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Remote Tech Support Jobs in Lebanon, PA (NOW HIRING)

Tait

Senior Security Engineer

Lititz, PA · Remote

$106K - $145K/yr

Partner with IT infrastructure and operations teams to harden systems, reduce attack surface ... VPNs, remote access platforms, and high-risk vulnerabilities. * Support ransomware resilience ...

WebstaurantStore

Data Scientist - Marketing

Lititz, PA · On-site +1

This role can be remote in some US states (See below for remote work requirements) or based in one ... cannot support the technologies used to perform day-to-day tasks. * Access to a home router and ...

Talkiatry

Psychiatrist

Lancaster, PA · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Licensing support with upfront coverage of costs * Technology package provided What we're looking ...

WebstaurantStore

Data Scientist 3

Lititz, PA · On-site +1

$130K - $150K/yr

This role can be remote in some US states (See below for remote work requirements) or based in one ... cannot support the technologies used to perform day-to-day tasks. * Access to a home router and ...

WebstaurantStore

Data Scientist - Pricing

Lititz, PA · On-site +1

This role can be remote in some US states (See below for remote work requirements) or based in one ... cannot support the technologies used to perform day-to-day tasks. * Access to a home router and ...

WebstaurantStore

Sr Data Scientist

Lititz, PA · On-site +1

This role can be remote in some US states (See below for remote work requirements) or based in one ... cannot support the technologies used to perform day-to-day tasks. * Access to a home router and ...

TekWissen LLC

HR Process Imporvement Analyst

Hershey, PA · Remote

$25 - $29/hr

Remote Job Details: ROLE OVERVIEW: * The HR Process Efficiency Coordinator is responsible for ... Lead the implementation of new processes and technologies to optimize HR operations. * Monitoring ...

Penske

Payroll Accounting Project Manager

Reading, PA · On-site +1

... day remote Major Responsibilities Payroll Accounting & Financial Analysis * Support month-end ... Lead cross-functional initiatives involving Payroll, HR, Finance, IT, Benefits, Legal, and external ...

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Showing results 21-40

All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Lebanon, PA

Remote Tech Support information

See Lebanon, PA salary details

$26.5K

$42.7K

$64.9K

How much do remote tech support jobs pay per year?

As of Aug 19, 2026, the average yearly pay for remote tech support in Lebanon, PA is $42,728.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,900.00 and $46,200.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

More about Remote Tech Support jobs

What job categories do people searching Remote Tech Support jobs in Lebanon, PA look for?

The top searched job categories for Remote Tech Support jobs in Lebanon, PA are:

What cities near Lebanon, PA are hiring for Remote Tech Support jobs?

Cities near Lebanon, PA with the most Remote Tech Support job openings:

Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in Lebanon, PA as of August 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 100% Remote job distribution, with an average salary of $42,728 per year, or $20.5 per hour.

Senior Security Engineer

Tait

Lititz, PA • Remote

$106K - $145K/yr

Full-time

Re-posted 17 days ago

Job description

TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock ‘n’ roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT’s 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics
TAIT is looking for a hands-on Senior Security Engineer (SSE) to help mature and scale our developing Information Security program within TAIT’s Global Technology Services (“GTS”) team.
This role is ideal for someone who can operate across both strategy and execution—designing practical security controls, partnering closely with IT and operational teams, improving technical defenses, and reducing risk across corporate IT, cloud and SaaS platforms, endpoints, networks, identity systems, and manufacturing-adjacent environments.
 
The successful candidate will be a senior individual contributor who can build, improve, and operationalize security controls—not simply identify gaps. This person will work closely with the VP, Cybersecurity, Security Analysts, IT Infrastructure teams, and business stakeholders to strengthen TAIT’s resilience against both known and emerging threats in a complex, global environment.
Key Responsibilities:
 
Security Engineering
  • Design, implement, and improve security controls across identity, endpoint, network, cloud, SaaS, email, vulnerability management, and logging & data platforms.
  • Translate security strategy into practical technical roadmaps, standards, and implementation.
  • Partner with IT infrastructure and operations teams to harden systems, reduce attack surface, improve security posture, and shift security design to become a core component of infrastructure design.
  • Evaluate current security tooling and recommend improvements to coverage, configuration, monitoring, and integration.
  • Support secure architecture decisions for new systems, applications, infrastructure changes, and business initiatives.
Identity, Access, and Privilege Management
  • Strengthen identity security, including MFA, conditional access, SSO, privileged access, service accounts, and account lifecycle controls.
  • Help reduce excessive capabilities and improve least-privilege access across critical systems.
  • Partner with IT to improve privileged account management, administrative access, and remote access practices.
Endpoint, Vulnerability, and Threat Reduction
  • Improve endpoint security coverage, hardening, detection, and response capabilities.
  • Own or support vulnerability management processes, including scanning, prioritization, remediation tracking, and SLA reporting.
  • Work with IT teams to reduce exposure from unpatched systems, edge devices, VPNs, remote access platforms, and high-risk vulnerabilities.
  • Support ransomware resilience efforts, including backup validation, recovery planning, segmentation, and incident readiness. 
Detection, Logging, and Incident Readiness
  • Improve logging, alerting, and visibility across critical systems and data.
  • Work with internal analysts and external providers to improve detection quality and response processes.
  • Support incident response planning, tabletop exercises, and technical response procedures.
  • Assist with post-incident reviews and drive security improvements based on lessons learned.
Governance Support and Risk Reduction
  • Support development of technical security standards, baselines, and procedures.
  • Provide technical input for security risk assessments, vendor reviews, audits, cyber insurance requests, and business security questions.
  • Help prioritize security work based on business risk, operational impact, and practical feasibility.
  • Communicate security risks and recommendations clearly to both technical and non-technical audiences. 
Required Qualifications
  • 12+ years of experience in information security, security engineering, infrastructure security, or related technical roles.
  • Strong hands-on experience implementing and operating security controls in enterprise environments.
  • Practical knowledge of identity and access management, including MFA, SSO, conditional access, privileged access, and directory services.
  • Experience with endpoint security platforms, vulnerability management, patching processes, and security hardening.
  • Working knowledge of network security concepts, including firewalls, VPNs, segmentation, secure remote access, and network monitoring.
  • Experience supporting incident response, security investigations, or security operations.
  • Ability to work effectively with infrastructure, helpdesk, operations, engineering, and business teams.
  • Strong communication skills, including the ability to explain technical risk in business terms.
  • Ability to operate independently in a small security team and prioritize work based on risk.
TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.

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