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Remote Technical Manager Jobs in Rhode Island (NOW HIRING)

Sr. Tax Manager (REMOTE)

Providence, RI · On-site +1

$134K - $167K/yr

Manage global transfer pricing documentation and ensure operational compliance across multiple ... Strong technical knowledge of U.S. international tax regulations, Transfer Pricing and ASC 740.

... technical teams. The Business Visionary * Be financially savvy * Maintain and manage a forecast of ... Remote work and more! About Picis: Join Picis, a global leader in perioperative and critical-care ...

... technical teams. The Business Visionary * Be financially savvy * Maintain and manage a forecast of ... Remote work and more! About Picis: Join Picis, a global leader in perioperative and critical-care ...

It's why we offer flexible work arrangements that include remote and hybrid opportunities and paid ... Expert in API management, microservices, and distributed systems architecture. * Proficient with ...

Our Outage Management team is dedicated to building resilient, scalable, and mission-critical ... or a related technical field. * 3+ years of professional experience in a GIS development or ...

Our Outage Management team is dedicated to building resilient, scalable, and mission-critical ... or a related technical field. * 3+ years of professional experience in a GIS development or ...

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Remote Technical Manager information

How does a remote technical manager effectively lead distributed teams and ensure project alignment?

Remote Technical Managers often oversee teams spread across different locations and time zones, which requires strong communication skills and the use of collaborative tools. They hold regular virtual meetings, establish clear goals and expectations, and utilize project management platforms to track progress. Building trust and maintaining team cohesion can be a challenge, so successful managers foster an open feedback culture and prioritize one-on-one check-ins. This approach helps ensure all team members are aligned with project objectives and feel supported despite the distance.

What is a remote technical manager?

A Remote Technical Manager is a professional who oversees technical teams and projects while working from a location outside the traditional office. They are responsible for leading technical initiatives, managing remote teams, ensuring project milestones are met, and facilitating communication among team members. Remote Technical Managers use digital tools to coordinate work, monitor progress, and resolve technical challenges, all while fostering a productive and collaborative remote work environment.

What skills and qualifications are needed to thrive as a remote technical manager?

To thrive as a Remote Technical Manager, you need a solid background in software development or IT, proven leadership experience, and often a relevant degree in computer science or engineering. Familiarity with project management tools (like Jira or Asana), cloud platforms, and certifications such as PMP or AWS Certified Solutions Architect are commonly required. Exceptional communication, time management, and the ability to motivate distributed teams are vital soft skills. These competencies enable effective oversight of technical projects, ensure team alignment, and drive successful remote collaboration.
What are the most commonly searched types of Remote Technical jobs in Rhode Island? The most popular types of Remote Technical jobs in Rhode Island are:
What are popular job titles related to Remote Technical Manager jobs in Rhode Island? For Remote Technical Manager jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Remote Technical Manager jobs in Rhode Island look for? The top searched job categories for Remote Technical Manager jobs in Rhode Island are:
What cities in Rhode Island are hiring for Remote Technical Manager jobs? Cities in Rhode Island with the most Remote Technical Manager job openings:

Auto Uptime Advocate (Remote - Michigan)

Morley

Carolina, RI • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Morley Companies rating

6.7

Company rating: 6.7 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

297th of 485 rated business services


Job description

About the Role

Location: Remote – Michigan residents

If you are a great communicator and enjoy troubleshooting and helping connect people with solutions, this could be a great career move for you – especially if you're interested in working from home! 

As a remote Auto Uptime Advocate at Morley, you will assist dealers with critical orders, products, services and questions. This is more than just another automotive job – it's a chance to make a difference in the industry with a leading truck manufacturer!

Bring your sense of detail and background in customer service, vehicle / technical knowledge, case management or a degree and we'll train you remotely to help you succeed in your role.

What You’ll Do

  • Interact with internal client departments and dealerships using telephone, email and case management software
  • Review and update cases on part orders
  • Log calls and update dealer order / case records
  • Use your interpersonal skills and technical product knowledge and expertise to respond to daily customer-centric activities
  • Serve as the primary contact for dealership service departments and the client’s customer breakdown department
  • Manage cases, tracking the many interactions required for specific repairs
  • Reduce downtime to enhance customers' experience and overall satisfaction
  • Conduct outbound calls and update case files 
  • Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude

Questions Before You Apply?

  • Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com
  • Chat hours:
    • M-F 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific time
    • Closed on some holidays. TA will respond to after-hours questions the next business day.

Skills for Success

Required Skills

  • Able to:
    • Effectively complete complex tasks
    • Work autonomously within established procedures on complex assignments that required independent action and a high degree of initiative
    • Generate innovative solutions to complex problems
    • Anticipate patterns and links; look beyond the direct problem to the wider implications
  • Skills needed:
    • Basic automotive knowledge
    • Case handling skills
    • Interpersonal and communication
    • Organization

Eligibility Requirements

  • Must have the ability to pass a pre-employment background check and drug screen
  • Education and experience: 
    • High school diploma or equivalent plus 8 or more years of technical truck / automotive and direct customer service experience*
      - Or -
    • Associate degree plus 6 or more years of technical truck / automotive and direct customer service experience* 
      - Or -
    • Bachelor’s degree plus 4 or more years of technical truck / automotive and direct customer service experience* 
      *(Direct customer experience = Previous dealer experience, auto parts handling, case handling and customer interaction)
  • Familiar with a variety of work processes / activities (typically through job-related training and extensive on-the-job experience) 
  • Available to work shifts taking place between these hours of operation: 
    • Monday - Friday, 8 a.m. - 8 p.m. Eastern time (7 a.m. - 7 p.m. Central / 6 a.m. - 6 p.m. Mountain / 5 a.m. - 5 p.m. Pacific)
    • No weekends!
  • Must be able to stick to the schedule reliably, as some queues are time sensitive

Nice to Have

  • Experience monitoring automotive repair activity 

Remote Work Requirements

  • Michigan residents
  • Secluded and distraction-free work environment
  • Required internet setup:
    • High-speed internet delivered through a wired provider (cable or fiber)
    • Computer must be physically connected to your modem / router using an Ethernet cable
    • Wireless, 5G and satellite connections are not supported

Why Join Our Morley Family

At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.

Health & Wellness Benefits

  • Medical and prescription coverage
  • Dental and vision insurance
  • Paid time off
  • Associate wellness program with rewards for annual checkups
  • Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)

Financial Benefits

  • 401(k) with match
  • Flexible spending account (FSA)
  • Life insurance
  • Company-paid short- and long-term disability insurance

Benefits to Make Your Life Easier

  • 24/7 online access to doctors through Teladoc
  • 24/7 nurse help desk
  • Patient advocacy with free 24/7 support for benefit questions and claims
  • Guidance for family, financial and estate planning (including wills)

About Morley

Our mission is to deliver extraordinary experiences.

We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.

We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.

Thank you for your interest in Morley.

Notices

  • Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo
  • Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa
  • Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy
Qualifications:

At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.

Health & Wellness Benefits

  • Medical and prescription coverage
  • Dental and vision insurance
  • Paid time off
  • Associate wellness program with rewards for annual checkups
  • Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)

Financial Benefits

  • 401(k) with match
  • Flexible spending account (FSA)
  • Life insurance
  • Company-paid short- and long-term disability insurance

Benefits to Make Your Life Easier

  • 24/7 online access to doctors through Teladoc
  • 24/7 nurse help desk
  • Patient advocacy with free 24/7 support for benefit questions and claims
  • Guidance for family, financial and estate planning (including wills)

About Morley

Our mission is to deliver extraordinary experiences.

We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.

We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.

Thank you for your interest in Morley.

Notices

  • Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo
  • Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa
  • Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy
Education:UNAVAILABLEEmployment Type: FULL_TIME

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