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Remote Technical Account Manager Associate Jobs in Indiana

Account Executive

Indianapolis, IN · Remote

$180K - $271K/yr

... development, direct technical sales, and account administration. This is a remote position ... Experience with CRM products such as Salesforce is an asset * Excellent communication skills, and ...

This is a remote role, but eligible candidates must reside in one of the following states: IN, MI ... In this role, you won't just manage projects or respond to client needs; you'll help guide account ...

Revenue & Accounts Receivable Manager Job Type: Full-time Location: Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal role in ensuring the financial ...

Revenue & Accounts Receivable Manager Job Type: Full-time Location: Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal role in ensuring the financial ...

Account Executive RTM Business Group Remote in CA, FL, TX, PA, GA, OH, IN, SC, MA Full-time 51-200 ... Grow, develop and manage a 7 figure book of business * Research target market and identify leads ...

Job Summary As a Key Account Manager, your role will involve direct contact with our multi-store ... Job Location This is remote opportunity covering Eastern Ohio to Chicago, IL. Job Responsibilities

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Remote Technical Account Manager Associate information

What is the difference between Remote Technical Account Manager Associate vs Remote Technical Support Specialist?

AspectRemote Technical Account Manager AssociateRemote Technical Support Specialist
Required CredentialsTechnical certifications, customer management experienceTechnical certifications, troubleshooting skills
Work EnvironmentClient-facing, account management focusHelpdesk, troubleshooting, support
Employer & Industry UsageTech companies, SaaS providersIT support, hardware/software vendors
Search & Comparison IntentCustomer relationship, account managementTechnical troubleshooting, support issues

The Remote Technical Account Manager Associate primarily focuses on managing client relationships and ensuring customer success, while the Remote Technical Support Specialist concentrates on troubleshooting technical issues. Both roles require technical certifications and are common in tech and SaaS industries, but their core responsibilities differ—one emphasizes account management, the other technical support.

How does a Remote Technical Account Manager Associate typically collaborate with internal teams to resolve client issues?

As a Remote Technical Account Manager Associate, you'll regularly coordinate with product, engineering, and support teams to address client concerns and technical challenges. Effective communication is key, as you will often act as a liaison between the client and various internal stakeholders, ensuring that customer needs are clearly understood and prioritized. You'll also participate in virtual meetings, document technical requirements, and track issue resolution progress, making proactive updates to both clients and internal partners. This collaborative approach helps deliver timely solutions and builds strong client relationships.

What are the key skills and qualifications needed to thrive as a Remote Technical Account Manager Associate, and why are they important?

To thrive as a Remote Technical Account Manager Associate, you need a strong understanding of technical concepts, troubleshooting skills, and a relevant degree or experience in IT or a related field. Familiarity with CRM systems, ticketing platforms, and cloud technologies, as well as certifications like CompTIA or ITIL, are often required. Excellent communication, problem-solving, and customer relationship management skills help you stand out in this client-facing, remote role. These skills are crucial for delivering effective technical support, fostering client satisfaction, and ensuring seamless collaboration across distributed teams.

What is a Remote Technical Account Manager Associate?

A Remote Technical Account Manager Associate is an entry-level professional who supports clients by managing their technical needs and ensuring they receive optimal service from a company’s products or platforms—all while working remotely. They serve as a liaison between customers and engineering or support teams, help troubleshoot issues, and assist with onboarding and ongoing technical guidance. Their goal is to build strong relationships with clients, resolve technical problems efficiently, and help clients maximize the value of the company’s services.
What are the most commonly searched types of Remote Technical Account Manager jobs in Indiana? The most popular types of Remote Technical Account Manager jobs in Indiana are:
What cities in Indiana are hiring for Remote Technical Account Manager Associate jobs? Cities in Indiana with the most Remote Technical Account Manager Associate job openings:
Account Manager (Travel, Hospitality & Gaming) - Remote - USA

Account Manager (Travel, Hospitality & Gaming) - Remote - USA

FullStack Labs

Indianapolis, IN • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago


Job description

About FullStack
FullStack is one of the fastest-growing software consultancy companies in the Americas. We deliver transformational digital solutions to top global companies and Silicon Valley startups. As an employee-first company, we focus on hiring the most talented software designers and developers by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.
We're most proud of:
  • Offering life-changing career opportunities to talented software professionals across the Americas.
  • Building highly-skilled software development teams for hundreds of the world's greatest companies.
  • Having delivered hundreds of successful custom software solutions, which have positively impacted the lives and careers of millions of users.
  • Our 4.2-star rating on GlassDoor.
  • Our client Net Promoter Score of 68, twice the industry average.

The Position
What We Are Looking For
What We Offer
  • Competitive Salary.
  • Paid Time Off (vacation, sick leave, parental leave, and holidays).
  • 100% remote work.
  • The ability to work with leading startups and Fortune 500 companies.
  • Health, dental, and vision insurance.
  • 401(k) w/ 4% match.
  • Ample opportunity for career advancement.
  • Continuing education opportunities.

FullStack is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Learn more about our Applicants Privacy Notice .

FullStack Labs logo

About FullStack Labs

Sourced by ZipRecruiter

FullStack Labs is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, Stanford University, and the State of California, build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and developers in the western hemisphere, by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Sacramento, CA, US

Year founded

2013

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