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Remote Tech Support Jobs in Union, KY (NOW HIRING)

Remote Customer Service Agent

Cincinnati, OH ยท Remote

$14.75 - $20/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ... are not supported). * Wired high-speed internet connection required. * USB headset required.

Technology Transactions Counsel

Cincinnati, OH ยท On-site +1

$350K - $410K/hr

This person will initially focus on data-licensing agreements, inbound technology transactions ... support a high-performing, remote-first workforce. micro1 is an equal opportunity employer. All ...

Online Educator (Remote)

Cincinnati, OH ยท On-site +1

$18 - $20/hr

Part-Time Literacy Tutor (Remote) At Hoot Reading, we're on a mission to change children's lives ... tech platform that supports individualized assessment and instruction for each student, working ...

Online Educator (Remote)

Cincinnati, OH ยท Remote

$18 - $20/hr

Part-Time Literacy Tutor (Remote) At Hoot Reading, were on a mission to change childrens lives ... tech platform that supports individualized assessment and instruction for each student, working ...

Civil Engineer (Remote)

Cincinnati, OH ยท Remote

$81K - $115K/yr

Optimize It Data-driven performance improvements More than 85% of our work comes from repeat ... This position may also support our topographic surveying, 3D laser scanning, and ground penetrating ...

Showing results 21-40

Remote Tech Support information

See Union, KY salary details

$24.7K

$39.8K

$60.4K

How much do remote tech support jobs pay per year?

As of Sep 8, 2026, the average yearly pay for remote tech support in Union, KY is $39,819.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,300.00 and $43,000.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What cities near Union, KY are hiring for Remote Tech Support jobs?

Cities near Union, KY with the most Remote Tech Support job openings:

Infographic showing various Remote Tech Support job openings in Union, KY as of June 2026, with employment types broken down into 79% Full Time, 8% Part Time, 6% Temporary, and 7% Contract. Highlights an 42% Physical, 2% Hybrid, and 56% Remote job distribution, with an average salary of $39,819 per year, or $19.1 per hour.

Remote Client Care Coordinator

Cincinnati, OH โ€ข On-site, Remote

Globe Life American Income Division
Insurance Servicesย โ€ขย 11 - 50 employees

$17.25 - $22.50/hr

Full-time

Re-posted yesterday


Key responsibilities

  • Support clients through virtual consultations, answer questions, and provide ongoing assistance.

  • Educate clients on available benefit options and assist with applications and required documentation.

  • Maintain organized digital records, schedule virtual appointments, and resolve client concerns with professionalism.


Job description

Remote Client Care Coordinator
100% Remote (U.S. Residents Only) | Work From Home | Full Training Provided
Help Families. Build Relationships. Grow Your Career.
Are you passionate about helping people and delivering exceptional customer service? Do you enjoy building relationships, solving problems, and making a meaningful difference in the lives of others?
AO is seeking motivated, service-oriented professionals to join our growing team as Remote Client Care Coordinators. In this role, you'll support clients through virtual consultations, answer questions, provide ongoing assistance, and help individuals and families better understand their benefit options-all while working from the comfort of your home.
Whether you're an experienced customer service professional or looking for a rewarding new career, we'll provide the training, mentorship, and support you need to succeed.
About AO
AO is committed to helping working families access valuable supplemental benefits and financial protection programs. Since transitioning to a fully remote model, we've built a collaborative, people-first culture where flexibility, professional development, and outstanding client service are at the center of everything we do.
We believe great careers are built through integrity, mentorship, continuous learning, and genuine care for the people we serve.
What You'll Do
As a Remote Client Care Coordinator, you'll serve as a trusted resource for clients throughout their experience.
Key Responsibilities
  • Meet with clients through Zoom, phone, email, and other virtual platforms
  • Educate clients on available benefit options and answer questions clearly and professionally
  • Provide exceptional customer service before, during, and after enrollment
  • Assist clients with applications and required documentation
  • Schedule and manage virtual appointments
  • Maintain organized digital records and follow-up communications
  • Resolve client concerns with professionalism, empathy, and attention to detail
  • Build long-term relationships through consistent communication and outstanding service
  • Collaborate with teammates to deliver an exceptional client experience
  • Participate in ongoing training, mentorship, and leadership development
What We Offer
๐ŸŒŽ 100% Remote Work
Work from anywhere in the United States while enjoying the flexibility of a fully remote career.
๐Ÿ“š Comprehensive Training & Mentorship
No insurance experience is required. We provide structured onboarding, ongoing coaching, and continuous leadership support.
๐Ÿ’ฐ Weekly Pay + Performance Bonuses
Receive competitive weekly compensation with opportunities for additional performance-based incentives.
๐Ÿš€ Career Advancement
We promote from within and offer clear pathways into leadership and management positions.
โ™ฅ Medical Reimbursement Program
Eligible representatives may participate after meeting program requirements.
Recognition & Incentive Programs
Top performers may qualify for:
  • Company-sponsored incentive trips
  • Leadership conferences
  • Professional development events
  • Performance recognition programs
๐Ÿ’ป Industry-Leading Technology
Work with modern digital tools that help streamline communication, scheduling, and client management.
Qualifications
Successful candidates typically possess:
  • Excellent verbal and written communication skills
  • Strong customer service and relationship-building abilities
  • Positive attitude and professional demeanor
  • Strong problem-solving and critical-thinking skills
  • Ability to work independently and manage priorities effectively
  • High level of integrity, accountability, and professionalism
  • Coachable mindset with a desire to continuously learn and grow
Helpful Experience (Not Required)
Candidates from many backgrounds thrive in this role, including:
  • Customer Service
  • Retail
  • Hospitality
  • Sales
  • Healthcare
  • Call Center Operations
  • Client Relations
  • Account Management

We welcome motivated individuals from all industries and provide the training needed for long-term success.
Requirements
Applicants must:
  • Be at least 18 years of age
  • Be legally authorized to work in the United States
  • Have access to a computer or laptop
  • Maintain a reliable high-speed internet connection
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace for virtual appointments
Why Build Your Career with AO?
โ€ข 100% Remote Work Environment
โ€ข Flexible Schedule
โ€ข Weekly Performance-Based Compensation
โ€ข Comprehensive Training & Mentorship
โ€ข Leadership Development Opportunities
โ€ข Medical Reimbursement Program
โ€ข Supportive, Growth-Oriented Team Culture
โ€ข Meaningful Work Helping Families Protect Their FutureApply Today
If you're looking for a rewarding remote career where your communication skills, professionalism, and commitment to helping others can make a lasting impact, we'd love to hear from you.
Apply today and begin building a career with flexibility, purpose, and unlimited professional growth.Serve with compassion. Grow with confidence. Build your future with AO.