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Remote Tech Support Jobs in Worcester, MA (NOW HIRING)

thg

Senior Information Security Engineer (REMOTE)

Worcester, MA · On-site +1

$106K - $144K/yr

This role ensures that these critical security technologies remain highly available, strategically ... Ensure SIEM availability, performance, and scalability to support enterprise security monitoring ...

thg

Senior Information Security Engineer (REMOTE)

Worcester, MA · On-site +1

$106K - $144K/yr

This role ensures that these critical security technologies remain highly available, strategically ... Ensure SIEM availability, performance, and scalability to support enterprise security monitoring ...

Talkiatry

Remote Therapist - Massachusetts

Worcester, MA · Remote

$70K - $90K/yr

Minimal administrative burden in a fully remote environment * Clear expectations around caseload ... Licensing support with upfront coverage of costs * Technology package provided Our history ...

Allego

Junior Support Engineer

Waltham, MA · On-site +1

$55K - $65K/yr

... and technology stack. You will also work closely with Product Managers, Developers, Dev Ops and ... Ability to work independently as part of a team that is largely remote * Bachelor's Degree ...

thg

Senior Data Protection Engineer (REMOTE)

Worcester, MA · Remote

$114K - $156K/yr

... remote capacity. POSITION SUMMARY: In this role, you will provide subject matter expertise on ... and technologies. * Provide recommendations to mitigate risk and support business objectives.

thg

Senior Data Protection Engineer (REMOTE)

Worcester, MA · Remote

$114K - $156K/yr

... remote capacity. POSITION SUMMARY: In this role, you will provide subject matter expertise on ... and technologies. * Provide recommendations to mitigate risk and support business objectives.

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Showing results 21-40

All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Worcester, MA

Remote Tech Support information

See Worcester, MA salary details

$26.9K

$43.4K

$65.9K

How much do remote tech support jobs pay per year?

As of Aug 10, 2026, the average yearly pay for remote tech support in Worcester, MA is $43,386.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $46,900.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

Can I work remotely in remote tech support?

Remote tech support jobs are commonly available and often allow employees to work from home or other remote locations. These roles typically require strong communication skills, technical knowledge, and familiarity with remote collaboration tools. Many companies offer flexible schedules for remote tech support positions, making them accessible to a wide range of candidates.
More about Remote Tech Support jobs
What job categories do people searching Remote Tech Support jobs in Worcester, MA look for? The top searched job categories for Remote Tech Support jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Remote Tech Support jobs? Cities near Worcester, MA with the most Remote Tech Support job openings:
Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in Worcester, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,386 per year, or $20.9 per hour.

Massachusetts (remote) - School psychologist

Presence

Sudbury, MA • Remote

Full-time

Re-posted 11 hours ago

Job description

What youll do

  • Provide student counseling and psychoeducational evaluations

  • Participate in IEP meetings

  • Complete comprehensive case reports and educational eligibility determinations

  • Exercise strong communication and relationship-building skills to collaborate with onsite school personnel and build rapport with students

About you

  • 1 or more valid state licenses or equivalent school psychologist certification

  • Active DOE licensure

  • 1 year of experience providing evaluations/counseling in a school setting (excluding the internship/practicum year)

  • Experience participating in IEP meetings, acting as case manager, and completing comprehensive case reports and educational eligibility determinations

  • Reliable Wi-Fi/Internet access

  • Owns a reliable personal computer

  • Working knowledge of technology, such as headphones and personal computers

  • Nationally Certified School Psychologist (NCSP) credential preferred but not required

About Presence

As a trusted partner and advocate for clinicians since 2009, we offer our large community of remote providers access to an award-winning platform, assessment and therapy materials, continuing education, and networking opportunities to help them succeed. Through ongoing, clinically-led career resources and support, were meeting the needs and creating career options for clinicians todaywherever they are.

Lets talk perks and benefits

  • Flexible, remote scheduling

  • No-cost continuing education courses and clinical workshops tailored to your professional development

  • Access to the award-winning Presence platform, featuring curated session materials from top publishers like Highlights, SPARK Innovations and more

  • An extensive virtual library of peer-reviewed studies and online assessments, including online versions of the Woodcock-Johnson IV and Wechsler Intelligence Scale for Children, Fifth Edition

  • Designated clinical guidance

  • Cross-licensing support

Just so you know

  • All your information will be kept confidential according to Equal Employment Opportunity guidelines

  • Our clinicians can choose to work as little as 5 hours per week or work up to 40: All availability will be considered within typical school-based hours

  • $48- $51 perhour for direct therapy/ counseling services

  • Evaluations will be compensated on a component billing model that is separate from the hourly rate