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Remote Tech Support Jobs in Minneapolis, MN (NOW HIRING)

Resmed

Customer Support Associate II

Bloomington, MN · Remote

$17.50 - $24/hr

Remote Work Shift: 11am - 8pm EST ****This position is a remote position AND requires home health ... About you: * Tech savvy working with computers, internet browsers, and software applications.

micro1 AI

Senior Counsel - Remote

Minneapolis, MN · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... a collaborative, technology-driven environment. Scope of Work * Conduct comprehensive legal ...

micro1 AI

Senior Counsel - Remote

Saint Paul, MN · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... a collaborative, technology-driven environment. Scope of Work * Conduct comprehensive legal ...

Huntington

Tech Lead (Java/React/GCP)

Minnetonka, MN · On-site +1

... support critical banking operations. As a Tech Lead, you will guide a team of developers ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Tech Lead (Java/React/GCP)

Minnetonka, MN · On-site +1

Ability to balance both development and support roles * Experience in working on projects that ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

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Showing results 21-40

All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Minneapolis, MN

Remote Tech Support information

See Minneapolis, MN salary details

$28.2K

$45.4K

$68.9K

How much do remote tech support jobs pay per year?

As of Aug 14, 2026, the average yearly pay for remote tech support in Minneapolis, MN is $45,385.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $49,100.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

Can I work remotely in remote tech support?

Remote tech support jobs are commonly available and often allow employees to work from home or other remote locations. These roles typically require strong communication skills, technical knowledge, and familiarity with remote collaboration tools. Many companies offer flexible schedules for remote tech support positions, making them accessible to a wide range of candidates.
More about Remote Tech Support jobs

What are the most commonly searched types of Tech Support jobs in Minneapolis, MN?

The most popular types of Tech Support jobs in Minneapolis, MN are:

What are popular job titles related to Remote Tech Support jobs in Minneapolis, MN?

For Remote Tech Support jobs in Minneapolis, MN, the most frequently searched job titles are:

What job categories do people searching Remote Tech Support jobs in Minneapolis, MN look for?

The top searched job categories for Remote Tech Support jobs in Minneapolis, MN are:

What cities near Minneapolis, MN are hiring for Remote Tech Support jobs?

Cities near Minneapolis, MN with the most Remote Tech Support job openings:

Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in Minneapolis, MN as of August 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $45,385 per year, or $21.8 per hour.

Systems Support Analyst

Invictus Capital Partners

Bloomington, MN • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Verus Mortgage Capital is seeking a flexible, motivated Systems Support Analyst who enjoys new challenges and thrives in a fast-paced development environment.  As we expand our technology capabilities, we are seeking an associate to take on the primary role of ensuring access and stability for our suite of internal and external business applications. This role offers an opportunity to grow and expand your abilities to adopt increasing responsibilities and increase your impact on the company. 
As an Systems Support Analyst, you will provide troubleshooting and escalation of issues.
Success in this role will require the candidate to be able to listen to business needs, promptly prioritize and respond to requests, and collaborate to deliver solutions. Associates must be able to effectively work in both remote and in-office environments. Candidates must possess the interpersonal skills to facilitate a cohesive work relationship with both internal and external partners at various levels.  The ability to work and thrive both independently and collaboratively within an entrepreneurial small-team environment is a must.
  • Provide application configuration and support for internal system users. 
  • Troubleshoot issues and communicate with users and support team through resolution.
  • Monitor application health and performance. Proactively escalate issues and potential issues to minimize disruption to users. 
  • Work within different Databases for each supported application.
  • Prioritize and balance tasks across multiple applications.
  • Create knowledge base documentation for End User Support.
  • Participate in the documentation of business requirements, communication of issues and potential solutions to software vendors, in coordination with Product Owners.
  • Interact effectively with both technical and non-technical users.
  • Bachelor's Degree or 5 + years of relevant experience.  
  • High school diploma or equivalent required.  
  • 2 - 4 years of experience supporting Mortgage Origination and Acquisition systems OR 2 - 4 years of experience in the Mortgage Industry.
  • 1 - 2 years of experience in multiple areas of information technology required including computer programming, or management information systems.
  • Experience with ITIL and best practices.
  • Ability to work collaboratively in a team environment and to manage multiple time-sensitive responsibilities and requests with minimal supervision. 
  • Excellent written and verbal communication skills. Must be able to collaborate with all users across the Enterprise and render clearly written, accurate instructions. 
  • Complex problem-solving capabilities. Robust critical and analytical thinking skills with strong attention to detail. Ability to exercise independent judgment in interpreting issues and identifying solutions.
  • Proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint), Adobe
  • Intermediate to advanced experience with using Microsoft Excel formulas, functions and pivot tables and VLOOKUP's. SharePoint experience a plus.
Preferred:
  • Knowledge of or experience with ticket-tracking collaboration software (such as ServiceNow, Jira or similar).
  • Understanding mortgage banking and securitization practices and/or data is a strong plus.
  • Ability to understand systems and become a subject matter expert of applications.
  • Experience with relational databases (e.g. SQL Server, including use of T-SQL) , including writing ad-hoc queries and building out custom reporting in SQL.  Proven proficiency and comfort with coding in various languages (e.g. most commonly: SQL, and VBA.  Knowledge of other programming languages is a plus.)

Key Competencies: 
  • Application Support & Troubleshooting: Provides technical support, resolves application issues, and ensures the stability and performance of mortgage origination and acquisition systems. 
  • Technical & Systems Expertise: Demonstrates strong understanding of mortgage technology platforms, databases, SQL, and business applications to support users and system functionality. 
  • Analytical Problem Solving: Diagnoses complex technical issues, identifies root causes, and develops effective solutions that minimize business disruption. 
  • Stakeholder Communication & Customer Support: Delivers responsive professional support while effectively communicating with both technical and non-technical users across the organization. 
  • Organization & Prioritization: Successfully manages multiple applications, support requests, and competing priorities in a fast-paced environment. 
  • Continuous Improvement & Documentation: Develops knowledge base documentation, supports business requirements, and identifies opportunities to improve application performance and user experience. 

How This Role Demonstrates Our Values: 
  • Integrity: Delivers reliable application support while maintaining data accuracy, system integrity, and adherence to established IT and business processes. 
  • Collaboration: Works closely with Product Owners, business users, IT teams, vendors, and external partners to resolve issues and deliver effective technology solutions.
  • Excellence: Provides high-quality technical support, maintains application stability, and contributes to efficient mortgage operations. 
  • Critical Curiosity: Continuously expands technical expertise, investigates system issues, and identifies opportunities to improve applications, processes, and user experience.
  • Competitive compensation package, including base salary and performance-based bonus opportunities
  • 401(k) plan with 100% company match up to 4%
  • Comprehensive health coverage: medical, dental, vision, HSA, and FSA options
  • Generous paid time off: 20 days PTO, company holidays, and sick time
  • Paid parental leave
  • Company-paid life insurance and disability coverage
  • Employee Assistance Program (EAP): mental health, financial, and wellness support
  • Professional development: tuition reimbursement and growth opportunities
  • Commuter and transit benefits

Successful applicants will exemplify strong ethics, integrity, respect for others, accountability for decisions and actions, and good citizenship.
Maintaining a reliable, uninterrupted high speed internet connection is a requirement of hybrid or remote positions.
All job duties and responsibilities must be performed within the guidelines of the Verus Residential Mortgage Employee Handbook and established company policies and procedures. It is the responsibility of each employee to maintain confidentiality of the company, its clients and to follow applicable laws and regulations in the performance of duties.
Verus Mortgage Capital is an equal opportunity employer. All qualified applicants are welcomed to apply and will receive consideration for employment without unlawful discrimination because of a person's race, religious creed, color, national origin, citizenship status, ancestry, marital status, sex, age, or sexual orientation, or because of a person's disability or medical condition.

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