Atlanta, GA · On-site +1
$124.10K - $160.70K/yr
As a Technical Program Manager, you will play a crucial role in overseeing the successful execution ... remote collaboration and team management. * Education: Bachelor's degree in Computer Science ...
Technical Program Manager
Atlanta, GA · On-site +1
$124.10K - $160.70K/yr
As a Technical Program Manager, you will play a crucial role in overseeing the successful execution ... remote collaboration and team management. * Education: Bachelor's degree in Computer Science ...
Senior Technical Recruiter (Contract)
Atlanta, GA · On-site +1
Remote (Preference for EST/CST Time Zones) Type: 6+ Month Contract Department: Talent Acquisition ... Own full-cycle recruiting for roles across Engineering, Data Engineering, Data Science, Data ...
Senior Technical Recruiter (Contract)
Atlanta, GA · On-site +1
Remote (Preference for EST/CST Time Zones) Type: 6+ Month Contract Department: Talent Acquisition ... Own full-cycle recruiting for roles across Engineering, Data Engineering, Data Science, Data ...
Dairy Technical Manager
Alpharetta, GA · On-site +1
$17 - $20.75/hr
... Remote | ~50-60% Travel Candidates should ideally reside in MN, IA, or SD Adisseo is a global leader in animal nutrition solutions. We are seeking a Dairy Technical Manager to deliver science-based ...
Dairy Technical Manager
Alpharetta, GA · On-site +1
$17 - $20.75/hr
... Remote | ~50-60% Travel Candidates should ideally reside in MN, IA, or SD Adisseo is a global leader in animal nutrition solutions. We are seeking a Dairy Technical Manager to deliver science-based ...
ML Ops Technical Architect
Atlanta, GA · On-site +1
$63.75 - $77/hr
ML Ops Technical Architect Location: 100% Remote work Duration: Full Time (FTE) Technical Skills ... Data Science Practices: Skills in building models, testing/validation, and deployment. * Databases:
New
ML Ops Technical Architect
Atlanta, GA · On-site +1
$63.75 - $77/hr
ML Ops Technical Architect Location: 100% Remote work Duration: Full Time (FTE) Technical Skills ... Data Science Practices: Skills in building models, testing/validation, and deployment. * Databases:
New
Advanced Deployment Technical Consultant This role has been designated as 'Remote/Teleworker ... Science or equivalent degree in computer science or related area of study; without a degree, two ...
Advanced Deployment Technical Consultant This role has been designated as 'Remote/Teleworker ... Science or equivalent degree in computer science or related area of study; without a degree, two ...
Advanced Deployment Technical Consultant This role has been designated as 'Remote/Teleworker ... Science or equivalent degree in computer science or related area of study; without a degree, two ...
Advanced Deployment Technical Consultant This role has been designated as 'Remote/Teleworker ... Science or equivalent degree in computer science or related area of study; without a degree, two ...
Advanced Deployment Technical Consultant This role has been designated as 'Remote/Teleworker ... Science or equivalent degree in computer science or related area of study; without a degree, two ...
Advanced Deployment Technical Consultant This role has been designated as 'Remote/Teleworker ... Science or equivalent degree in computer science or related area of study; without a degree, two ...
Senior Federal Technical Consultant This role has been designated as 'Remote/Teleworker', which ... Arts/Science or equivalent degree in computer science or related area of study; without a degree ...
Senior Federal Technical Consultant This role has been designated as 'Remote/Teleworker', which ... Arts/Science or equivalent degree in computer science or related area of study; without a degree ...
Senior Federal Technical Consultant This role has been designated as 'Remote/Teleworker', which ... Arts/Science or equivalent degree in computer science or related area of study; without a degree ...
Senior Federal Technical Consultant This role has been designated as 'Remote/Teleworker', which ... Arts/Science or equivalent degree in computer science or related area of study; without a degree ...
Senior Federal Technical Consultant This role has been designated as 'Remote/Teleworker', which ... Arts/Science or equivalent degree in computer science or related area of study; without a degree ...
Senior Federal Technical Consultant This role has been designated as 'Remote/Teleworker', which ... Arts/Science or equivalent degree in computer science or related area of study; without a degree ...
$135K - $195K/yr
You work closely with Product, Engineering, Data Science, UX, and Client Success teams to ... Achieve work-life balance through remote-first working conditions, generous time off, and wellness ...
$135K - $195K/yr
You work closely with Product, Engineering, Data Science, UX, and Client Success teams to ... Achieve work-life balance through remote-first working conditions, generous time off, and wellness ...
Technical Solutions Cons IV
Alpharetta, GA · On-site +1
Customer Solution Centers are made up of teams that provide remote (offsite) service; customer ... First Level University degree: a) technical, b) non-technical (i.e., Bachelor of Arts/ Science)
Technical Solutions Cons IV
Alpharetta, GA · On-site +1
Customer Solution Centers are made up of teams that provide remote (offsite) service; customer ... First Level University degree: a) technical, b) non-technical (i.e., Bachelor of Arts/ Science)
Technical Solutions Cons IV
Alpharetta, GA · On-site +1
Customer Solution Centers are made up of teams that provide remote (offsite) service; customer ... First Level University degree: a) technical, b) non-technical (i.e., Bachelor of Arts/ Science)
Technical Solutions Cons IV
Alpharetta, GA · On-site +1
Customer Solution Centers are made up of teams that provide remote (offsite) service; customer ... First Level University degree: a) technical, b) non-technical (i.e., Bachelor of Arts/ Science)
Technical Support Analyst - Integrations, Tier 2 (US Remote)
Atlanta, GA · On-site +1
$70K - $85K/yr
This role is currently remote, and the position's core hours are North American. This position will ... Associate or Bachelor's degree, ideally in Computer Science or Technology field. * Proficiency in ...
Technical Support Analyst - Integrations, Tier 2 (US Remote)
Atlanta, GA · On-site +1
$70K - $85K/yr
This role is currently remote, and the position's core hours are North American. This position will ... Associate or Bachelor's degree, ideally in Computer Science or Technology field. * Proficiency in ...
Technical Solution Architect- ServiceNow
Atlanta, GA · Remote
$150K - $200K/yr
BA/BS in Computer Science, Information Technology, or related field. * Proven experience in ... Remote Zones offers a comprehensive Benefits package While we're committed to providing top-tier ...
Technical Solution Architect- ServiceNow
Atlanta, GA · Remote
$150K - $200K/yr
BA/BS in Computer Science, Information Technology, or related field. * Proven experience in ... Remote Zones offers a comprehensive Benefits package While we're committed to providing top-tier ...
Technical Solution Architect- ServiceNow
Atlanta, GA · Remote
$150K - $200K/yr
BA/BS in Computer Science, Information Technology, or related field. * Proven experience in ... Remote Zones offers a comprehensive Benefits package While we're committed to providing top-tier ...
Technical Solution Architect- ServiceNow
Atlanta, GA · Remote
$150K - $200K/yr
BA/BS in Computer Science, Information Technology, or related field. * Proven experience in ... Remote Zones offers a comprehensive Benefits package While we're committed to providing top-tier ...
$82.08K - $193.44K/yr
Teamcenter PLM Technical Architect Job Location: Remote (Anywhere across USA, willing to travel ... Bachelor's degree in Computer Science, Information Technology, Mechanical Engineering ...
$82.08K - $193.44K/yr
Teamcenter PLM Technical Architect Job Location: Remote (Anywhere across USA, willing to travel ... Bachelor's degree in Computer Science, Information Technology, Mechanical Engineering ...
Teamcenter PLM Technical Architect (Remote)
Atlanta, GA · Remote
$82.08K - $193.44K/yr
Teamcenter PLM Technical Architect Job Location: Remote (Anywhere across USA, willing to travel ... Bachelor's degree in Computer Science, Information Technology, Mechanical Engineering ...
Teamcenter PLM Technical Architect (Remote)
Atlanta, GA · Remote
$82.08K - $193.44K/yr
Teamcenter PLM Technical Architect Job Location: Remote (Anywhere across USA, willing to travel ... Bachelor's degree in Computer Science, Information Technology, Mechanical Engineering ...
ML Ops Technical Architect (AI/ML) - Remote
Atlanta, GA · On-site +1
$63.75 - $77/hr
Must Have Technical/Functional Skills Technical Skills - * Programming Languages: Python, Java ... Data Science Practices: Skills in building models, testing/validation, and deployment. * Databases:
New
ML Ops Technical Architect (AI/ML) - Remote
Atlanta, GA · On-site +1
$63.75 - $77/hr
Must Have Technical/Functional Skills Technical Skills - * Programming Languages: Python, Java ... Data Science Practices: Skills in building models, testing/validation, and deployment. * Databases:
New
Remote Technical Science information
What are the key skills and qualifications needed to thrive as a Remote Technical Scientist, and why are they important?
What are some common challenges faced by professionals working in remote technical science roles, and how can they be addressed?
What is a Remote Technical Science job?
Full-time
Medical
Posted 3 days ago
Job description
Founded in 2003, Braves Technologies is helping global technology companies incubate their dedicated
offshore software development teams in India. For the past 15+ years, Braves has been building Software
Engineering, Game Development, and Customer Success teams for clients across the US and Australia.
For more information, you can visit https://www.bravestechnologies.com/
Our Culture:
We are a team focused on high performance, high delivery, diverse thinking, and embodying a
collaborative culture at all levels. We value and encourage learning throughout the organization. Every
employee at Braves understands ownership and fulfills what is required. We align a perfect work-life
balance.
Work Location: Pune (Remote)
Work shift: Rotational with 2 days per week off
Primary Responsibilities -
- Acts as a customer advocate, responsible for resolving customer requests both internally and externally.
- Responsible for handling Customer incidents/requests for technical assistance via phone or electronically.
- Responsible for grabbing all necessary logs and backups in a timely manner upon ticket intake.
- Diagnosis and resolution of Customer hardware and software issues.
- Ownership of mainly P1 -P3 customer incidents through resolution, including working cross-functionally with other departments.
- Identifies customer issues, finds solutions, or proceeds with the escalation process to another department.
- Provides remote technical assistance with regards to software and hardware issues, installation, troubleshooting, and configuration
- Documents clear descriptions of issues from customers and clearly log continuous progress of issues and the resolution the life of the ticket to keep customers informed throughout the process.
- Manages Incidents, ensures customers are updated and communicated to regularly, and incidents are escalated and followed-up on in a timely manner.
- Proactively works with clients to ensure system uptime and optimal use of system functionality.
- Maintains a positive customer service attitude.
- Develops technical documentation, FAQs, and maintains a knowledge database.
- Maintains up-to-date industry technical knowledge.'
- Actively participates in Team Meetings and provides training to others on the team as knowledge is developed.
- Utilizes a network of relationships to collect and disseminate information, build support, and secure buy-in to achieve desired company objectives.
- Assist with larger Team Projects for continuous improvement and acts as a lead on smaller projects.
Skills Required-
- Bachelor's degree in engineering, computer engineering, networking, or IT-related preferred
- High level of Customer Service attitude and aptitude.
- Minimum 2-5 years of experience troubleshooting networking, software, hardware, and communications technologies.
- Understanding and ability to execute SQL queries and commands.
- Experience working with an Incident Management System.
- Strong communication skills including oral, written, and customer approach.'
- Strong knowledge of hardware and software components.
- Strong Time Management Skills.
- Strong understanding of Microsoft Windows and SQL servers.
- Experience in a Technical Support environment.
- Self-motivated and the ability to work independently.
Education: Degree/PG in Computer Science or Engineering OR Equivalent
What's in it for you/Benefits of working with us:
Competitive Salary
Hybrid work culture
Flexible work timings
Family Group Medical Health Insurance / Group Accidental Insurance
Leave encashments (Gross, not just base salary)
Regular Fun and Sports activities / Birthday/Anniversary Celebrations
Other benefits like Gratuity, PF/VPF, maternity, etc.
About Braves Technologies
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Woodstock, GA, US
Year founded
2003