Communications Specialistย
Indianapolis, IN 46204 ย REMOTE WORK
Duration 12+ months
Working hours can be between Monday to Friday 6:00 AM to 6:00 PM, with 8 hour days. Do you accept this requirement?
The position is remote, with expectation to be on site an average of 4 days per month. Do you accept this requirement?
Short Description:
The Communications Specialist is responsible for supporting the development and execution of communication and training plans.
Complete Description:
- - Essential Duties/Responsibilities
- Create and edit training guides from content provided by subject matter experts.
- Write, edit, and disseminate communications to end users and stakeholders.
- Assist in developing training and training material for systems of record.
- Facilitate webinars by monitoring chat, sharing document links, and troubleshooting access issues.
- Assist adult learners in physical classroom trainings.
- Assist with equipment set up and testing activities for classroom trainings.
- Assist with administrative tasks associated with training registration.
- Monitor group mailboxes and respond to stakeholder questions.
Work with subject matter experts and engage in independent research to develop subject matter knowledge relevant to assigned projects and curricula
Requirements
- Excellent attention to detail
- Excellent grammar and writing skills, including the ability to convey written, technical information in a clear, concise manner.
- Professional demeanor
- Excellent computer skills, including familiarity with Microsoft365 suite and Jira.
- Ability to manage multiple assignments simultaneously, while maintaining attention to detail.
- Ability to learn new information quickly and independently.
- Ability to meet deadlines, adapt to changing requirements, and work under pressure.
Skills:ย SkillRequired / DesiredAmountof ExperienceExpertise RatingMove Working knowledge of Microsoft Office (Outlook 365, SharePoint, PPT, Word, Excel and Teams);Requiredย Yearsย ย Excellent grammar and writing skills, including the ability to convey written, technical information in a clear, concise mannerRequiredย ย ย ย Experience creating and edit training guides from content provided by subject matter expertsRequiredย ย ย ย Experience facilitating webinars by monitoring chat, sharing document links, and troubleshooting access issuesRequiredย ย ย ย Experience of Atlassian Jira, Confluence and Service Management toolsRequiredย ย ย ย Ability to communicate effectively orally and in writingRequiredย ย ย ย Ability to identify and resolve problems using research techniquesRequiredย ย ย ย Bachelors degree or higherRequiredย ย ย ย Teaching or training experienceDesiredย ย ย ย Video editing using Adobe productsDesiredย ย ย ย WCAG/ADA complianceDesiredย ย ย ย Web design/publishing Desiredย ย ย ย Document/web formattingDesiredย ย ย ย Title IV-D child support program experienceDesiredย ย ย ย