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Remote Support Jobs in Pendleton, OR (NOW HIRING)

Help Desk Agent

Pendleton, OR · On-site +1

$20 - $29/hr

Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external ...

Help Desk Agent

Pendleton, OR · On-site +1

$20 - $29/hr

Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external ...

Help Desk Agent

Pendleton, OR · On-site +1

$20 - $29/hr

Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external ...

Help Desk Agent

Pendleton, OR · On-site +1

$20 - $29/hr

Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external ...

Help Desk Agent

Pendleton, OR · On-site +1

$20 - $29/hr

Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external ...

Meteorologist

Pendleton, OR · On-site +1

$40K/yr

... remote sensing of the atmosphere and/or instrumentation * 6 semester hours of physics, including at least one laboratory course. * 3 semester hours of ordinary differential equations. * 9 semester ...

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Remote Support information

See Pendleton, OR salary details

$14

$26

$45

How much do remote support jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for remote support in Pendleton, OR is $26.42, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $28.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What Are Remote Support Jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are some common challenges faced by professionals in a Remote Support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.
What are popular job titles related to Remote Support jobs in Pendleton, OR? For Remote Support jobs in Pendleton, OR, the most frequently searched job titles are:
What job categories do people searching Remote Support jobs in Pendleton, OR look for? The top searched job categories for Remote Support jobs in Pendleton, OR are:
What cities near Pendleton, OR are hiring for Remote Support jobs? Cities near Pendleton, OR with the most Remote Support job openings:
Infographic showing various Remote Support job openings in Pendleton, OR as of July 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 39% Physical, 4% Hybrid, and 57% Remote job distribution, with an average salary of $54,946 per year, or $26.4 per hour.
Mental Health Group Specialist

Mental Health Group Specialist

Charlie Health

Hermiston, OR • Remote

Full-time

Posted 3 days ago

New


Charlie Health rating

8.5

Company rating: 8.5 out of 10

Based on 12 frontline employees who took The Breakroom Quiz


Job description

Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.

About the Role

We are seeking dedicated Master’s-level professionals to join our Oregon Clinical Cohort . This is a full-time (W-2) , fully remote telehealth position designed for clinicians looking to become experts in high-impact group facilitation.

As a Mental Health Group Specialist, you will begin making a difference on day one, working alongside a highly skilled therapy team to deliver psychoeducation, enabling meaningful, real-world change for clients. This role focuses on Group Mastery ; you will lead transformative sessions for clients facing complex behavioral and emotional challenges while enjoying the stability of a salaried position and a fixed schedule.

Please Note: This role focuses on psychoeducational and skill building facilitation. If you are registered as a CSWA, such hours may be eligible towards your independent licensure, at the discretion of the Board of Licensed Social Workers.

For Professional Counselor Associates and MFT Associates: While these hours may not currently count toward clinical licensure in Oregon, the position offers a premium salary and a stable career path for Master’s-level professionals or QMHPs looking to gain specialized experience in a high-growth clinical environment.

Responsibilities

Availability: Group Schedules (All PST)

  • Mon - Thurs: 10am - 8pm
  • Care Delivery: Deliver 28 hours of group facilitation weekly using Charlie Health’s evidence-based curriculum.
  • Curriculum Mastery: Review assigned curriculum prior to group start times and facilitate across various age groups and cohorts (Integrative, Support Staffing, and Wellness Hour).
  • Engagement: Foster client engagement and group cohesion, encouraging a "camera-on" culture and active participation.
  • Collaboration: Participate in collaborative Treatment Team meetings (Tuesdays) and Group Supervision (bi-weekly) with Clinical Leadership.
  • Documentation: Monitor and complete client documentation within a 24-hour timeframe, meeting State and The Joint Commission standards.
  • Communication: Maintain professional and prompt communication via email and Slack with Primary Therapists, Care Coaches, and staff.
Requirements
  • Education: Master’s degree in a mental health or related field (MSW, Clinical Mental Health Counseling, Marriage and Family Therapy, etc.).
  • Location: Must currently reside in and be legally eligible to work in the state of Oregon .
  • Experience: Demonstrated proficiency across multiple modalities (DBT, CBT, EMDR, MI) and experience in intensive treatment settings.
  • Caseload: Ability to work with a diverse population and age ranges from 8-64
  • Telehealth Savvy: Ability to facilitate engaging, effective virtual sessions with a reliable high-speed internet connection.
  • Professionalism: Strong belief in group-based treatment and the ability to maintain appropriate professional boundaries.
Benefits #charliehealthishiring

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here . #li-remote

Our Values
  • Connection: Care deeply & inspire hope.
  • Congruence: Stay curious & heed the evidence.
  • Commitment: Act with urgency & don’t give up.

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy  and Terms of Service.

By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.


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