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Remote Support Jobs in Jackson, MI (NOW HIRING)

Adecco

Customer Service Call Agent

Jackson, MI · Remote

$16.50/hr

... support · Familiarity with CRM systems or application processing platforms Work Environment · Fully remote (work from home) · Structured, process-driven role with consistent daily tasks · ...

Adecco

Customer Service Call Agent

Jackson, MI · Remote

$15.50/hr

... support · Familiarity with CRM systems or application processing platforms Work Environment · Fully remote (work from home) · Structured, process-driven role with consistent daily tasks · ...

Dart Container

Senior Subcontracts Specialist

Mason, MI · On-site +1

Remote candidates will be considered if they are located within one hour of a major airport. While ... Support procurement system administration and purchasing activities across the organization What ...

Dart Container

Senior Subcontracts Specialist

Mason, MI · On-site +1

Remote candidates will be considered if they are located within one hour of a major airport. While ... Support procurement system administration and purchasing activities across the organization What ...

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Remote Support information

See Jackson, MI salary details

$13

$23

$40

How much do remote support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote support in Jackson, MI is $23.70, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $25.82 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

More about Remote Support jobs

What are the most commonly searched types of Support jobs in Jackson, MI?

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For Remote Support jobs in Jackson, MI, the most frequently searched job titles are:

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The top searched job categories for Remote Support jobs in Jackson, MI are:

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Cities near Jackson, MI with the most Remote Support job openings:

Remote Support jobs near you

Speech Language Pathologist (SLP) Remote - Michigan

Soliant

Albion, MI • Remote

Full-time, Contractor

Posted 4 days ago

Job description

Degree in Speech-Language Pathology, active SLP license and 1+ year of Speech-Language Pathology experience required. Applicants who do not meet these qualifications will not be considered.

An opportunity is available for a full-time Speech-Language Pathologist specializing in teletherapy services within a K-12 school setting. This contract position offers up to 40 hours per week, with a commitment through June 10, 2027. The role is located in Albion, MI, serving students through virtual speech-language pathology sessions.

Key Responsibilities:

  • Deliver teletherapy speech-language services to students across grades K-12.
  • Conduct assessments, develop individualized treatment plans, and monitor progress remotely.
  • Collaborate with teachers, parents, and other professionals to support student communication goals.
  • Maintain accurate documentation and comply with relevant regulations and standards.

Required Qualifications:

  • Active certification from the American Speech-Language-Hearing Association (ASHA).
  • Valid Michigan Speech-Language Pathologist license. Verification is required through the Michigan Department of Education public credential search.
  • Previous experience providing teletherapy in a school setting preferred.
  • Strong communication and organizational skills.

Location:

  • Position based in Albion, Michigan.

Benefits:

  • Contract position with a clear duration ending June 10, 2027.
  • Opportunity to support a diverse student population through innovative teletherapy practices.
  • Flexible remote work environment within educational settings.

Interested candidates with the required licenses and experience are encouraged to apply. Please ensure all license verifications are up to date and provide a screenshot of active ASHA and Michigan licenses with your submission. This is a chance to make a meaningful impact on student communication and learning through teletherapy services.

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Soliant logo

About Soliant

Sourced by ZipRecruiter

Great results begin with a better foundation. As one of the nation's largest healthcare staffing companies, we genuinely appreciate the opportunity to match highly qualified professionals in the positions that make a difference daily. At Soliant, our experience and reach is second to none - which means your opportunity and potential are too. Whether it's full-time or part-time, Soliant works all the time on your behalf. Pairing talented caregivers with the best hospitals and healthcare providers is something we take tremendous pride in. Here, our personal commitment to enhancing the experience of both providers and professionals is what has earned us the respect of our clients across the country.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Peachtree Corners, GA, US

Year founded

1992

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