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Remote Tech Support Jobs in Frederick, MD (NOW HIRING)

Corinth

Operations IT Specialist

Leesburg, VA · Remote

$103K - $116K/yr

Remote Employment Type: Full-Time, Exempt Salary Range: $103,000 - $116,000 Citizenship Requirement ... Experience supporting System Integration Testing (SIT) and System Acceptance Testing (SAT) in ...

CloseKnit MSO

Cybersecurity Officer (Remote)

Rockville, MD · On-site +1

$175K - $205K/yr

Chief Technology Officer Employment Type: Hybrid Remote About Closeknit Closeknit is a growing ... This role supports the development, implementation, and continuous improvement of the organization ...

Huntington

Enterprise Architect (IT)

Hagerstown, MD · On-site +1

$68.50 - $88.25/hr

Support architecture and AI governance through standards, principles, decision criteria, guardrails ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Enterprise Architect (IT)

Hagerstown, MD · On-site +1

$102K - $208K/yr

Support architecture and AI governance through standards, principles, decision criteria, guardrails ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Application Architect (IT)

Hagerstown, MD · On-site +1

$70K - $140K/yr

Lead architecture reviews and support key technical decisions. * Ensure solutions are scalable ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

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Showing results 41-60

All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Frederick, MD

Remote Tech Support information

See Frederick, MD salary details

$26.8K

$43.2K

$65.6K

How much do remote tech support jobs pay per year?

As of Sep 3, 2026, the average yearly pay for remote tech support in Frederick, MD is $43,231.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $46,700.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

More about Remote Tech Support jobs

What are popular job titles related to Remote Tech Support jobs in Frederick, MD?

For Remote Tech Support jobs in Frederick, MD, the most frequently searched job titles are:

What job categories do people searching Remote Tech Support jobs in Frederick, MD look for?

The top searched job categories for Remote Tech Support jobs in Frederick, MD are:

What cities near Frederick, MD are hiring for Remote Tech Support jobs?

Cities near Frederick, MD with the most Remote Tech Support job openings:

Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in Frederick, MD as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 31% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $43,231 per year, or $20.8 per hour.

Mid-level Software Engineer

Edgewater Federal Solutions, Inc.

Germantown, MD • On-site, Remote

$90K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Overview
Edgewater Federal Solutions is currently seeking a Mid-Level Software Engineer to provide support to the EHSS IT Support contract located in Germantown, Maryland. The talented, professional Software Engineer will join a proficient development team developing and enhancing web applications. This position is working in a remote environment. US citizeship required and must be able to obtain a Department of Energy Q clearance.
Responsibilities
Essential Duties & Responsibilities:
Responsibilities include, but are not limited to the following:
  • Refining requirements to translate them into functional specs.
  • Design, build and maintain efficient, reusable, secure, and reliable code.
  • Develop effective solutions for data mapping and data translation.
  • Ensure the best possible performance, quality, and responsiveness of applications.
  • Develop unit tests.
  • Participate in peer code review and code refactoring as part of development process.
  • Demonstrated ability to work independently and as part of a team.
  • Demonstrated ability to serve as the technical lead for a development project.
  • Demonstrated ability to produce technical and end user documentation.

Qualifications
Qualifications:
  • US Citizenship is REQUIRED.
  • Must have an active Top-Secret or Q clearance or be able to obtain.
  • BS degree in software/technical based field with at least 2 years of progressive software experience focused on data-oriented business applications, or a minimum of 5 years of progressive software development experience with no degree.
  • Solid understanding with the ASP.NET framework, MVC, C#, SQL Server, Oracle and design/architectural patterns.
  • Experience with Microservice Architecture.
  • Experience in Frontend frameworks like Angular or React or Aurelia.
  • Experience with HTML5/JavaScript/CSS/jQuery.
  • Experience with Bootstrap, Typescript, Node.js, NPM, RXJS.
  • Strong experience with C#, Visual Studio (2019 +), and MS toolsets.
  • Experience with Internet Information Services (IIS) 7.0 or higher.
  • Experience creating web services from scratch and writing Web APIs.
  • Experience with Git based source control.
  • Excellent organizational skills and attention to detail.
  • Excellent English-language oral and written communication skills and interpersonal skills.

Nice to have:
  • Experience with Agile methodology
  • Experience with DevOps disciplines and toolsets.
  • Experience with Test Automation Frameworks

Salary: $90,000.00 - $100,000.00
Additional benefits include:
  • Paid Time Off & Holiday Pay
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Disability, Life Insurance, and AD&D
  • Flexible Spending Accounts
  • Pre-Tax 401K and/or After-Tax Roth IRA (with employer matching contribution)
  • Tuition and Technical Training Reimbursement
  • Exercise Reimbursement
  • Computer Reimbursement
  • Employee Assistance Program

About Us:
Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies since 2018.
It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other status protected by applicable law. #LI-HH1

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