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Remote Tech Support Jobs in Union, KY (NOW HIRING)

Nityo Infotech

IT Support Specialist

Florence, KY · On-site +1

Remote (Florence, KY). Should be willing to travel to client location as needed. Duration: Fulltime IT Application Support Specialist will be responsible for investigating and troubleshooting ...

theITSC

Be Seen First

Sales Representative (Remote)

Cincinnati, OH · Remote

$40K - $60K/yr (+ commission)

Sell high-value enterprise IT support to Fortune 1000 companies, remotely, with uncapped commissions and direct exposure to senior leadership. theITSupportCenter is growing, and we're hiring remote ...

Pomeroy

Senior Solution Architect

Hebron, KY · On-site +1

Remote - Continental United States Travel: Up to 25% (client and internal meetings) About Pomeroy ... Onsite IT Support * Depot Services * Network Operations Center (NOC) * Security Operations Center ...

MeridianLight

Remote Insurance Agent

Cincinnati, OH · Remote

$60K - $120K/yr

Remote Insurance Agent - Pre-Set Client Appointments MeridianLight is seeking motivated sales ... Ongoing mentorship and sales support * CRM and technology tools * Access to multiple insurance ...

MeridianLight

Remote Insurance Agent

Cincinnati, OH · Remote

$60K - $120K/yr

Remote Insurance Agent - Pre-Set Client Appointments MeridianLight is seeking motivated sales ... Ongoing mentorship and sales support * CRM and technology tools * Access to multiple insurance ...

MeridianLight

Remote Insurance Agent

Cincinnati, OH · Remote

$60K - $120K/yr

Remote Insurance Agent - Pre-Set Client Appointments MeridianLight is seeking motivated sales ... Ongoing mentorship and sales support * CRM and technology tools * Access to multiple insurance ...

AO Globe Life

Remote Client Benefits Advisor

Cincinnati, OH · On-site +1

$90K - $119K/yr

You will work from home, meet with clients virtually, and receive support from a team committed to ... Comfortable working with technology * Self-motivated and dependable * Able to collaborate in a ...

New

Tetra Tech

Senior Project Manager

Cincinnati, OH · On-site +1

... for remote work. Position Summary This position will support a variety of contracts, including ... Manage Tetra Tech staff and project teams as part of successful project implementation. Prepare ...

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All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Union, KY

Remote Tech Support information

See Union, KY salary details

$24.7K

$39.8K

$60.4K

How much do remote tech support jobs pay per year?

As of Sep 8, 2026, the average yearly pay for remote tech support in Union, KY is $39,819.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,300.00 and $43,000.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

More about Remote Tech Support jobs

What cities near Union, KY are hiring for Remote Tech Support jobs?

Cities near Union, KY with the most Remote Tech Support job openings:

Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in Union, KY as of June 2026, with employment types broken down into 79% Full Time, 8% Part Time, 6% Temporary, and 7% Contract. Highlights an 42% Physical, 2% Hybrid, and 56% Remote job distribution, with an average salary of $39,819 per year, or $19.1 per hour.

IT Support Specialist

Florence, KY • On-site, Remote

Nityo Infotech
IT Services • 10K+ employees
Learn more about Nityo Infotechexternal

Full-time

Re-posted 6 days ago

Job description

Company Description
Job Description
Hiring!! IT Application Support Specialist
Below is the detailed job descriptionIf interested & want to discuss more about the role, please reach me on 732-203-7434/amrutha.duddula AT nityo.com
Job Title: IT Application Support Specialist
Location: Remote (Florence, KY). Should be willing to travel to client location as needed.
Duration: Fulltime
Job Description:
IT Application Support Specialist will be responsible for investigating and troubleshooting application issues, feature requests and bug resolution. You will be working closely with the IT Support, Database and Application Development teams. You will be responsible for identifying bugs and opportunities for improvement in existing applications, and clearly communicating these to the appropriate Application Development team.
Responsibilities:
  • Provide first level technical support, maintenance and troubleshooting for hardware and software in a Microsoft Windows environment for our client platform (including web and mobile apps)
  • Provide input to design requirements associated with client platform future roadmap
  • Provide user guidance for client designated mobile/web applications as requested
  • Troubleshoot and resolve mobile device issues or problems with device hardware and software to the client Apps.
  • Perform functional testing and documentation to support the readiness of new solutions
  • Provide basic troubleshooting and problem resolution proficiencies in the following:
  • Mobile Device Hardware from multiple vendors such as Apple, Samsung, HTC, Motorola, etc.
  • Mobile Device Software Operating Systems from multiple vendors such as iOS & Android
  • Manage trouble tickets using the client designated corporate ticketing system (ServiceNow)
  • Provide input to design requirements associated with continued installation, integration, and testing of the smart phone information systems.
  • Support the customer in developing and maintaining all technical and procedural documentation pertaining to customer designated enterprise mobile device configurations, technical support, processes, and procedures.
  • Update & Create knowledge base and work instruction documentation
  • Escalate trouble tickets with the appropriate Tier 3 support (Developers or Infrastructure) when more advanced troubleshooting is required.

Qualifications:
  • Minimum of 1 to 3 years of application development support experience
  • Bachelor's Degree in computer science/information technology or related field or relative experience
  • Solid working knowledge of mobile OS platforms (iOS, Android)
  • Excellent verbal and written communication skills
  • Experience working in a team
  • Mobile Device Management and troubleshooting experience
  • Knowledge about the Application Development Lifecycle is a plus

Amrutha Duddula
Sr Talent Acquisition Specialist
Nityo Infotech Corporation
Phone: 732-203-7434
Email: amrutha.duddula AT nityo.com
www.nityo.com
www.linkedin.com/in/amruthad/
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.

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