ZipRecruiter

Log In

2

Remote Technical Account Manager Associate Jobs in Indiana

Rentokil

Technical Account Manager, US Pest

Indianapolis, IN · On-site +1

$85K - $111K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reduce risk and infestation for your customers (nationally) and all Technical Account Manager (TAM ... Associate Certified Entomologist (A.C.E) or Board Certified Entomologist (B.C.E) preferred (or ...

LyondellBasell

Jr. Account Manager

Walkerton, IN · Remote

$36K - $49K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a remote role and candidates can be located anywhere in the US. There will be travel US ... Bachelor's degree required, Scientific, Technical or Business field is preferred * Minimum of 2 ...

Lucky415

Account Manager

Indianapolis, IN · Remote

Remote position requires a dedicated and quiet office space, high speed internet connection and phone. Some travel may be required. Qualified Account Managers should email a cover letter and Resume.

Veolia Environnement SA

Account Manager

Elkhart, IN · On-site +1

$85K - $105K/yr

A successful Account Manager demonstrates excellence in technical competency, customer service, account retention, commercial aptitude, business development, and leadership. Key Characteristics ...

Sbdinc

Account Manager, Engineered Products

Indianapolis, IN · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Account Manager - Engineered Products - Midwest Region Remote/Field based - 50-75% Regional Travel ... Apply your experience sellingengineered or technical productsto support customer applications and ...

EverDriven

Account Manager, Indianapolis

Indianapolis, IN · Remote

$60K - $70K/yr

This is a remote role, but this account manager will service the Indianapolis territory and must live within that area. This role requires regular, pre-planned travel to support customers and Service ...

EverDriven

Account Manager, Indianapolis

Indianapolis, IN · On-site +1

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This is a remote role, but this account manager will service the Indianapolis territory and must live within that area. This role requires regular, pre-planned travel to support customers and Service ...

InComm Payments

We own over 400 global technical patents and a network that includes over 525,000 points of retail ... About This Opportunity The Account Manager I is responsible for supporting several areas of the ...

Dexter

Account Manager - Northwest Aftermarket

Elkhart, IN · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Provides technical support to clients * Continually works on enhancing sales and profit margins for ... years of remote sales (territory management) experience highly preferred * Experience in trailer ...

next page

Showing results 1-20

All JobsTechnical Account Associate JobsRemote Technical Account Manager Associate JobsRemote Technical Account Manager Associate Jobs in Indiana

Remote Technical Account Manager Associate information

What is a remote technical account manager associate?

A Remote Technical Account Manager Associate is an entry-level professional who supports clients by managing their technical needs and ensuring they receive optimal service from a company’s products or platforms—all while working remotely. They serve as a liaison between customers and engineering or support teams, help troubleshoot issues, and assist with onboarding and ongoing technical guidance. Their goal is to build strong relationships with clients, resolve technical problems efficiently, and help clients maximize the value of the company’s services.

How does a remote technical account manager associate typically collaborate with internal teams to resolve client issues?

As a Remote Technical Account Manager Associate, you'll regularly coordinate with product, engineering, and support teams to address client concerns and technical challenges. Effective communication is key, as you will often act as a liaison between the client and various internal stakeholders, ensuring that customer needs are clearly understood and prioritized. You'll also participate in virtual meetings, document technical requirements, and track issue resolution progress, making proactive updates to both clients and internal partners. This collaborative approach helps deliver timely solutions and builds strong client relationships.

What are the key skills and qualifications needed to thrive as a remote technical account manager associate, and why are they important?

To thrive as a Remote Technical Account Manager Associate, you need a strong understanding of technical concepts, troubleshooting skills, and a relevant degree or experience in IT or a related field. Familiarity with CRM systems, ticketing platforms, and cloud technologies, as well as certifications like CompTIA or ITIL, are often required. Excellent communication, problem-solving, and customer relationship management skills help you stand out in this client-facing, remote role. These skills are crucial for delivering effective technical support, fostering client satisfaction, and ensuring seamless collaboration across distributed teams.

What is the difference between Remote Technical Account Manager Associate vs Remote Technical Support Specialist?

AspectRemote Technical Account Manager AssociateRemote Technical Support Specialist
Required CredentialsTechnical certifications, customer management experienceTechnical certifications, troubleshooting skills
Work EnvironmentClient-facing, account management focusHelpdesk, troubleshooting, support
Employer & Industry UsageTech companies, SaaS providersIT support, hardware/software vendors
Search & Comparison IntentCustomer relationship, account managementTechnical troubleshooting, support issues

The Remote Technical Account Manager Associate primarily focuses on managing client relationships and ensuring customer success, while the Remote Technical Support Specialist concentrates on troubleshooting technical issues. Both roles require technical certifications and are common in tech and SaaS industries, but their core responsibilities differ—one emphasizes account management, the other technical support.

What are the most commonly searched types of Remote Technical Account Manager jobs in Indiana?

The most popular types of Remote Technical Account Manager jobs in Indiana are:

What cities in Indiana are hiring for Remote Technical Account Manager Associate jobs?

Cities in Indiana with the most Remote Technical Account Manager Associate job openings:

Remote Technical Account Manager Associate jobs near you

Technical Account Manager, US Pest

Rentokil

Indianapolis, IN • On-site, Remote

$85K - $111K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Rentokil rating

7.0

Company rating: 7.0 out of 10

Based on 120 frontline employees who took The Breakroom Quiz

16th of 35 rated pest control companies

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
For more information about our benefits, see below!
We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
Overview
The role will focus on technical account management for Rentokil's portfolio of top tier customers. You will act as a bridge between the customer and local Rentokil branches providing technical support and solutions to both stakeholders. You will be responsible for supporting Infestation Management, Service Excellence and PestConnect nationally, for both your assigned accounts and all National Accounts.
Duties & Responsibilities
  • Proactively monitors service performance against KPIs, problem solves with operational leaders and National Accounts to ensure performance thresholds are met.
  • Drives technical improvement to protocols and service delivery processes to improve customer retention and operational efficiency.
  • Support your assigned customers nationally with required data (trackers)
  • Reduce risk and infestation for your customers (nationally) and all Technical Account Manager (TAM) accounts
  • Attend customer review meetings, producing and delivering management information to keep your customer informed and engaged on pest control, namely the trends, risks and recommendations across their portfolio
  • Reduce infestation (and therefore non-productive visits) for your local Rentokil branches
  • Conduct monthly QA quota and supporting audit excellence
  • Coordination with TSM (Technical Service Managers) and operations teams to ensure proper awareness or conditions, methods of deescalation, and training of team members.
  • Support our Digital Development Manager with PestConnect issues if required
  • Support your SAE's with the upselling innovation to our premium retail customers
  • Travel up to 60% to various field and customer locations

Candidate Requirements
Education
  • Bachelor's degree in biological science or entomology or related sciences is preferred, but not required.
  • Associate Certified Entomologist (A.C.E) or Board Certified Entomologist (B.C.E) preferred (or ability to obtain within 6 months of entering the role).

Experience
  • A minimum of 5 years of related structural pest management experience is required.

Skills & Competencies
  • PCQI (Preventive Controls Qualified Individual) Preferred
  • CP-FS (Certified Professional - Food Safety) Preferred
  • Strong project management skills
  • Strong change management skills
  • Building relationships, both internally and externally
  • Written and verbal communication skills, including delivery of formal presentations
  • Strong analytical and problem-solving skills

Compensation
While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).
Pay Range
Yearly: $85,600.00 - $111,200.00
Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
  • Multiple avenues to grow your career
  • Training and development programs available
  • Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness
  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

Savings and Retirement
  • 401(k) retirement plan with company-matching contributions

Work-Life Balance
  • Vacation days & sick days
  • Company-paid holidays & floating holidays
  • A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?
This company is a Drug Free workplace.
Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.
California residents click here to review your privacy rights.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.
The following applies where applicable by law: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Employees in this position perform work within customer's residences, property, and places of business often unsupervised and with access to vulnerable populations. They may have access to company and customer's records including personal identifiable information, financial records, make financial quotes and commitments on behalf of the company, use, handle, and have access to regulated chemicals that could cause harm to humans or the environment if used inappropriately. They work closely with other colleagues, vendors and/or customers and must be able to resolve conflicts and disputes in a non-violent and non-disruptive manner. They may drive a company vehicle as a primary duty and must safely operate a vehicle on the public streets, and receive company equipment to perform work.

What Rentokil employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Rentokil logo

About Rentokil

Sourced by ZipRecruiter

Rentokil is the most recognised commercial pest control brand in the world, offering a greater global reach than any other. We provide innovative services and solutions in over 80 countries across 1,800 local branches, employing over 19,000 qualified pest control specialists Our mission is to protect people and enhance lives by providing pest control services that ensure public health and protect the environment through energy efficient and sustainable solutions. We offer a complete range of services for commercial and residential properties, including common pests such as rodents, flies, stored product insects, biting insects and birds to other kinds of wildlife. Driven by customer-centric innovation, our pest control solutions incorporate both preventative and responsive strategies to enhance protection for your business sector through a consistent, continuous pest management programme.

Industry

Environmental quality programs administration

Company size

10,000+ Employees

Headquarters location

Reading, PA, US

Social media

FacebookTwitter

View All Rentokil Jobs

Apply