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Remote Support Jobs in Harrison, OH (NOW HIRING)

Medpace, Inc.

Clinical Data Coder

Cincinnati, OH · On-site +1

$18 - $22.75/hr

Job Summary Our corporate activities are growing rapidly, and we are currently seeking a full-time, office-based Clinical Data Coder to join our Clinical Coding & Support team in Cincinnati, OH. This ...

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Remote Support information

See Harrison, OH salary details

$13

$24

$42

How much do remote support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote support in Harrison, OH is $24.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $26.92 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

More about Remote Support jobs

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What job categories do people searching Remote Support jobs in Harrison, OH look for?

The top searched job categories for Remote Support jobs in Harrison, OH are:

What cities near Harrison, OH are hiring for Remote Support jobs?

Cities near Harrison, OH with the most Remote Support job openings:

Remote Support jobs near you
Infographic showing various Remote Support job openings in Harrison, OH as of June 2026, with employment types broken down into 49% Full Time, 39% Part Time, 2% Temporary, 8% Contract, and 2% Nights. Highlights an 52% Physical, 3% Hybrid, and 45% Remote job distribution, with an average salary of $51,379 per year, or $24.7 per hour.

Booking Agent / Travel (Remote, Flexible Schedule)

HB Travels

Cincinnati, OH • Remote

$30K - $60K/yr

Full-time

Posted 15 days ago

Job description

We are currently seeking reliable and customer-focused individuals to join our team as Booking Agents in the travel industry. In this remote role, you will assist clients with planning and coordinating travel arrangements, including accommodations, transportation, and vacation packages.

This opportunity is well-suited for individuals who enjoy working with people, have strong attention to detail, and are looking for a flexible work environment.

Key Responsibilities

  • Assist clients with booking travel arrangements such as hotels, flights, cruises, and vacation packages
  • Provide timely and professional customer support throughout the booking process
  • Research travel options and present suitable recommendations based on client preferences
  • Maintain accurate records of bookings and client communications
  • Stay up to date with supplier offerings, policies, and travel updates
  • Communicate with vendors to confirm reservations and resolve any issues

Qualifications

  • Must be 18 years or older
  • Strong communication and organizational skills
  • Customer service experience preferred, but not required
  • Basic computer proficiency and ability to navigate online systems
  • Ability to work independently and manage time effectively
  • Reliable internet connection and access to a computer or smartphone

Compensation & Benefits

  • Flexible schedule
  • Remote work environment
  • Access to training and professional development resources
  • Supportive team environment

Training & Support

  • Initial onboarding and training provided
  • Ongoing access to resources and team support
  • Guidance on booking systems and industry tools