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Remote Technical Account Manager Associate Jobs in Indiana

Principal, Account Manager

Indianapolis, IN · On-site +1

$140K - $180K/yr

Principal, Account Manager The Role: Entegris is seeking aPrincipleOEM Account Manager / Program ... Demonstrated consultative selling and pipeline development within complex technical environments ...

Abgeschlossene kaufmannische oder technische Ausbildung bzw. Studium, idealerweise mit Bezug zu ... Wir freuen uns auf Sie! #LI-RG1 #LI-REMOTE At TTI, we are committed to being an equal opportunity ...

The work model for the role is : #LI-Remote in the United States. This role is contributing to the ... Experienced in consultative technical sales with 12+ month sales cycle. * Attention to detail, self ...

As a Sales Account Manager, you will manage a diverse portfolio of client accounts, identify new ... Foster regular and open communication channels with departments such as marketing, technical ...

Technical Solutions Architect

IN · On-site +1

$105K - $150K/yr

... management, sales and marketing teams to develop and implement specific industry and account ... US-GA-Georgia (Remote Employees) Remote work employees may be required to be present at the closest ...

This is a remote role based in Germany, reporting to the Senior Director, Technical Success ... account management, or similar customer-facing roles * 3+ years in a leadership position with a ...

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Remote Technical Account Manager Associate information

What is the difference between Remote Technical Account Manager Associate vs Remote Technical Support Specialist?

AspectRemote Technical Account Manager AssociateRemote Technical Support Specialist
Required CredentialsTechnical certifications, customer management experienceTechnical certifications, troubleshooting skills
Work EnvironmentClient-facing, account management focusHelpdesk, troubleshooting, support
Employer & Industry UsageTech companies, SaaS providersIT support, hardware/software vendors
Search & Comparison IntentCustomer relationship, account managementTechnical troubleshooting, support issues

The Remote Technical Account Manager Associate primarily focuses on managing client relationships and ensuring customer success, while the Remote Technical Support Specialist concentrates on troubleshooting technical issues. Both roles require technical certifications and are common in tech and SaaS industries, but their core responsibilities differ—one emphasizes account management, the other technical support.

How does a Remote Technical Account Manager Associate typically collaborate with internal teams to resolve client issues?

As a Remote Technical Account Manager Associate, you'll regularly coordinate with product, engineering, and support teams to address client concerns and technical challenges. Effective communication is key, as you will often act as a liaison between the client and various internal stakeholders, ensuring that customer needs are clearly understood and prioritized. You'll also participate in virtual meetings, document technical requirements, and track issue resolution progress, making proactive updates to both clients and internal partners. This collaborative approach helps deliver timely solutions and builds strong client relationships.

What are the key skills and qualifications needed to thrive as a Remote Technical Account Manager Associate, and why are they important?

To thrive as a Remote Technical Account Manager Associate, you need a strong understanding of technical concepts, troubleshooting skills, and a relevant degree or experience in IT or a related field. Familiarity with CRM systems, ticketing platforms, and cloud technologies, as well as certifications like CompTIA or ITIL, are often required. Excellent communication, problem-solving, and customer relationship management skills help you stand out in this client-facing, remote role. These skills are crucial for delivering effective technical support, fostering client satisfaction, and ensuring seamless collaboration across distributed teams.

What is a Remote Technical Account Manager Associate?

A Remote Technical Account Manager Associate is an entry-level professional who supports clients by managing their technical needs and ensuring they receive optimal service from a company’s products or platforms—all while working remotely. They serve as a liaison between customers and engineering or support teams, help troubleshoot issues, and assist with onboarding and ongoing technical guidance. Their goal is to build strong relationships with clients, resolve technical problems efficiently, and help clients maximize the value of the company’s services.
What are the most commonly searched types of Remote Technical Account Manager jobs in Indiana? The most popular types of Remote Technical Account Manager jobs in Indiana are:
What cities in Indiana are hiring for Remote Technical Account Manager Associate jobs? Cities in Indiana with the most Remote Technical Account Manager Associate job openings:

Channel Sales Manager, Cloudhealth

Arrow Electronics, Inc.

Gary, IN • Remote

$166K - $210K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago


Arrow Electronics rating

7.4

Company rating: 7.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz


Job description

Position:Channel Sales Manager, Cloudhealth
Job Description:

Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technological manufacturers and their channel partners. We help businesses grow faster, operate efficiently and transform in a dynamic market.

CloudHealth is the leading FinOps automation platform for cloud cost optimization on Amazon Web Services (AWS), Microsoft Azure, and Google Cloud blending discount instruments to lower spend without adding risk. Customers save money without manual work, and we keep expanding coverage across new services. Inside the company, people highlight two things: leadership that shares information openly, and a culture where teammates trust each other and protect work/life balance. Joining means solving complex cloud problems for our customers while working in an environment built on trust and transparency.

Role Overview

CloudHealth is looking for an experienced Channel Sales Manager to help us drive incremental growth expanding our existing partners base and accelerating a successful partner recruitment in North America. In this position, you will lead a talented field sales team focused on developing and recruiting partners particularly targeting MSPs (Managed Services Providers) and CSP (Cloud Services providers), as well as Value Add Resellers and System Integrators. You will report to the Head of Sales North America and work closely with marketing, product, technical account management, presales engineering resources, as well as with local/regional and global leadership to align with the global go-to-market strategy and priorities and deliver expected revenue and operating income growth.

What You'll Be Doing

  • Develop and execute effective sales strategies to drive revenue growth and meet or exceed targets
  • Recruit, onboard, and mentor a high-performing sales team while fostering a collaborative, supportive, and winning culture
  • Inspire and motivate your direct reports through coaching, hands on support, and ongoing feedback
  • Actively participate in opportunity management, leveraging effective MEDDPICC sales methodology, and helping representatives navigate complex opportunities
  • Build and maintain strong relationships with prospects and active partners
  • Collaborate cross-functionally with marketing, customer success, product, presales engineering, technical account management, and operations to improve sales efficiency and accelerate growth
  • Continuously refine the sales process to increase effectiveness, shorten cycles, and support scalable growth
  • Stay informed on industry trends, FinOps best practices, and emerging technologies to guide team development.
  • Track and analyze sales performance, pipeline health, and key performance indicators, taking corrective action when needed
  • Ensure all clients’ details and related pipeline and sales cycle related information is timely and properly documented and managed in CRM (Salesforce)
  • Ensure proper sales quotas distribution and compensation plan communication to your direct reports
  • Create and foster a collaborative working environment to enable creativity and success within your team, with your peers and your direct manager

What We Are Looking For

  • Proven Enterprise software  / SaaS / Cloud channel sales leader with a track record of successful quota attainment and revenue growth
  • Ideally, solid experience in FinOps, Software asset Management, Software lifecycle management
  • Experience leading teams focused on AWS, Azure and Google Cloud with strong understanding of their partner ecosystem
  • A “hands on deals” leadership mindset rather than management only — someone who leads by example, inspires others, and elevates the team
  • Requires familiarity with Salesforce.com and the ability to work effectively within the platform 
  • Skilled in recruiting, training, and developing sales talent, able to coach on methodology, process, and deal execution
  • Strong communicator who can use analogies, stories, and relatable examples to inspire confidence and connection
  • Outgoing, confident, and a positive culture driver who contributes to a fun, high-performance environment
  • Self-aware, coachable, and open to feedback with a growth mindset
  • Solid industry acumen with the ability to engage credibly with technical buyers
  • Skilled at building and leveraging a professional network to create opportunities and partnerships
  • Comfortable working in a fast-moving transformative environment with a bias toward action and accountability

Work Arrangement

Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.

What's In It For You

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package. 

  • Medical, Dental, Vision Insurance 
  • 401k, With Matching Contributions 
  • Short-Term/Long-Term Disability Insurance 
  • Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options 
  • Paid Time Off (including sick, holiday, vacation, etc.) 
  • Tuition Reimbursement 
  • Growth Opportunities 
  • And more! 
Annual Hiring Range/Hourly Rate:
$166,700.00 - $210,104.22

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. 


Location:US-MA-Massachusetts (Remote Employees)


 

Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.
Time Type:Full time
Job Category:SalesEEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)


All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.


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