ZipRecruiter

Log In

2

Remote Technical Documentation Writer Jobs in Alabama

Thrive

Systems Engineer

Birmingham, AL · On-site +1

This role provides first-contact remote technical support for network, server, and end-user systems ... non-technical users. * Excellent written and verbal communication, documentation, and time ...

Varsity Tutors

Technical Writing Tutor

Montgomery, AL · Remote

$18 - $40/hr

Deep knowledge of technical document design, audience analysis, information architecture, instructional writing, report formatting, proposal construction, usability testing documentation, and visual ...

Varsity Tutors

Technical Writing Tutor

Huntsville, AL · Remote

$18 - $40/hr

Deep knowledge of technical document design, audience analysis, information architecture, instructional writing, report formatting, proposal construction, usability testing documentation, and visual ...

Varsity Tutors

Technical Writing Tutor

Tuscaloosa, AL · Remote

$18 - $40/hr

Deep knowledge of technical document design, audience analysis, information architecture, instructional writing, report formatting, proposal construction, usability testing documentation, and visual ...

Varsity Tutors

Technical Writing Tutor

Birmingham, AL · Remote

$18 - $40/hr

Deep knowledge of technical document design, audience analysis, information architecture, instructional writing, report formatting, proposal construction, usability testing documentation, and visual ...

Nttlimited

$23/hr

At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a ... Documents and closes resolved incidents according to agreed procedures. * Maintains secure ...

Deploy

Technical SE Manager

Birmingham, AL · On-site +1

Technical Implementation Write and implement structured data (Schema.org/JSON-LD) to improve how ... What We Offer Flexible working environment (remote or hybrid). Unlimited PTO. Opportunities for ...

Harris

$70K - $80K/yr

Support and troubleshoot Remote Desktop Services environments, including RD Gateway, RD Web Access ... Excellent interpersonal, customer service and written and oral communication skills * Must possess ...

SAIC

Senior Electrical Engineer

Huntsville, AL · On-site +1

$105K - $137K/yr

Documentation and Reporting: * Create detailed technical documentation, including drawings ... Strong written and oral communication skills to collaborate with coworkers, stakeholders, and ...

SAIC

Senior Mechanical Engineer

Huntsville, AL · Hybrid

$103K - $136K/yr

Secret Potential for Remote Work: ORA_HYBRID Description SAIC is seeking a skilled Senior ... MIL-STD). * Excellent written and verbal communication skills for technical documentation ...

next page

Showing results 1-20

All JobsTechnical Documentation Writer JobsRemote Technical Documentation Writer JobsRemote Technical Documentation Writer Jobs in Alabama

Remote Technical Documentation Writer information

What does a remote technical documentation writer do?

A Remote Technical Documentation Writer is responsible for creating clear, concise, and user-friendly manuals, guides, and other documents related to technical products or services while working from a remote location. They collaborate with engineers, product managers, and other experts to understand complex information and translate it into documentation that is easy for users to understand. Their work often involves using specialized tools to format documents and ensuring that content is accurate and up-to-date. Remote writers need strong communication, writing, and organizational skills, as well as the ability to work independently.

What are the key skills and qualifications needed to thrive as a remote technical documentation writer, and why are they important?

To thrive as a Remote Technical Documentation Writer, you need strong writing skills, attention to detail, and a background in technical subjects, often supported by a relevant degree or experience in technical fields. Familiarity with documentation tools like Confluence, MadCap Flare, or Adobe FrameMaker, as well as knowledge of version control systems, is typically required. Excellent communication, time management, and the ability to collaborate virtually are standout soft skills for this role. These skills and qualities ensure clear, accurate, and user-friendly documentation that supports product usability and team productivity in a remote environment.

How does a remote technical documentation writer effectively collaborate with subject matter experts (SMEs) and development teams?

Remote Technical Documentation Writers typically use a combination of video conferencing, project management tools, and collaborative document platforms to stay in sync with SMEs and development teams. Regular virtual meetings, clear communication channels, and thorough documentation of feedback help bridge the distance. Building strong working relationships and proactively seeking clarifications are essential for ensuring accuracy and clarity in the documentation. Familiarity with collaborative tools like Confluence, Slack, or Jira is often expected in this role.

What is the difference between Remote Technical Documentation Writer vs Remote Technical Writer?

AspectRemote Technical Documentation WriterRemote Technical Writer
CredentialsTechnical writing certifications, familiarity with documentation toolsTechnical writing background, certifications often preferred
Work EnvironmentCreates detailed manuals, guides, and documentation for productsProduces user guides, manuals, and technical content
Industry UsageUsed across tech, manufacturing, software, and hardware sectorsCommon in software, IT, and technology industries
Search/Comparison IntentOften compared for technical depth and documentation focusCompared for general technical content creation

Both roles involve creating technical content, but the Remote Technical Documentation Writer specializes in detailed manuals and documentation, often requiring specific documentation tools and certifications. The Remote Technical Writer may focus more broadly on user guides and manuals, with a slightly wider scope in technical content creation.

What are the most commonly searched types of Technical Documentation Writer jobs in Alabama?

The most popular types of Technical Documentation Writer jobs in Alabama are:

What are popular job titles related to Remote Technical Documentation Writer jobs in Alabama?

For Remote Technical Documentation Writer jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Remote Technical Documentation Writer jobs in Alabama look for?

The top searched job categories for Remote Technical Documentation Writer jobs in Alabama are:

What cities in Alabama are hiring for Remote Technical Documentation Writer jobs?

Cities in Alabama with the most Remote Technical Documentation Writer job openings:

Remote Technical Documentation Writer jobs near you
Infographic showing various Remote Technical Documentation Writer job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Systems Engineer

Birmingham, AL • On-site, Remote

Thrive
See more jobs at Thriveexternal

Full-time

Posted 14 days ago

Job description

About Us:
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "next generation" services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at "a job" but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a "work hard, play hard" environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!
Position Overview:
This role provides first-contact remote technical support for network, server, and end-user systems. As the first point of contact for clients, you will be responsible for accurately creating and updating support tickets and coordinating communication with engineers when assistance is available.
Team members interact regularly with end-users across diverse computing environments and must clearly communicate technical issues to both technical and non-technical audiences. Thrive seeks individuals with strong technical aptitude, excellent verbal and written communication skills, and a desire to learn and grow across all aspects of IT while delivering world-class support.
Requirements
Responsibilities:
  • Communicate with customers via phone, email, and chat in a timely, courteous, empathetic, and professional manner, providing clear updates and case status throughout the resolution process.
  • Perform first response and initial triage of customer issues, troubleshooting single-user and system-impacting incidents and accurately documenting all actions in Thrive's tools.
  • Perform rapid analysis of workstation-level incidents, identifying root causes and applying appropriate troubleshooting methodology
  • Ask clarifying questions to fully understand client concerns and escalate issues to engineers when required due to time, complexity, or skill level.
  • Manage the daily prioritization, coding, and routing of service incidents and requests.
  • Follow Thrive's established best practices for task management
  • Set and manage client expectations throughout the troubleshooting process, maintaining a focus on both prompt resolution and world-class customer service.
  • Develop a strong understanding of Thrive products and their integration into client environments to ensure efficient and effective issue resolution.
  • Work with and document diverse client computing environments, including unfamiliar workstation, server, and network configurations, to determine the fastest path to resolution.

Required Qualifications:
  • 2-3 years of IT support experience in a help desk or service desk environment; MSP experience preferred.
  • Experience with ticketing systems (e.g., ServiceNow), remote support tools (e.g., Kaseya, Ninja), and RMM platforms.
  • Proficiency supporting Windows 10/11, macOS fundamentals, Microsoft 365 (Outlook, Teams, OneDrive), and common line-of-business applications, including Office and Outlook configuration.
  • Working knowledge of Active Directory/Entra, mobile device configuration and troubleshooting, workstation hardware, printers, and peripherals.
  • Basic networking knowledge, including TCP/IP, DNS, and DHCP.
  • Strong customer service focus with the ability to clearly communicate technical concepts to non-technical users.
  • Excellent written and verbal communication, documentation, and time-management skills.
  • Ability to work independently and collaboratively in a team environment.
  • Availability to work after hours or participate in on-call rotations as required.

Optional Qualifications:
  • Willingness to visit nearby client sites when necessary, with the understanding that on-site visits may not always be required.

Preferred Certifications:
  • CompTIA A+
  • CompTIA Network+
  • Microsoft 365 Fundamentals (MS-900)
  • ITIL Foundation (v4).

Apply