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Remote Tech Support Jobs in Louisville, KY (NOW HIRING)

System One

IT Compliance Specialist

Graymoor-devondale, KY · Remote

$96K - $96K/yr

Remote Overview System One is seeking an IT Compliance Specialist for a long-term remote opportunity. The IT Compliance Specialist is a junior-level role primarily responsible for supporting the ...

MeridianLight

Remote Insurance Agent

Louisville, KY · Remote

$60K - $120K/yr

Remote Insurance Agent - Pre-Set Client Appointments MeridianLight is seeking motivated sales ... Ongoing mentorship and sales support * CRM and technology tools * Access to multiple insurance ...

MeridianLight

Remote Insurance Agent

Louisville, KY · Remote

$60K - $120K/yr

Remote Insurance Agent - Pre-Set Client Appointments MeridianLight is seeking motivated sales ... Ongoing mentorship and sales support * CRM and technology tools * Access to multiple insurance ...

MeridianLight

Remote Insurance Agent

Louisville, KY · Remote

$60K - $120K/yr

Remote Insurance Agent - Pre-Set Client Appointments MeridianLight is seeking motivated sales ... Ongoing mentorship and sales support * CRM and technology tools * Access to multiple insurance ...

Patientco

Technical Support Specialist

Louisville, KY · On-site +1

Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent ... Experience with ticketing systems (e.g., Salesforce Service Cloud, Zendesk) and remote support ...

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All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Louisville, KY

Remote Tech Support information

See Louisville, KY salary details

$24.7K

$39.8K

$60.4K

How much do remote tech support jobs pay per year?

As of Sep 8, 2026, the average yearly pay for remote tech support in Louisville, KY is $39,792.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,300.00 and $43,000.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

More about Remote Tech Support jobs

What are popular job titles related to Remote Tech Support jobs in Louisville, KY?

For Remote Tech Support jobs in Louisville, KY, the most frequently searched job titles are:

What job categories do people searching Remote Tech Support jobs in Louisville, KY look for?

The top searched job categories for Remote Tech Support jobs in Louisville, KY are:

What cities near Louisville, KY are hiring for Remote Tech Support jobs?

Cities near Louisville, KY with the most Remote Tech Support job openings:

Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in Louisville, KY as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,792 per year, or $19.1 per hour.

Veteran Career Opportunities - Operations, IT, Business & Skilled Trades

Thrive

Louisville, KY • On-site, Remote

$40K - $110K/yr

Full-time

Re-posted 3 days ago

Job description

GreySteel, in partnership with Thrive HR, is actively recruiting transitioning service members and veterans for multiple full-time career opportunities across our employer network.

We work directly with organizations that value the discipline, leadership, and technical expertise developed through military service. Candidates will be matched with roles aligned to their experience, career goals, and preferred location. Opportunities are available across a variety of industries and functional areas.

Potential Career Paths

We are hiring for roles in:

  • Operations & Leadership: Project Management, Logistics, Supply Chain, Operations Management

  • Information Technology: IT Support, Cybersecurity, Systems Engineering, Network Administration

  • Business Operations: Accounting, Marketing, Sales, Account Management, Administrative Support

  • Skilled Trades: Advanced Manufacturing, Maintenance, Construction, Security Operations

Location & Work Environment:

  • Multiple locations nationwide

  • Work environments may include on-site, hybrid, or remote, depending on the role

Key Responsibilities:

  • Lead or support operational and project-based initiatives

  • Apply technical or military-acquired skills in a civilian environment

  • Collaborate with cross-functional teams

  • Support organizational goals through leadership, execution, and problem-solving

Qualifications:

  • Active Duty (within 180 days of separation), National Guard, Reserve, or Veteran

  • Demonstrated leadership, technical, or operational experience

  • Strong work ethic and adaptability in civilian work environments

  • Relevant certifications or clearances are a plus (not required)

Compensation

  • Salary ranges from $40k–$110k/year depending on role, location and experience

  • Opportunities include competitive benefits and career growth potential

Our Process:

Qualified candidates will be reviewed and matched with opportunities across our partner network. Those whose backgrounds align with current openings may be contacted directly by a recruiter. Qualified candidates will be reviewed within 2 weeks and matched to relevant opportunities. Those not immediately matched will remain in consideration for future openings.

About GreySteel & Thrive HR:

GreySteel supports veterans transitioning into civilian careers. In partnership with Thrive HR, we connect high-performing military talent with organizations seeking proven leadership and technical expertise.

Privacy & Confidentiality:

All applications are handled discreetly. Candidate information is shared only with potential employers when there is a clear alignment and mutual interest.

Apply:

Submit your resume to be considered for current and future opportunities within our network.

Thrive HR is committed to equal employment opportunity. While preference may be given to veterans and transitioning service members, all qualified candidates are welcome to apply.