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Remote Support Jobs in Merrick, NY (NOW HIRING)

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Solutions Consultant

New York, NY · Remote

$120K - $150K/yr

Home office stipend so your workspace doesn't suck 🖥️ Remote support: Phone and internet reimbursement 📚 Growth: L&D budget for courses, conferences, and whatever makes you sharper 🏖️ ...

Heritage civil Works

Customer Support Specialist

New York, NY · Remote

$19.75 - $26.50/hr

Remote Customer Support Specialist Heritage Civil Works | Remote | Full-Time | Comprehensive Benefits At Heritage Civil Works, we lead industries forward through cutting-edge engineering solutions ...

BK Behavior

Remote BCBA | FREE LBA Support!

Brooklyn, NY · On-site +1

$78K - $95K/yr

Fully remote position with flexible scheduling * No minimum or maximum caseload requirements * No non-compete agreements * LBA Expansion Program with support and reimbursement for additional state ...

BK Behavior

Remote BCBA | FREE LBA Support!!

Manhattan, NY · Remote

$80K - $98K/yr

Fully remote position with flexible scheduling * No minimum or maximum caseload requirements * No non-compete agreements * LBA Expansion Program with support and reimbursement for additional state ...

BK Behavior

Remote BCBA | FREE LBA Support!!

Manhattan, NY · Remote

$81K - $99K/yr

Fully remote position with flexible scheduling * No minimum or maximum caseload requirements * No non-compete agreements * LBA Expansion Program with support and reimbursement for additional state ...

BK Behavior

Remote BCBA | FREE LBA Support!!

Brooklyn, NY · On-site +1

$78K - $95K/yr

Fully remote position with flexible scheduling * No minimum or maximum caseload requirements * No non-compete agreements * LBA Expansion Program with support and reimbursement for additional state ...

BK Behavior

Remote BCBA | FREE LBA Support!!

Brooklyn, NY · Remote

$78K - $95K/yr

Fully remote position with flexible scheduling * No minimum or maximum caseload requirements * No non-compete agreements * LBA Expansion Program with support and reimbursement for additional state ...

BK Behavior

Remote BCBA | FREE LBA Support!!

Manhattan, NY · Remote

$80K - $99K/yr

Fully remote position with flexible scheduling * No minimum or maximum caseload requirements * No non-compete agreements * LBA Expansion Program with support and reimbursement for additional state ...

BK Behavior

Remote BCBA | FREE LBA Support!

Brooklyn, NY · Remote

$78K - $95K/yr

Fully remote position with flexible scheduling * No minimum or maximum caseload requirements * No non-compete agreements * LBA Expansion Program with support and reimbursement for additional state ...

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All JobsSupport JobsRemote Support JobsRemote Support Jobs in Merrick, NY

Remote Support information

See Merrick, NY salary details

$14

$26

$45

How much do remote support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote support in Merrick, NY is $26.67, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $29.04 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What is the easiest remote support job to get hired for?

Entry-level remote support roles, such as help desk technician or customer support agent, are generally the easiest to secure due to lower experience requirements. These positions often require basic technical knowledge, good communication skills, and familiarity with common support tools like ticketing systems, making them accessible for beginners.
More about Remote Support jobs

What job categories do people searching Remote Support jobs in Merrick, NY look for?

The top searched job categories for Remote Support jobs in Merrick, NY are:

What cities near Merrick, NY are hiring for Remote Support jobs?

Cities near Merrick, NY with the most Remote Support job openings:

Remote Support jobs near you

Remote BCBA | Georgia | Clinical Support Included

BK Behavior

Brooklyn, NY • On-site, Remote

$93/hr

Full-time

Posted 26 days ago

Job description

Board Certified Behavior Analyst (BCBA) - Remote (Georgia)
We are seeking a Board Certified Behavior Analyst (BCBA) to provide remote Applied Behavior Analysis (ABA) services to children and families throughout Georgia. This is currently a fully remote position. However, as state regulations continue to evolve, the role may transition to a hybrid model in the future, with advance notice provided to clinicians.
In this role, you will conduct behavioral assessments, develop treatment plans, supervise behavior technicians, and collaborate with caregivers to support meaningful clinical progress.
Responsibilities
  • Conduct behavioral assessments and develop individualized ABA treatment plans
  • Provide supervision and clinical guidance to behavior technicians implementing programs
  • Monitor client progress and adjust treatment plans as needed
  • Collaborate with caregivers and interdisciplinary teams to support treatment goals
  • Maintain accurate documentation and ensure compliance with ethical and clinical standards
Qualifications
  • Active BCBA certification in good standing
  • Eligible for or currently holding Georgia Behavior Analyst licensure (or willingness to obtain)
  • Master's degree in Behavior Analysis, Psychology, Education, or a related field
  • Experience providing ABA services to individuals with autism or developmental disabilities preferred
Compensation
  • Up to $93/hour
  • Rates are negotiable based on experience
Benefits
  • Currently a fully remote position
  • Opportunity to continue working with a growing, clinician-focused organization
  • Flexible scheduling
  • No minimum or maximum caseload requirements
  • No non-compete agreements
  • LBA Expansion Program with support and reimbursement for additional state licensure
  • Dedicated BCBA Success Manager for ongoing clinical and professional support

Please note: This position is currently remote. If Georgia regulations require additional in-person services in the future, the role may transition to a hybrid model in accordance with state requirements.

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