This role in summary Whirlpool is currently seeking qualified candidates for Tech-Line Virtual Appliance Technician (Remote), Master Technician . This will be a remote role. This role is responsible ...
This role in summary Whirlpool is currently seeking qualified candidates for Tech-Line Virtual Appliance Technician (Remote), Master Technician . This will be a remote role. This role is responsible ...
This role in summary Whirlpool is currently seeking qualified candidates for Tech-Line Virtual Appliance Technician (Remote), Master Technician . This will be a remote role. This role is responsible ...
This role in summary Whirlpool is currently seeking qualified candidates for Tech-Line Virtual Appliance Technician (Remote), Master Technician . This will be a remote role. This role is responsible ...
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Remote Tech information
See Montgomery, AL salary details
$27.31 - $27.99
3% of jobs
$27.99 - $28.66
9% of jobs
$28.66 - $29.33
10% of jobs
$29.50 is the 25th percentile. Wages below this are outliers.
$29.33 - $30.01
10% of jobs
$30.01 - $30.68
10% of jobs
$30.68 - $31.35
6% of jobs
The median wage is $31.42 / hr.
$31.35 - $32.03
10% of jobs
$32.03 - $32.70
10% of jobs
$33.07 is the 75th percentile. Wages above this are outliers.
$32.70 - $33.37
10% of jobs
$33.37 - $34.05
10% of jobs
$34.05 - $34.72
10% of jobs
$27
$31
$34
How much do remote tech jobs pay per hour?
What is a Remote Tech?
A Remote Tech job involves providing technical support, troubleshooting, or IT services from a remote location rather than on-site. Responsibilities may include diagnosing hardware or software issues, assisting customers or employees with technical problems, and maintaining systems remotely. These roles often require strong communication skills, problem-solving abilities, and knowledge of relevant technologies. Remote Tech jobs can be found in various industries, including IT support, cybersecurity, cloud computing, and software development.
What are the key skills and qualifications needed to thrive as a Remote Tech?
To excel as a Remote Tech, you need a solid understanding of technical troubleshooting, IT support, and networking fundamentals, often supported by a relevant degree or certifications such as CompTIA A+, Network+, or similar. Familiarity with remote desktop tools, ticketing systems, and collaboration platforms like Slack or Microsoft Teams is commonly required. Strong communication, time management, and self-motivation are crucial soft skills in this position. These skills ensure effective technical support, productive remote collaboration, and reliable service delivery in distributed work environments.
What are some common challenges faced by Remote Tech professionals, and how can they be addressed?
Remote Tech professionals often navigate challenges such as troubleshooting issues without physical access to devices, managing multiple support requests, and ensuring clear communication across time zones. Adopting robust remote access tools, maintaining detailed documentation, and setting clear expectations with users can help overcome these hurdles. Successful Remote Techs also proactively stay updated on evolving technologies and collaborate regularly with their teams through virtual meetings to maintain alignment and support quality. Emphasizing organization and ongoing skill development can make these challenges much more manageable. This dynamic environment offers valuable experience for those interested in advancing toward more specialized IT roles.
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What are the most commonly searched types of Tech jobs in Montgomery, AL?
The most popular types of Tech jobs in Montgomery, AL are:
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For Remote Tech jobs in Montgomery, AL, the most frequently searched job titles are:
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Cities near Montgomery, AL with the most Remote Tech job openings:

Tech-Line Virtual Appliance Technician (Remote), Master Technician
Montgomery, AL • On-site, Remote
Full-time
PTO
Re-posted 5 days ago
Whirlpool rating
7.5
Based on 168 frontline employees who took The Breakroom Quiz
Job description
External Description: Requisition ID: 68466
ABOUT WHIRLPOOL CORPORATION
Whirlpool Corporation (NYSE: WHR) is a leading kitchen and laundry appliance company, in constant pursuit of improving life at home and inspiring generations with our brands. The company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2023, the company reported approximately $19 billion in annual sales, 59,000 employees, and 55 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com.
This role in summary
Whirlpool is currently seeking qualified candidates for Tech-Line Virtual Appliance Technician (Remote), Master Technician. This will be a remote role.
This role is responsible for providing a differentiated service experience where technical support is provided in the installation, diagnosis, and repair of Whirlpool's family of brands of major appliances. Work is completed through multi-channel interactions including voice, chat, email, and video calls while achieving all quality and interaction objectives. The Senior Specialist, Technician is also responsible for cross-functional communication and collaboration to create the desired customer experience.
Your responsibilities will include
- Support Consumer Service Analytics as analyst enabling deployment of the Consumer Care Strategy with significant direction from Sr Analyst and Consumer Services Leadership
- Typing 35 wpm
- Provide detailed information on new or emerging issues to Quality and Engineering teams
- Provide technical support using multi-channel interactions in the installation, diagnosis, and repair of Whirlpool's family of brands of major appliances
- Identify and communicate business and content gaps for continuous improvement efforts
- Work for extended periods of time at a desk
- Converse using a headset. A headset will be provided to you.
- Learn through direct instruction and self-study
- Handle company confidential information
- Work a non-traditional work schedule within the hours of operation (8 a.m. - 8 p.m. EST)
- You can work this job remotely from anywhere in the US
- Provide an in-home office environment that is ergonomic, comfortable, and in its own space separate from the living space
- Provide office equipment other than the PC (desk, chair, lighting)
- Provide a quiet environment during work hours with no distractions
- Cable or DSL internet service must be available in your area with a 12 mpbs download and 2 mbps upload. Satellite service is not acceptable. WI-FI is not acceptable. A wired ethernet cable connection is required
Minimum requirements
- High School Diploma or GED
- 3+ years of appliance repair experience
- 2+ years of experience in electrical and mechanical operation to major appliance diagnostics and repairs
Preferred skills and experiences
- Trade School or Associate Degree in Mechanical, Electrical, or Automotive Engineering
- Excellent communication (oral and written) and organizational skills
- A basic understanding of how to leverage numerous and different technologies
- Customer Service Experience and/or Call Center Operations
- Knowledge of continuous improvement and/or lean principles
RSRWH
What we offer
Generous benefits package , Whirlpool employee discount, fitness & educational reimbursement programs, kitchenettes, and more! Saint Joseph/Benton Harbor locations: Beautiful, recently renovated office space, free coffee, biking/walking trails, and access to The Eddy - Early Childhood Center (depending upon availability - additional costs required).
Additional information
Whirlpool's Ways of Working
Our goal is to provide an environment that helps you bring your best to Whirlpool every day. We offer flexibility and industry-leading time-off benefits that will help you balance what's important at work and at home, including:
- Always On Flexibility- You will have the autonomy to manage personal, family, and outside-of-work commitments as needed.
- Two-Week Work from Anywhere- Minimum of one-week increments for a total of two weeks per year.
- Sabbatical- Four weeks paid leave after every five years of service.
Connect with us and learn more about Whirlpool Corporation
See what it's like to work at Whirlpool by visiting Whirlpool Careers . Additional information about the company can be found on Facebook , Twitter , LinkedIn , Instagram and YouTube .
At Whirlpool Corporation, we value and celebrate diversity. Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.
Job Number: 68466
Community / Marketing Title: Tech-Line Virtual Appliance Technician (Remote), Master Technician
Location_formattedLocationLong: Montgomery, Alabama US
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