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Remote Support Jobs in Valley Stream, NY (NOW HIRING)

Client Support Specialist (Remote)

Manhattan, NY ยท Remote

$19.75 - $26.75/hr

Job Overview We are seeking a detail-oriented and customer-focused Client Support Specialist to join our growing remote team. In this role, you will assist clients by providing exceptional support ...

Customer Support Agent - Remote

Hoboken, NJ ยท Remote

$20.50 - $27.25/hr

We are seeking a motivated and customer-focused Customer Support Agent to provide professional assistance to clients in a remote environment. The ideal candidate is an excellent communicator who ...

Customer Support Agent - Remote

Hoboken, NJ ยท Remote

$30K - $70K/yr

We are seeking a motivated and customer-focused Customer Support Agent to provide professional assistance to clients in a remote environment. The ideal candidate is an excellent communicator who ...

Technical Support - Remote

New York, NY ยท Remote

$13 - $14/hr

Call Center Representative (Technical Support) Location: Remote Duration: 6 Months (Possibility of Extension) Anticipated Start Date: ASAP (Please note this is the target date and is subject to ...

Showing results 21-40

Remote Support information

See Valley Stream, NY salary details

$15

$27

$46

How much do remote support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote support in Valley Stream, NY is $27.25, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $29.66 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What are the most commonly searched types of Support jobs in Valley Stream, NY?

The most popular types of Support jobs in Valley Stream, NY are:

What are popular job titles related to Remote Support jobs in Valley Stream, NY?

For Remote Support jobs in Valley Stream, NY, the most frequently searched job titles are:

What job categories do people searching Remote Support jobs in Valley Stream, NY look for?

The top searched job categories for Remote Support jobs in Valley Stream, NY are:

What cities near Valley Stream, NY are hiring for Remote Support jobs?

Cities near Valley Stream, NY with the most Remote Support job openings:

Infographic showing various Remote Support job openings in Valley Stream, NY as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $56,679 per year, or $27.2 per hour.

Cyber Security Consultant (100% Remote)

Aston Carter

Manhattan, NY โ€ข On-site, Remote

$125/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

Hiring a remote Cyber Security Consultant!
Job Description
This role focuses on applying deep cybersecurity expertise to review, develop, and refine AI-generated security content and tools. You will evaluate AI-produced security findings, attack scenarios, and risk assessments for technical accuracy and practical relevance, while creating hands-on security exercises and technical documentation that help train and benchmark advanced AI models. The position blends offensive and defensive security concepts, vulnerability analysis, incident response, and secure coding in a fully remote, flexible, and project-driven environment.
Responsibilities
  • Review AI-produced cybersecurity materials, including security findings, attack scenarios, and risk evaluations, to ensure they are technically accurate, realistic, and practically useful.
  • Develop and complete hands-on security exercises, labs, and analytical challenges that support the training, validation, and benchmarking of AI models in cybersecurity contexts.
  • Create concise, high-quality technical documentation, security-focused content, and code samples that illustrate best practices, sound methodologies, and secure coding techniques.
  • Assess, compare, and provide structured feedback on model-generated responses to improve overall AI performance, accuracy, and output quality.
  • Interact with AI systems through testing and validation activities, following reviewer guidance to refine results, adjust workflows, and iterate on model behavior.
  • Apply cyber defense, cyber risk, and incident response knowledge to design and evaluate realistic security scenarios and solutions.
  • Use coding and scripting skills, particularly in Python, to build, modify, and troubleshoot code samples, exercises, and evaluation artifacts.
  • Follow established project guidelines, documentation standards, coding guidelines, and submission requirements while maintaining meticulous attention to detail.
  • Manage workload and priorities in a fast-paced, project-driven environment, consistently meeting productivity expectations and quality standards.
  • Work autonomously in a remote setting, effectively organizing tasks and delivering high-quality work with minimal supervision.
  • Leverage cloud-based collaboration tools and code repositories to share work, participate in reviews, and contribute to iterative improvements.
  • Incorporate feedback from multiple review cycles, refining content, code, and documentation to maintain accuracy, clarity, and consistency throughout the project.

Essential Skills
  • At least 5+ years of professional, hands-on experience in information security, cyber defense, offensive security, digital forensics, threat research, security operations, or closely related disciplines.
  • Recent individual contributor experience performing technical security work rather than serving exclusively in leadership or people-management roles.
  • Strong cybersecurity experience covering offensive and defensive security concepts, vulnerability analysis, incident response, and secure coding practices.
  • Working coding ability in Python, including writing, troubleshooting, and modifying code for security-related use cases.
  • Proficiency with software development and scripting, including the ability to modify existing applications and work within established code repositories.
  • Comfort with completing technical coding evaluations as part of the role.
  • Excellent written communication skills, with the ability to translate complex technical topics into clear, audience-appropriate explanations and documentation.
  • Strong attention to detail and the ability to interpret documented processes, apply feedback effectively, and maintain high quality through multiple rounds of review.
  • Solid technical aptitude, including familiarity with cloud-based collaboration tools, desktop software installation and configuration, browser management, file sharing, and common document conversion tasks.
  • Ability to dedicate approximately 30 to 40 hours per week over the course of a multi-month (approximately 12-week) project engagement.
  • Residence and work authorization within the United States.

Additional Skills & Qualifications
  • Experience gained within government, defense, or military environments in information security, cyber defense, offensive security, digital forensics, threat research, or security operations.
  • Hands-on experience with cyber defense and cyber risk assessment, including designing or evaluating realistic attack and defense scenarios.
  • Familiarity with artificial intelligence, large language models (LLMs), and their application to cybersecurity problems.
  • Experience providing remote support and collaborating effectively in distributed teams.
  • Knowledge of scripting for security automation, tooling, and coding purposes beyond Python.
  • Understanding and application of coding guidelines and secure development practices in security-focused projects.
  • Industry-recognized security credentials such as OSCP, GCFA, GREM, CRTO, CEH, or similar; while beneficial, demonstrated technical proficiency and practical experience are prioritized over formal certifications.
  • Ability to work effectively in a self-directed environment, managing priorities and delivering results with minimal supervision.

Work Environment
This role is 100% remote, offering the flexibility to work from your preferred location within the United States. The position is structured as a multi-month engagement of approximately 12 weeks, with an expected commitment of 30 to 40 hours per week and potential for extension. Working hours are flexible and self-directed, allowing you to organize your schedule around project deadlines and productivity expectations rather than fixed shifts. The environment is fast-paced and project-driven, with a strong emphasis on hands-on technical work in cybersecurity and secure coding, without production support, on-call duties, or shift work. You will use cloud-based collaboration tools, code repositories, and standard desktop software to perform your work, participate in reviews, and share deliverables in a fully virtual setting.
Job Type & Location
This is a Contract position based out of New York, NY.
Pay and Benefits
The pay range for this position is $125.00 - $125.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
โ€ข Medical, dental & vision
โ€ข Critical Illness, Accident, and Hospital
โ€ข 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
โ€ข Life Insurance (Voluntary Life & AD&D for the employee and dependents)
โ€ข Short and long-term disability
โ€ข Health Spending Account (HSA)
โ€ข Transportation benefits
โ€ข Employee Assistance Program
โ€ข Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Sep 7, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffingยฎ Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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About Aston Carter

Sourced by ZipRecruiter

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MA, US