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Remote Technical Sales Support Specialist Jobs (NOW HIRING)

Whitaker Networks Inc

Support Specialist

Akron, OH · Remote

Support Specialist Fairlawn, OH Whitaker Networks is a leading Managed Service Provider dedicated ... Provide remote technical support to clients, addressing hardware, software, and network issues

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A-Line Greetings

Remote Support Specialist

Edina, MN · On-site +1

$25 - $38/hr

Remote Technical Support Specialist Join A-Line Greetings A-Line Greetings Salutations A-Leine ... Sales and Operations, Customer Service and Admin teams * Attend online meetings and training. It ...

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Remote Technical Sales Support Specialist information

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$41.5K

$72.6K

$161.5K

How much do remote technical sales support specialist jobs pay per year?

As of Aug 23, 2026, the average yearly pay for remote technical sales support specialist in the United States is $72,611.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Technical Sales Support Specialist vs Remote Technical Support Specialist?

AspectRemote Technical Sales Support SpecialistRemote Technical Support Specialist
Primary FocusAssisting sales teams with technical product knowledge and customer inquiries to drive salesProviding technical assistance to existing customers for troubleshooting and issue resolution
Required CredentialsTechnical certifications, sales experience, product knowledgeTechnical certifications, troubleshooting skills, customer service experience
Work EnvironmentCollaborates with sales and marketing teams, often involved in pre-sales activitiesWorks directly with customers to resolve technical issues, often post-sale

In summary, the Remote Technical Sales Support Specialist focuses on supporting sales efforts by providing technical product information, while the Remote Technical Support Specialist primarily assists customers with technical problems after purchase. Both roles require technical knowledge and customer service skills but differ in their main objectives and interactions.

More about Remote Technical Sales Support Specialist jobs

What cities are hiring for Remote Technical Sales Support Specialist jobs?

Cities with the most Remote Technical Sales Support Specialist job openings:

What states have the most Remote Technical Sales Support Specialist jobs?

States with the most job openings for Remote Technical Sales Support Specialist jobs include:

What job categories do people searching Remote Technical Sales Support Specialist jobs look for?

The top searched job categories for Remote Technical Sales Support Specialist jobs are:

Remote Technical Sales Support Specialist jobs near you
Infographic showing various Remote Technical Sales Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $72,611 per year, or $34.9 per hour.

Remote - Technical & Sales Support Representative

Teleperformance

Remote

$17.31/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Teleperformance rating

5.5

Company rating: 5.5 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

46th of 72 rated call and contact centers

Job description

Overview
As a Technology Technical Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment.
Currently, employment is restricted to residents of the following states: AR, AZ, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, ME, MI, MN, MO, MT, NC, ND, NE, NJ, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY.
About TP
TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.
Benefits of working with TP include
TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.
We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.
We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.
Career Growth and Culture
At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success.
TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families.
Equal Opportunity Employer
TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.
Application Deadline: Ongoing until positions are filled. Please click apply to start your application.
For other opportunities, please visit the TP Careers site at https://www.tp.com/en-us/careers.
Responsibilities
Your Responsibilities
As a Technical Support Representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns.
  • Provide front line, first level, technical assistance for consumers
  • Supporting Client specific high speed internet services delivering an exceptional customer experience
  • Resolve technical problems, within a fast paced, customer facing environment
  • Troubleshooting and issue resolution assistance with Client service and/or devices specific issues including internet connectivity and performance troubleshooting.
  • Supporting customer needs related to Client specific high speed internet services and or devices including troubleshooting, triage, and additional required resolution techniques.
  • Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration.
  • Demonstrate advanced product knowledge and he ability to solve customer issues.
  • Resolve customer issues on the first call as frequently as possible.
  • Open and manage trouble ticket system for user issues, Data Network, OS issues.
  • Be patient, courteous and friendly with customers at all times.
  • Demonstrate a positive attitude.
  • Address and solve technical problems in a timely manner and complete all work assignments within expected time frames.
  • Adhere to all work schedule assignments.
  • Abide by and support management directives and adhere to all TP policies.

Qualifications
We're looking for fearless people - people who are inspired to deliver only the best in all that we do.
Qualifications:
  • What We're Looking for
    • Over 18 years of age

    What We Prefer
      • HS Diploma or equivalent
      • Comfort with desktop computer system
      • Proven oral & written communication skills
      • Familiarity with personal computers, operating systems, software, and computer terminology
      • Demonstrated problem solving skills
      • Ability to work independently and multi-task

Key Competencies:
  • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
  • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
  • Communication: Outstanding communication, listening, and analytical skills.
  • Organizational Skills: Strong organizational and problem-solving skills.
  • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused.
  • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
  • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
  • Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.

Work from Home Requirements:
  • Internet Requirements:
    • A dedicated workspace located near your router to support a hardwired Ethernet connection (minimum 15 Mbps download/10 Mbps upload, ISP under 50ms).
    • Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN
    • Proof of internet speed required

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