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Remote Tech Support Jobs in Middlesboro, KY (NOW HIRING)

Staff Accountant

Pineville, KY · On-site +1

$39 - $44/hr

... technology company seeking an experienced Staff Accountant to join our team in a fully remote ... Communicate effectively with internal stakeholdes and support ongoing client and business needs in ...

Staff Accountant

Pineville, KY · Remote

$39 - $44/hr

... technology company seeking an experienced Staff Accountant to join our team in a fully remote ... Communicate effectively with internal stakeholdes and support ongoing client and business needs in ...

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Showing results 1-20

Remote Tech Support information

See Middlesboro, KY salary details

$22.3K

$35.9K

$54.6K

How much do remote tech support jobs pay per year?

As of Sep 8, 2026, the average yearly pay for remote tech support in Middlesboro, KY is $35,939.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,000.00 and $38,800.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What cities near Middlesboro, KY are hiring for Remote Tech Support jobs?

Cities near Middlesboro, KY with the most Remote Tech Support job openings:

Infographic showing various Remote Tech Support job openings in Middlesboro, KY as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,939 per year, or $17.3 per hour.

Licensed Mental Health Counselor - Remote Telehealth Services

Rose Hill, VA • Remote

Full-time

Medical, Retirement, PTO

Posted 21 days ago


Job description

Position Overview

We are actively seeking a passionate and fully licensed Mental Health Counselor to become a vital member of our remote counseling team at Gotham Enterprises Ltd. This role is dedicated to supporting the mental health and well-being of individuals in our community through comprehensive telehealth services. You will play an essential part in assisting clients to navigate their mental health challenges, offering personalized care that prioritizes their unique needs.

About the Organization

Gotham Enterprises Ltd, based in Rose Hill, Virginia, is committed to providing high-quality mental health services. Our organization is at the forefront of remote therapeutic solutions, creating a safe and accessible environment for clients. We uphold the highest standards in mental health care, focusing on client-centered approaches and the promotion of emotional wellness. Our clinical team consists of experienced professionals dedicated to improving the lives of those we serve.

Work Environment

This position is fully remote, allowing you to work from the comfort of your chosen environment while still being an integral part of our dedicated team. Our work facility utilizes advanced telehealth technology, ensuring seamless communication with clients and fellow team members. We prioritize flexibility and work-life balance, offering regular business hours while accommodating occasional evening availability during peak periods.

Key Responsibilities
  • Conduct comprehensive intake assessments via telehealth platforms to evaluate clients’ mental health statuses, employing tools like standardized screening measures and interviews to determine appropriate treatment plans.
  • Provide individualized short-term counseling sessions and crisis intervention services tailored to address a spectrum of mental health concerns, including anxiety, depression, and trauma-related disorders.
  • Facilitate group therapy sessions and workshops aimed at fostering collective healing and personal growth amongst clients, covering topics such as stress management, coping strategies, and emotional intelligence.
  • Collaborate effectively with community partners, including educational institutions and social organizations, to ensure holistic support for clients, enhancing their access to resources and comprehensive mental health care.
  • Engage in proactive outreach initiatives, such as mental health awareness campaigns and wellness workshops, to destigmatize mental health issues and promote community well-being.
  • Maintain meticulous and confidential client records, adhering to ethical guidelines and local, state, and federal regulations to ensure the integrity of client information.
Patient Population / Client Focus

Your primary focus will be on a diverse range of clients in need of mental health support, including adolescents, adults, and families. Understanding the unique challenges they face in their daily lives is crucial for providing effective care. As you engage with clients, your approach will center on inclusivity and cultural competence, ensuring that your services meet the broad spectrum of human experiences.

Qualifications
  • A valid and active license as a Licensed Marital and Family Therapist (LMFT), Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), or Doctor of Psychology (PsyD).
  • A Bachelor’s degree in Counseling, Psychology, Social Work, or a related field is required; a Master’s or doctoral degree is preferred.
  • A strong understanding of the unique mental health challenges faced by various populations, fostering the capacity to adapt your methods accordingly.
  • Exceptional communication and interpersonal skills to effectively engage clients and collaborate with other mental health professionals.
  • Knowledge of evidence-based therapeutic practices, and proficiency in utilizing brief therapy models that suit the virtual counseling environment.
Preferred Experience
  • Previous experience in a telehealth setting is highly desirable, as well as familiarity with telehealth platforms and remote client engagement techniques.
  • Experience working particularly with transitional age youth or college-aged individuals is a plus, allowing for a deeper understanding of their specific mental health needs.
Compensation and Benefits
  • We are proud to offer a competitive salary that ranges from USD 70,000 to 100,000 annually, commensurate with your experience and qualifications.
  • A comprehensive benefits package, which includes health insurance, a retirement plan, and generous paid time off to promote a healthy work-life balance.
  • Access to professional development initiatives and ongoing training opportunities to support your career growth and enhance your therapeutic practice.
  • Collaborative environment with a vibrant team of mental health professionals dedicated to fostering a supportive culture.
Career Growth Opportunities

At Gotham Enterprises Ltd, we believe in nurturing the potential of our employees. You will have numerous opportunities for professional growth, including mentorship programs, leadership training, and the possibility of specialized roles as our services expand. Contributing to the organization's mission also opens up avenues for advancements in theoretical research and publication in the mental health field.

Why Join Our Team

If you are committed to making a genuine difference in the lives of individuals experiencing mental health challenges, Gotham Enterprises Ltd is the place for you. Not only will you have the chance to work remotely in a flexible environment, but you will also join a compassionate team dedicated to innovative mental health care. By becoming part of our organization, you will play a crucial role in transforming lives and supporting the well-being of our community.

Application Information

If you are ready to take the next step in your career and wish to contribute to the mental wellness of others, please submit your resume and a cover letter outlining your relevant experience and passion for mental health counseling. Join Gotham Enterprises Ltd today and be part of a transformative journey in the field of mental health!