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Remote Support Jobs in Rehoboth, MA (NOW HIRING)

Technical Support Specialist, L2

Boston, MA ยท Remote

$60K - $85K/yr

Fully remote role within the United States * Travel once a year for company offsite * Operates in a fast-paced, growth-oriented, PE-backed SaaS environment * Ability to manage multiple cases and ...

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Remote Support information

See Rehoboth, MA salary details

$14

$25

$44

How much do remote support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote support in Rehoboth, MA is $25.90, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $28.22 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What job categories do people searching Remote Support jobs in Rehoboth, MA look for?

The top searched job categories for Remote Support jobs in Rehoboth, MA are:

What cities near Rehoboth, MA are hiring for Remote Support jobs?

Cities near Rehoboth, MA with the most Remote Support job openings:

Infographic showing various Remote Support job openings in Rehoboth, MA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,880 per year, or $25.9 per hour.

Licensed Mental Health Counselor - Remote Position

Constant Support Psychotherapy Services

New Bedford, MA โ€ข Remote

Full-time

Medical, Retirement, PTO

Posted 3 days ago

New


Job description

Position Overview

Constant Support Psychotherapy Services is seeking dedicated and compassionate Licensed Mental Health Counselors to join our dynamic team in providing high-quality mental health services. This full-time remote position will empower you to collaborate with clients to develop personalized treatment plans, implement evidence-based interventions, and effectively support individuals, couples, and families in navigating their mental health challenges.

About the Organization

At Constant Support Psychotherapy Services, located in New Bedford, Massachusetts, we pride ourselves on delivering superior mental health care in an outpatient setting. Our focus encompasses a diverse range of mental health conditions, including depression, anxiety, bipolar disorder, and substance abuse. Our team is committed to fostering a culture of collaboration, compassion, and continued professional development, allowing every team member to thrive and make a meaningful impact in the community.

Work Environment

This position is conducted in a remote setting, tailored to facilitate flexible work arrangements for our therapists while ensuring accessibility for clients. You will work closely with other mental health professionals, including psychiatrists and psychologists, in a community health clinic atmosphere, all while prioritizing patient-centered care.

Key Responsibilities
  • Conduct thorough mental health assessments, utilizing clinical interviews and standardized tools to gather information and identify patient needs.
  • Create and implement individualized treatment plans based on comprehensive assessments and current best practices, addressing various mental health conditions.
  • Utilize evidence-based therapeutic modalities such as cognitive-behavioral therapy (CBT) and solution-focused therapy during individual and group sessions.
  • Host psychoeducational workshops and support groups that address common mental health issues, fostering a sense of connection among participants.
  • Provide crisis intervention as necessary, responding promptly to mental health emergencies to ensure patient safety and stabilization.
  • Educate patients and their families about mental health conditions, treatment procedures, and available community resources, enhancing their understanding and engagement.
  • Maintain meticulous documentation and progress notes in accordance with legal, ethical, and organizational standards to ensure continuity of care.
  • Engage actively in team meetings, case consultations, and ongoing professional development opportunities, contributing insight and fostering team cohesion.
  • Stay informed on the latest research and developments in mental health therapy to continually enhance your therapeutic practices.
Patient Population / Client Focus

You will work with a diverse client population, each facing unique mental health challenges. This role supports individuals, couples, and families, ensuring that the care provided is culturally competent and tailored to meet specific needs. By addressing issues like anxiety, depression, trauma, and addiction, you will play a vital role in enhancing the quality of life for our patients.

Qualifications
  • Valid Bachelor's degree in Psychology, Social Work, Marriage and Family Therapy, or related field from an accredited institution.
  • Active state licensure as a Licensed Mental Health Counselor (LMHC), Licensed Marriage and Family Therapist (LMFT), or Licensed Independent Clinical Social Worker (LICSW).
  • Demonstrated expertise in therapeutic modalities and mental health disorders.
  • Effective assessment skills, and a proven track record of developing successful treatment plans tailored to individual patient needs.
  • Strong communication skills, both verbal and written, with the ability to build rapport quickly and empathetically with clients.
  • Proficiency in electronic health record (EHR) systems for managing patient documentation efficiently.
  • Ability to collaborate effectively in multidisciplinary teams, contributing to a harmonious work environment and unified patient care.
Preferred Experience
  • Previous experience in a community health setting or outpatient clinical therapy.
  • Familiarity with varying therapeutic techniques and group therapy facilitation.
  • Commitment to continued education and professional growth in the mental health field.
Compensation and Benefits

The annual salary for this position ranges from USD 80,000 to 100,000, commensurate with experience and qualifications. We offer a comprehensive benefits package that includes healthcare coverage, a retirement savings plan with employer contributions, generous paid time off (PTO), professional liability insurance, and support for continuing education.

Career Growth Opportunities

At Constant Support Psychotherapy Services, we believe in empowering our therapists with opportunities for career advancement. You will have access to mentorship programs, additional training, and leadership opportunities designed to further enhance your skills and promote professional growth within the organization.

Why Join Our Team

If you are a passionate mental health professional eager to make a difference, Constant Support Psychotherapy Services is the place for you. Youโ€™ll join a collaborative and supportive team dedicated to improving the mental health and well-being of our community while enjoying the flexibility of a remote work environment.

Application Information

If you are ready to embark on a rewarding career journey, we invite you to submit your application. Please include your resume and a cover letter detailing your relevant experience and passion for mental health counseling. We look forward to welcoming you to our dedicated team!