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Remote Technical Documentation Writer Jobs in Swanton, VT

Agilent

Channel Assist Engineer

Winooski, VT · Remote

$50.62 - $94.90/hr

Providing remote technical support to FSEs working with BioTek (PLXB) Cell Analysis products ... Strong verbal and written communication skills with the ability to interface with internal and ...

EDR Technology

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Cloud Storage Engineer (Remote)

Burlington, VT · Remote

$67K - $75K/yr

REMOTE Senior Storage Engineer (NetApp & Azure NetApp Files) Position Summary We are seeking a ... Ability to produce architecture documentation, technical designs, implementation plans, and ...

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All JobsTechnical Documentation Writer JobsRemote Technical Documentation Writer JobsRemote Technical Documentation Writer Jobs in Swanton, VT

Remote Technical Documentation Writer information

See Swanton, VT salary details

$13

$39

$67

How much do remote technical documentation writer jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote technical documentation writer in Swanton, VT is $39.72, according to ZipRecruiter salary data. Most workers in this role earn between $29.42 and $48.08 per hour, depending on experience, location, and employer.

What does a remote technical documentation writer do?

A Remote Technical Documentation Writer is responsible for creating clear, concise, and user-friendly manuals, guides, and other documents related to technical products or services while working from a remote location. They collaborate with engineers, product managers, and other experts to understand complex information and translate it into documentation that is easy for users to understand. Their work often involves using specialized tools to format documents and ensuring that content is accurate and up-to-date. Remote writers need strong communication, writing, and organizational skills, as well as the ability to work independently.

What are the key skills and qualifications needed to thrive as a remote technical documentation writer, and why are they important?

To thrive as a Remote Technical Documentation Writer, you need strong writing skills, attention to detail, and a background in technical subjects, often supported by a relevant degree or experience in technical fields. Familiarity with documentation tools like Confluence, MadCap Flare, or Adobe FrameMaker, as well as knowledge of version control systems, is typically required. Excellent communication, time management, and the ability to collaborate virtually are standout soft skills for this role. These skills and qualities ensure clear, accurate, and user-friendly documentation that supports product usability and team productivity in a remote environment.

How does a remote technical documentation writer effectively collaborate with subject matter experts (SMEs) and development teams?

Remote Technical Documentation Writers typically use a combination of video conferencing, project management tools, and collaborative document platforms to stay in sync with SMEs and development teams. Regular virtual meetings, clear communication channels, and thorough documentation of feedback help bridge the distance. Building strong working relationships and proactively seeking clarifications are essential for ensuring accuracy and clarity in the documentation. Familiarity with collaborative tools like Confluence, Slack, or Jira is often expected in this role.

What is the difference between Remote Technical Documentation Writer vs Remote Technical Writer?

AspectRemote Technical Documentation WriterRemote Technical Writer
CredentialsTechnical writing certifications, familiarity with documentation toolsTechnical writing background, certifications often preferred
Work EnvironmentCreates detailed manuals, guides, and documentation for productsProduces user guides, manuals, and technical content
Industry UsageUsed across tech, manufacturing, software, and hardware sectorsCommon in software, IT, and technology industries
Search/Comparison IntentOften compared for technical depth and documentation focusCompared for general technical content creation

Both roles involve creating technical content, but the Remote Technical Documentation Writer specializes in detailed manuals and documentation, often requiring specific documentation tools and certifications. The Remote Technical Writer may focus more broadly on user guides and manuals, with a slightly wider scope in technical content creation.

What job categories do people searching Remote Technical Documentation Writer jobs in Swanton, VT look for?

The top searched job categories for Remote Technical Documentation Writer jobs in Swanton, VT are:

Remote Technical Documentation Writer jobs near you

Channel Assist Engineer

Agilent

Winooski, VT • Remote

$50.62 - $94.90/hr

Full-time

Posted 9 days ago

Agilent Technologies rating

8.5

Company rating: 8.5 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

33rd of 545 rated manufacturers

Job description

Job Description

A Channel Assist Engineer works in the Global Service Channel Assist group and provides remote technical support to customer-facing teams, including Field Service Engineers (FSEs), Agilent Service Providers (ASPs) and Remote Support Engineers (RSE) agents. This includes reactive actions that result in a timely and cost-effective problem resolution for customer and proactive

preventive actions, in support of Agilent's product portfolio.

Primary responsibilities include:

  • Providing remote technical support to FSEs working with BioTek (PLXB) Cell Analysis products

  • Managing PLXB escalations, which includes defining the problem, assembling the escalation team, and driving the process to quick resolution for the customer

  • Knowledge management, which includes capturing key information from support interactions, creating reusable content, and publishing articles to the Internal Knowledge Base (IKB) to promote FSE and RSE self-help

Additional responsibilities may include:

  • Teaching technical training courses as a Certified Instructor (CIP)

  • Providing voice-of-the-field feedback to the product line

  • Visiting customer sites to help resolve issues when required

We are looking someone who is:

  • Experienced in customer support or operation of BioTek (PLXB) systems

  • Interested in assisting others with technical problems

  • Self-motivated and team oriented

  • Customer-focused and capable of maintaining customer focus throughout the support interaction

Qualifications

  • Bachelor's or master's degree or equivalent

  • 8+ years of relevant experience supporting and/or using BioTek Cell Analysis products

  • Ability to operate within an interrupt-driven environment

  • A customer-first attitude

  • Demonstrated good remote communication skills

  • Demonstrated good situational leadership

  • Strong verbal and written communication skills with the ability to interface with internal and external customers and cross-functional global teams

  • Ability to travel up to 25% (customers visits, training, meetings, etc.)

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least September 2, 2026 or until the job is no longer posted.The full-time equivalent pay range for this position is $50.62 - $94.90/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.Travel Required: 10% of the TimeShift: DayDuration: No End DateJob Function: Services & Support

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