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Remote Tech Support Jobs in Middlesboro, KY (NOW HIRING)

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Remote Tech Support information

See Middlesboro, KY salary details

$22.3K

$35.9K

$54.6K

How much do remote tech support jobs pay per year?

As of Sep 9, 2026, the average yearly pay for remote tech support in Middlesboro, KY is $35,939.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,000.00 and $38,800.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What cities near Middlesboro, KY are hiring for Remote Tech Support jobs?

Cities near Middlesboro, KY with the most Remote Tech Support job openings:

Infographic showing various Remote Tech Support job openings in Middlesboro, KY as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,939 per year, or $17.3 per hour.

Full-Time Telehealth Mental Health Counselor

Rose Hill, VA • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


Job description

Position Overview

Gotham Enterprises Ltd is in search of a dedicated Full-Time Telehealth Mental Health Counselor to join our team of skilled mental health professionals. This role is pivotal as you will provide remote therapy services, using telehealth technology to cater to the needs of our diverse patient base, primarily focusing on mental health conditions such as anxiety, depression, personality disorders, and trauma-related issues.

About the Organization

Located in the serene and welcoming Rose Hill, Virginia, Gotham Enterprises Ltd operates as a premier outpatient psychiatric practice. Our team is dedicated to fostering a supportive and inclusive environment where mental health is prioritized. We leverage state-of-the-art technology and evidence-based practices to ensure that our patients receive the highest level of care possible.

Work Environment

The positions offered are fully remote, embracing the flexibility and convenience of telehealth services. Our employees enjoy a collaborative virtual workspace where they can interact and consult with fellow clinicians in real-time. Regular team meetings and professional development sessions ensure that our therapists are continuously growing and learning within a culture of mutual support.

Key Responsibilities
  • Conduct thorough and comprehensive mental health assessments to determine patients' psychological needs and devise appropriate treatment plans that align with their diagnoses.
  • Utilize various therapeutic modalities, including cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and psychodynamic therapy, to deliver individualized therapy sessions tailored to each patient's unique situation.
  • Facilitate both individual and group therapy sessions, as well as workshops, aimed at enhancing coping skills and promoting emotional resilience among patients.
  • Collaborate closely with psychiatrists and interdisciplinary teams to develop a holistic approach to patient care, ensuring that treatment strategies are cohesive and effective.
  • Respond to mental health crises and emergencies by employing timely interventions and providing necessary support during high-stress situations.
  • Provide education and resources to patients and their families regarding mental health conditions, treatment options, and available community support services.
  • Ensure compliant and accurate documentation of patient records, strictly adhering to legal and ethical guidelines regarding confidentiality and handling sensitive information.
  • Engage in continuous professional development by attending workshops, webinars, and team discussions, and staying informed on the latest research and best practices in mental health therapy.
Patient Population / Client Focus

As a Telehealth Mental Health Counselor, you will work with a diverse clientele across various demographics. Our patient population encompasses individuals grappling with a range of mental health disorders, and you will play a critical role in guiding them through their treatment journeys, fostering a sense of hope and empowerment.

Qualifications
  • Hold a Master’s or Doctoral degree in fields such as Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology from an accredited institution.
  • Possess a current and valid license as a Licensed Mental Health Counselor (LMFT, LPC, or LCSW) in the state of Virginia.
  • Demonstrate proficiency in conducting detailed mental health assessments and developing effective treatment strategies.
  • Exhibit strong skills in crisis intervention and possess an ability to thrive in high-pressure environments.
  • Showcase excellent verbal and written communication skills, critical for establishing rapport with patients and colleagues.
  • Display familiarity with electronic health records (EHR) systems, essential for maintaining accurate patient documentation.
Preferred Experience
  • At least two years of post-licensure experience preferred, enhancing your expertise in various therapeutic techniques.
  • Experience in team-based settings, demonstrating a capacity to contribute to collaborative care models effectively.
  • In-depth understanding of trauma-informed care principles and evidence-based treatment approaches relevant to diverse mental health disorders.
Compensation and Benefits

The role offers an attractive salary range of USD 75,000 to 100,000 per year, commensurate with experience and qualifications. Additionally, we provide a robust benefits package that includes:

  • Comprehensive healthcare benefits to ensure your well-being, including medical, dental, and vision coverage.
  • A retirement savings plan with employer contributions to assist in preparing for your future.
  • Generous paid time off (PTO) and holiday pay to help you maintain a healthy work-life balance.
  • Professional liability insurance coverage for peace of mind in your practice.
  • Continuous education opportunities and support for further professional growth and development.
Career Growth Opportunities

At Gotham Enterprises Ltd, we are committed to the professional development of our staff. As a part of our organization, you will have numerous opportunities for advancement, whether through leadership roles or specialized therapy training, empowering you to take the next steps in your career.

Why Join Our Team

By becoming a part of our team, you are choosing to make a meaningful difference in the lives of individuals struggling with mental health issues. We value collaboration, innovation, and continued learning, making our workplace not only productive but also supportive and fulfilling. Join us in our mission to enhance mental health care in the community.

Application Information

If you are prepared to contribute your skills and passion for mental health counseling, we invite you to submit your resume for consideration. Together, we can make a significant impact on the well-being of our patients.