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Remote Technical Account Manager Jobs in Springfield, MO

micro1 AI

Technology Transactions Counsel

Springfield, MO · On-site +1

$350K - $410K/hr

Remote (opportunity to work from our SF office) The Role We are looking for a high-potential ... Develop a deep understanding of the company's products, business model, technical environment, and ...

Current

Bookkeeper | Client Services

Lees Summit, MO · Remote

$26 - $30/hr

Manage day-to-day bookkeeping for assigned Client Accounting Services (CAS) clients * Record ... Process accounts payable and accounts receivable, as applicable * Support monthly, quarterly, and ...

New

Brightli

Strategic Finance Partner

Springfield, MO · Remote

Remote Department: Finance Employment Type: Full-time Shift: Monday - Friday Job Summary: Are you a ... Flexible Spending Accounts - healthcare and dependent child-care * Health & Wellness Program

New Day Admin

UKG HRIS Administrator

Springfield, MO · Remote

Springfield, MO, Open to Remote Job Summary New Day Healthcare is seeking an HRIS Administrator to ... The ideal candidate will combine technical proficiency with strong analytical skills, ensuring data ...

Workiva

Spring 2027 Intern - Partnerships

Springfield, MO · On-site +1

$21/hr

Ensure Salesforce CRM and Crossbeam data accuracy at the account and deal level * Contribute to ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

New

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All JobsTechnical Account JobsRemote Technical Account Manager JobsRemote Technical Account Manager Jobs in Springfield, MO

Remote Technical Account Manager information

See Springfield, MO salary details

$36.4K

$78.6K

$153.7K

How much do remote technical account manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for remote technical account manager in Springfield, MO is $78,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,400.00 and $91,400.00 per year, depending on experience, location, and employer.

What is a remote technical account manager?

A Remote Technical Account Manager (TAM) is a customer-facing professional who provides technical guidance, support, and strategic advice to clients, ensuring they get the most value from a company's products or services. They act as a bridge between customers and internal teams, helping to resolve technical issues, optimize product usage, and drive customer success. Working remotely, they collaborate through virtual meetings, emails, and support portals to maintain strong client relationships. Their role often involves troubleshooting, providing best practices, and identifying opportunities for product improvements based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote technical account manager?

To thrive as a Remote Technical Account Manager, you need a solid background in technical account management, customer success, and IT/software systems, usually supported by a relevant degree and experience in SaaS or IT environments. Familiarity with CRM platforms (like Salesforce), support ticketing tools, cloud infrastructure, and certifications such as ITIL or relevant vendor credentials are highly valued. Excellent communication, problem-solving, and relationship-building skills set top performers apart in this remote, client-facing role. These skills and qualifications are vital because they enable you to effectively support key clients, resolve technical issues, and maintain strong, long-term partnerships in a distributed work setting.

What are some typical challenges faced by remote technical account managers, and how can they be successfully managed?

One common challenge for Remote Technical Account Managers is maintaining strong client relationships and clear communication without in-person interaction. Managing time zones, responding promptly to client queries, and effectively collaborating with internal engineering or support teams can also be demanding. Successful professionals use proactive communication strategies, leverage collaboration tools, and prioritize regular virtual check-ins to stay aligned with both clients and team members. With strong organizational skills and a customer-focused mindset, these challenges can become opportunities to demonstrate value and build trust with clients.

What are popular job titles related to Remote Technical Account Manager jobs in Springfield, MO?

For Remote Technical Account Manager jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Remote Technical Account Manager jobs in Springfield, MO look for?

The top searched job categories for Remote Technical Account Manager jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Remote Technical Account Manager jobs?

Cities near Springfield, MO with the most Remote Technical Account Manager job openings:

Remote Technical Account Manager jobs near you
Infographic showing various Remote Technical Account Manager job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $78,615 per year, or $37.8 per hour.

Welcome Specialist (St. Charles or Springfield, MO / Hybrid)

FreedomCare

Springfield, MO • Hybrid

Full-time

Medical, Retirement

Re-posted 12 days ago

FreedomCare rating

6.9

Company rating: 6.9 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

48th of 245 rated social care providers

Job description

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.
We pride ourselves on our values which drive the level of care that we deliver to our patients:
- Here For You (An attitude of service, empathy, and availability)
- Own It (Drive and ownership)
- Do the Right Thing (High integrity)
- Be Positive (Great attitude and a can-do positive approach to challenges)
Join our team and make a positive impact on the lives of others! We are looking for a Welcome Specialist for our team in Missouri.
This is a hybrid role that requires 4 days remote and 1 day in our Springfield OR St. Charles office Monday through Friday 9AM to 6PM.
Department & Position Overview:
Our Welcome Team helps our clients and caregivers to continue the path to success by finalizing technical details. In this position, you will partner with clients, caregivers, and internal cross-functional teams to carry through new enrollees, ensuring that they are set up for success!
Every Day You Will:
  • Mange the daily calendar appointments by confirming and conducting scheduled calls
  • Conduct remote Orientations with Caregivers and Patients via phone
  • Provide a summary of what the orientation entails and provide instructions on how to access and sign the application via DocuSign
  • Review all documents received for employment Verification I-9
  • Formally welcome the patient into the program, review and finalize enrollment documents
  • Explain company policies and procedures (rules/regulations)
  • Coordinate with the caregiver to set up their FreedomCare Account; establish their schedule in Medflyt
  • Display empathy, actively listen, and clearly communicate with callers to ensure their needs are addressed and to foster a positive experience and relationship
  • Provide excellent customer service through one-call resolution, demonstrating FreedomCare' s values of ensuring care and compassion with a positive, helpful demeanor
  • Run E-verify to ensure Caregivers are authorized to work with in the U.S
  • Demonstrate effective time management by maintaining scheduled appointments adherence
  • Navigate multiple systems, such as DocuSign, Salesforce and Medflyt, determine authorization eligibility.
  • Consistently meets monthly performance metrics of call handling and completed orientations/ SOCs.

Ideal Candidate Will Possess:
  • Exceptional customer service skills with empathy, compassion, and motivation to help clients.
  • Enthusiasm to support and educate clients.
  • Independent self-starter with excellent communication and time management skills
  • Computer proficiency required; ability to leverage technology to identify, research and solve customer issues.
  • Ability to be proactive. Triage what needs to be done.
  • A positive can-do attitude! In alignment with our core values
  • Ability to multitask, set priorities and manage time effectively.
  • Must have poise and patience when dealing with customers.
  • Strong phone and verbal communication skills along with active listening skills; ability to comfortably resolve issues over the telephone.
  • Attention to detail and data accuracy.
  • Ability to meet and/or exceed weekly targets or metrics.
  • Proactive with a commitment to excellence in your work
  • Flexibility and openness as the role and responsibilities may change and or evolve as we grow.
  • Previous experience managing multiple schedules.
  • At least 1 year of previous experience in a fast-paced customer service role
  • Bilingual in English and Spanish, or other languages desired

Nice to have:
  • 3+ years working in a homecare agency, hospital or non-profit organization

Why work at FreedomCare?
We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.
This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!
At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, citizenship or immigration status, status as an individual with a disability, or other applicable legally protected characteristics.
#INDHV

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