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Remote Technical Assistant Jobs in Georgia (NOW HIRING)

Armacell

$95K - $125K/yr

Position is remote based, preferably in the Chicago, Denver, Minneapolis or Phoenix regions. What ... Attends project site visits to assist clients with project delivery e.g. applications training ...

Patientco

Technical Support Specialist

Atlanta, GA · On-site +1

... * Assist with testing and validation of new product releases and patches to ensure stability and ... Experience with ticketing systems (e.g., Salesforce Service Cloud, Zendesk) and remote support ...

Guidehealth

Remote Medical Assistant- Healthguide

Atlanta, GA · On-site +1

$17 - $22/hr

Certified or Registered Medical Assistant OR Certified EMT required with 2 or more years of ... REMOTE WORK TECHNICAL REQUIREMENTS Guidehealth is a fully remote company. We provide new employees ...

Harris

$70K - $100K/yr

... based AI assistants, and automation tools, as part of their everyday work while maintaining ... Deep Technical Expertise: A strong foundation in machine learning, deep learning, data engineering ...

Wood Plc

Distribution Engineer (remote)

Atlanta, GA · On-site +1

Supporting the preparation of technical specifications, tender documents, technical reports, and ... assist team leads and managers * Traveling and visiting project sites during design and ...

Wood Plc

Distribution Engineer (remote)

Atlanta, GA · On-site +1

Supporting the preparation of technical specifications, tender documents, technical reports, and ... assist team leads and managers * Traveling and visiting project sites during design and ...

Wood Plc

Distribution Engineer (remote)

Atlanta, GA · On-site +1

Supporting the preparation of technical specifications, tender documents, technical reports, and ... assist team leads and managers * Traveling and visiting project sites during design and ...

Wood Plc

Distribution Engineer (remote)

Atlanta, GA · On-site +1

Supporting the preparation of technical specifications, tender documents, technical reports, and ... assist team leads and managers * Traveling and visiting project sites during design and ...

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Remote Technical Assistant information

What is a remote technical assistant?

A Remote Technical Assistant is a professional who provides technical support and assistance to clients, teams, or organizations from a remote location. Their responsibilities often include troubleshooting software or hardware issues, guiding users through technical processes, managing support tickets, and sometimes assisting with system installations or updates. They use communication tools such as email, chat, or video calls to interact with clients and resolve issues efficiently. This role allows businesses to access technical help without needing an on-site technician, offering flexibility and wider coverage.

How does a remote technical assistant typically collaborate with other team members given the virtual nature of the role?

As a Remote Technical Assistant, collaboration is primarily accomplished through digital communication tools such as email, chat platforms, and video conferencing. You’ll often work closely with IT support teams, project managers, and sometimes directly with end-users to resolve technical issues or implement solutions. Clear communication and proactive status updates are vital to ensure everyone stays aligned while working remotely. Many organizations also use shared documentation platforms to enable smooth information flow and track progress on tasks.

What are the key skills and qualifications needed to thrive as a remote technical assistant, and why are they important?

To thrive as a Remote Technical Assistant, you need strong troubleshooting abilities, technical knowledge of software and hardware, and a relevant degree or experience in IT support. Familiarity with remote desktop tools, ticketing systems like Zendesk or Freshdesk, and communication platforms such as Slack or Microsoft Teams is typically required. Excellent problem-solving skills, attention to detail, and effective written communication make someone stand out in this remote role. These skills and qualities are crucial for efficiently resolving technical issues and maintaining seamless support across distributed teams.

What is the difference between Remote Technical Assistant vs Remote IT Support Specialist?

AspectRemote Technical AssistantRemote IT Support Specialist
Required CredentialsBasic technical certifications, relevant experienceIT certifications like CompTIA, Cisco, or Microsoft
Work EnvironmentRemote, client or company systemsRemote, troubleshooting and maintaining IT infrastructure
Employer & Industry UsageTech companies, startups, support agenciesCorporate IT departments, managed service providers
Common Search & ComparisonYesYes

The main difference is that Remote Technical Assistants typically handle basic technical support and customer inquiries, while Remote IT Support Specialists focus on maintaining and troubleshooting complex IT systems. Both roles are remote and require technical knowledge, but IT Support Specialists usually need more advanced certifications and experience.

What are the most commonly searched types of Remote Technical jobs in Georgia?

The most popular types of Remote Technical jobs in Georgia are:

Remote Technical Assistant jobs near you
Infographic showing various Remote Technical Assistant job openings in Georgia as of August 2026, with employment types broken down into 90% Full Time, 7% Part Time, 2% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Technical Project Manager - (US - Remote)

Atlanta, GA • On-site, Remote

Symphony Talent
Software Development • 201 - 500 employees
Learn more about Symphony Talentexternal

Full-time

Retirement, PTO

Re-posted 12 days ago

Job description

Description
Technical Project Manager - (US - Remote)
Expertly advance talent, from candidates to co-workers.
At Symphony Talent, we're all about people-connecting, inspiring, and hiring them for jobs that transform their lives and our clients' organizations.
Our human approach, synergistic technology, and brand solutions deliver the outcomes you care about - from reach to retention - by coordinating talent leaders and their teams and enabling them to improve and advance continually.
Symphony Talent supports more than 900 clients worldwide, including the world's leading brands. Its headquarters are in New York, London, Bangalore, and Belfast, with over 200 multinational employees.
What Are We Looking For?
We are seeking a highly motivated Technical Project Manager to join our Global Client Support Team. The ideal candidate is an energetic, organized professional with a strong passion for delivering exceptional client experiences. This individual will leverage their project management expertise, relationship-building skills, and technical acumen to drive internal and external clients to excellence.
Key Responsibilities:
  • Primary point of contact for technical services and communication with the client, as well as internally within Symphony Talent and with any third parties.
  • Orchestrate technical resource coordination and ensure flawless execution of projects for all post-sale technical implementation activities.
  • Fully utilize delivery model, templates, and artifacts to structure all client implementations and enable deployment predictability
  • Assist in the definition of project scope, objectives, and business analysis.
  • Partner with all relevant stakeholders to develop a solution strategy and ensure technical feasibility.
  • Define, create, and maintain the program delivery for clients across support, projects and enhancement deliverables.
  • Manage and communicate project status per defined cadence.
  • Lead design and configuration discussions of web development and integration projects while providing technical knowledge of the SFX Talent Acquisition Engine application(s) to clients .
  • Perform risk management to minimize project risks. Identify, troubleshoot, and resolve issues encountered by users. Document issues and defects within provided internal tools.
  • Collaborate with Symphony Talent team members by providing important client feedback, process-improvement recommendations, troubleshooting tips and action items to support the product.
  • Contribute and support organization quarterly goals.
  • Ownership of technical project plan and coordination with client program work plan.
  • Maintain quality client relationships and be the trusted client advocate.

Requirements
Experience/Skills Needed:
  • 5+ years previous experience working within a technically focused environment acting as a technical project manager/business analyst/administrator or consultant
  • Experience with applicant tracking systems and or candidate recruitment marketing systems
  • Experience developing system and processes to create operational efficiencies
  • Previous experience interfacing with clients in a technical project management/business analyst capacity
  • Experienced and comfortable interacting with all levels of management and roles within the client organization
  • Ability to effectively prioritize and escalate client issues as required
  • Excellent communication and presentation skills; ability to effectively explain complex solutions to clients
  • Highly organized with an ability to balance multiple projects and escalations in a fast-paced environment
  • High-level understanding of SaaS, web development, and data integrations is a plus
Additional Benefits:
  • Competitive base + variable compensation, unlimited PTO
  • Great benefits package, including a 401(k) plan, paid child leave & wellbeing offerings
  • Learning & growth programs
  • Open, collaborative culture
Only candidates with proper permits to work in the United States can be considered. Symphony Talent is committed to equality of opportunity in employment. It has been and will continue to be the policy of Symphony Talent to provide full and equal employment opportunities to all employees and candidates for employment without regard to race, color, religion, national or ethnic origin, veteran status, age, sexual orientation, gender identity, marital status, pregnancy, childbirth or physical or mental disability. This policy applies to all terms, conditions and privileges of employment, such as those pertaining to training, transfer, promotion, and compensation. Symphony Talent is committed to a drug-free workplace.
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