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Remote Technical Assistant Jobs in New York (NOW HIRING)

Conduct thorough troubleshooting to identify the root cause of problems. * Assist with projects on ... Communicate technical issues and requirements to the remote team accurately and clearly. * Provide ...

The Technical Account Manager (TAM) serves as the key technical point of contact for AvePoint ... assist in architecting future and current deployments of software solutions * Performing remote or ...

Technical Product Manager

New York, NY · On-site +1

$100K - $150K/yr

This position is able to be remote in the United States or hybrid, working out of our NYC or Miami ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Technical Product Manager

New York, NY · On-site +1

$100K - $150K/yr

This position is able to be remote in the United States or hybrid, working out of our NYC or Miami ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Technical Product Manager

New York, NY · Remote

$100K - $150K/yr

This position is able to be remote in the United States or hybrid, working out of our NYC or Miami ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

... assist in capturing capability needs and driving quality business solutions. Assist with the ... Remote-based Teaches / trains others Occasionally Travel from the office to various work sites or ...

Field Technician

New York, NY · On-site +1

$21.50 - $29.50/hr

Provide remote technical support to our partners and customers, occasionally out of hours. This ... Backup and assist the service team and other engineers to ensure most effective delivery of service ...

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Remote Technical Assistant information

See New York salary details

$8

$22

$37

How much do remote technical assistant jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for remote technical assistant in New York is $22.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $24.62 per hour, depending on experience, location, and employer.

How does a Remote Technical Assistant typically collaborate with other team members given the virtual nature of the role?

As a Remote Technical Assistant, collaboration is primarily accomplished through digital communication tools such as email, chat platforms, and video conferencing. You’ll often work closely with IT support teams, project managers, and sometimes directly with end-users to resolve technical issues or implement solutions. Clear communication and proactive status updates are vital to ensure everyone stays aligned while working remotely. Many organizations also use shared documentation platforms to enable smooth information flow and track progress on tasks.

What is the difference between Remote Technical Assistant vs Remote IT Support Specialist?

AspectRemote Technical AssistantRemote IT Support Specialist
Required CredentialsBasic technical certifications, relevant experienceIT certifications like CompTIA, Cisco, or Microsoft
Work EnvironmentRemote, client or company systemsRemote, troubleshooting and maintaining IT infrastructure
Employer & Industry UsageTech companies, startups, support agenciesCorporate IT departments, managed service providers
Common Search & ComparisonYesYes

The main difference is that Remote Technical Assistants typically handle basic technical support and customer inquiries, while Remote IT Support Specialists focus on maintaining and troubleshooting complex IT systems. Both roles are remote and require technical knowledge, but IT Support Specialists usually need more advanced certifications and experience.

What is a Remote Technical Assistant?

A Remote Technical Assistant is a professional who provides technical support and assistance to clients, teams, or organizations from a remote location. Their responsibilities often include troubleshooting software or hardware issues, guiding users through technical processes, managing support tickets, and sometimes assisting with system installations or updates. They use communication tools such as email, chat, or video calls to interact with clients and resolve issues efficiently. This role allows businesses to access technical help without needing an on-site technician, offering flexibility and wider coverage.

What are the key skills and qualifications needed to thrive as a Remote Technical Assistant, and why are they important?

To thrive as a Remote Technical Assistant, you need strong troubleshooting abilities, technical knowledge of software and hardware, and a relevant degree or experience in IT support. Familiarity with remote desktop tools, ticketing systems like Zendesk or Freshdesk, and communication platforms such as Slack or Microsoft Teams is typically required. Excellent problem-solving skills, attention to detail, and effective written communication make someone stand out in this remote role. These skills and qualities are crucial for efficiently resolving technical issues and maintaining seamless support across distributed teams.
What are the most commonly searched types of Remote Technical jobs in New York? The most popular types of Remote Technical jobs in New York are:
What cities in New York are hiring for Remote Technical Assistant jobs? Cities in New York with the most Remote Technical Assistant job openings:
Infographic showing various Remote Technical Assistant job openings in New York as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $46,678 per year, or $22.4 per hour.

100% Remote | Technical Service Manager

Instant Serve LLC

New York, NY • Remote

$95K - $105K/yr

Full-time

Re-posted 15 days ago


Job description

Hi ,
I hope you are doing great!
My name is Clinton, and I am working as a recruiter at InstantServe LLC
I came across your profile and wanted to reach out regarding a direct hire 100% remote position as a "Technical support Manager" Position with one of our direct clients.
100% Remote Position
Position: Technical Service Manager
Salary: $95K/yr - $105K/yr

Job Description:
Lead technical support for water/solvent inks & coatings in flexo/gravure printing. Drive customer success, troubleshooting, trials, and compliance.
Key Responsibilities:
Oversee on-site support, ink optimization, press trials.
Collaborate with R&D/sales for solutions.
Build relationships; mentor team; ensure regulatory compliance.
Qualifications:
BS Chemistry/Printing/Engineering (pref).
5+ yrs flexo/gravure tech support; inks expertise.
Press processes, color matching, travel OK.
Preferred: X-Rite, lamination, VOC knowledge.

Thanks & Regards
Clinton Sharma
605-307-7271

InstantServe is Proud to be an EOE and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law.   Applicants with disabilities that require accommodation or assistance in a position please call 202-701-1667 or email  contact@iserveworld.com. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. 


InstantServe logo

About InstantServe

Sourced by ZipRecruiter

InstantServe provides a one-stop solution to all Healthcare, IT/Non-IT Staffing needs. Established in 2016, InstantServe is a strong workforce of over 100+ go-getters with a demonstrated background in IT/Non-IT service. We are a nationally certified SBE from the Department of Administration (State of PA). As a proud Minority Woman Owned Small Business Enterprise (M/WBE), InstantServe boasts of a strong team of professionals who have extensive experience catering to several Federal, Public, Commercial, and Healthcare Clients which includes 26 States and 46 government agencies. InstantServe is a client-centric organization that offers cost-effective and reliable solutions. Client satisfaction is sacrosanct! Our team strives to provide the best staffing and IT solutions to take your business to the next level.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Wayne, PA, US

Year founded

2016

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