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Remote Technical Customer Support Jobs in Baton Rouge, LA

Soma Global, Inc.

Software Trainer

Baton Rouge, LA · Remote

... training support for our customers primarily in remote settings. The Trainer may occasionally be ... Technical Excellence: Apply and develop technical and role specific skills and organizational ...

LyondellBasell

Jr. Account Manager

Prairieville, LA · Remote

$37K - $50K/yr

This is a remote role and candidates can be located anywhere in the US. There will be travel US ... customers and ensure they are receiving the needed responsiveness and technical support to drive ...

ABB

Protection and Control Engineer

LA · Remote

Technical Consulting Manager II __ Your role and responsibilities: As a Protection & Control ... support to project teams, management, partners, and customers. * Ensure adherence to safety ...

micro1 AI

AI Trainer - Microbiology Expert

Baton Rouge, LA · Remote

$70 - $90/hr

Remote micro1 is engaging Microbiologists to contribute their scientific expertise to a unique ... Contribute to the study of the relationship between microorganisms and disease, supporting projects ...

Bigge

Sales Representative

Gonzales, LA · Remote

This is a remote position covering the Gulf Region, including Louisiana, Mississippi, Alabama, and ... The position will be based out of Louisiana, supporting regional operations and customer accounts ...

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Remote Technical Customer Support information

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How much do remote technical customer support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote technical customer support in Baton Rouge, LA is $17.70, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $21.25 per hour, depending on experience, location, and employer.

What is remote technical customer support?

A Remote Technical Customer Support job involves assisting customers with technical issues related to a company's products or services, all while working from a location outside of a traditional office. Support is typically provided via phone, email, chat, or ticketing systems. These professionals troubleshoot problems, guide users through solutions, and escalate complex issues to higher-level technical teams when necessary. Working remotely requires strong communication skills, a reliable internet connection, and proficiency with relevant software tools. It is a popular role for those seeking flexibility and the ability to work from anywhere.

What are the key skills and qualifications needed to thrive as remote technical customer support?

To thrive as a Remote Technical Customer Support specialist, you need strong troubleshooting abilities, technical knowledge relevant to the products supported, and typically a background in IT or customer service. Familiarity with CRM systems, ticketing platforms, and remote desktop tools is essential for resolving customer issues efficiently. Excellent communication, patience, and problem-solving skills help build trust and provide clear guidance to users. These skills ensure effective support delivery, high customer satisfaction, and swift resolution of technical problems in a remote setting.

What are some common challenges faced by remote technical customer support professionals, and how can they be managed effectively?

Remote Technical Customer Support professionals often encounter challenges such as troubleshooting complex technical issues without direct access to customer systems, managing multiple communication channels, and maintaining effective collaboration with team members across different time zones. To manage these challenges, it’s important to develop strong problem-solving skills, become proficient with remote diagnostic tools, and maintain clear documentation of customer interactions. Regular virtual meetings and using project management platforms can also help foster team collaboration and knowledge sharing.

What are popular job titles related to Remote Technical Customer Support jobs in Baton Rouge, LA?

For Remote Technical Customer Support jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Remote Technical Customer Support jobs in Baton Rouge, LA look for?

The top searched job categories for Remote Technical Customer Support jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Remote Technical Customer Support jobs?

Cities near Baton Rouge, LA with the most Remote Technical Customer Support job openings:

Remote Technical Customer Support jobs near you
Infographic showing various Remote Technical Customer Support job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,817 per year, or $17.7 per hour.

ENTRY LEVEL REMOTE Union Benefits Representative & Coordinator

Globe Life American Income Schreiter Organization

Baton Rouge, LA • On-site, Remote

$54K - $110K/yr

Full-time

Re-posted 7 days ago

Job description

Looking for a rewarding career with unlimited growth potential? Schreiter Agency is hiring a full-time entry-level Customer Benefits Representative & Coordinator to join our team! No prior experience required-just a strong work ethic and a passion for helping others.

Competitive Income: Earn $54K - $110K in your first year, with excellent benefits and uncapped bonus opportunities!

About Schreiter Agency

For over 65 years, Schreiter Agency has been a trusted 100% union label company, serving over 30,000 unions across the country. Our mission is to provide long-term, permanent benefits that union members can rely on throughout their lives-offering security beyond their careers. We are committed to integrity, transparency, and exceptional customer service, ensuring that our clients receive the support they deserve.

What You'll Need to Succeed

No experience or degree required-just the ambition and commitment to grow
Strong communication skills to effectively assist clients in securing their benefits
Self-motivated team player who thrives in both independent and group settings
Coachable mindset-ready to learn and adapt to new strategies
Access to a Microsoft-based computer capable of running Zoom Workplace & a reliable internet connection for remote work

Why Join Us?

Hands-on, one-on-one training with a dedicated supervisor from day one
Weekly training sessions with the organization's owner to support your ongoing growth
Work remotely from anywhere-enjoy the flexibility of working from home or from our office in Baton Rouge
Weekly & daily pay options plus multiple uncapped bonus opportunities
Ranked #24 Happiest Company to Work For
Rapid career growth-promotion is based on performance, not tenure
Healthcare benefits
Lifetime vested residual income-build a lasting legacy
Energetic, collaborative work environment
Strong partnerships with labor unions, credit unions, and trade associations

If you're ready for a high-impact career with limitless potential, apply today!

Employment Type: FULL_TIME

Apply