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Remote Support Jobs in Florence, AL (NOW HIRING)

Remote Spanish Bilingual Customer Service

Florence, AL ยท Remote

$14 - $17.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Remote {#LI-Remote} This role is contributing to the Country Trade Compliance group in the United States. Main Accountabilities: Trade Compliance Program Leadership * Support the Country Trade ...

Wildland Firefighter

Moulton, AL ยท On-site +1

$25.37/hr

May exit helicopter in remote areas to construct helispots, or to attack small fires, hot spots and ... May perform various aviation and ground support activities, such as servicing and operating batch ...

While this is a full remote position, there is preference for candidates located in the Northern California area. Main Accountabilities: * Lead and support engineering design activities for new and ...

While this is a full remote position, there is preference for candidates located in the Northern California area. Main Accountabilities: * Lead and support engineering design activities for new and ...

As an experienced Site Acquisition Specialist, you'll play a key role in supporting our telecom ... This role will begin as a remote (work-from-home) position and will transition to a full-time, in ...

... support project sites * We're thrilled to announce the opening of our new office in Florence, Kentucky soon to become our central hub for collaboration and growth. This role will begin as a remote ...

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... This is a remote position for candidates based in the United States. This role is contributing to ...

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... This is a remote position for candidates based in the United States. This role is contributing to ...

Showing results 21-38

Remote Support information

See Florence, AL salary details

$12

$23

$40

How much do remote support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote support in Florence, AL is $23.38, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $25.48 per hour, depending on experience, location, and employer.

What is the easiest remote support job to get hired for?

Entry-level remote support roles, such as help desk technician or customer support agent, are generally the easiest to secure due to lower experience requirements. These positions often require basic technical knowledge, good communication skills, and familiarity with common support tools like ticketing systems, making them accessible for beginners.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.
What are the most commonly searched types of Support jobs in Florence, AL? The most popular types of Support jobs in Florence, AL are:
What are popular job titles related to Remote Support jobs in Florence, AL? For Remote Support jobs in Florence, AL, the most frequently searched job titles are:
What job categories do people searching Remote Support jobs in Florence, AL look for? The top searched job categories for Remote Support jobs in Florence, AL are:
What cities near Florence, AL are hiring for Remote Support jobs? Cities near Florence, AL with the most Remote Support job openings:
Infographic showing various Remote Support job openings in Florence, AL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,629 per year, or $23.4 per hour.

Talent Roster - Proposal Development - Budget/Pricing Specialist Consultant

IFDC- International Fertilizer Development

Muscle Shoals, AL โ€ข On-site, Remote

Full-time

Re-posted 13 hours ago


Job description

About IFDC

IFDC is a public international organization active in 27 countries in Africa, Asia, and America. IFDC uniquely approaches the global issues of food security and poverty by bridging the gap between research and impact, combining science-based innovations, holistic market systems development, an enabling policy environment, and strategic partnerships to assist farmers and countries to identify and scale sustainable agricultural solutions, including improved nutrient use efficiency. These approaches are needed to boost soil health and crop productivity while reducing the environmental impact of fertilizer use. IFDC translates research into action by using locally driven, environmentally sound, and impact-oriented solutions. With our partners, we seek to close the yield gap, eradicate global hunger, safeguard the soil on which our lives depend, and generate economic resilience for farming households and the countries in which they live.  

Responsibilities

As part of IFDCโ€™s open call for consultants, we are seeking experienced Budget & Pricing Specialists to join a roster of experts who can support the organizationโ€™s proposal development and business development efforts on an as-needed basis. The selected consultants will provide surge capacity and technical support for the design of high-quality, compliant, and competitive cost proposals for international development opportunities across a range of donors and contract mechanisms.

  • Lead or support the development of detailed cost proposals and budget narratives for donor-funded opportunities;
  • Collaborate with technical leads, proposal managers, and finance teams to cost out activities, staffing, and operational requirements, ensuring cost realism and consistency with technical designs;
  • Ensure that budgets and financial documentation comply with donor and internal IFDC requirements, including allowable costs, formats, and justifications;
  • Develop and document pricing assumptions, budget notes, and value-for-money analyses for internal and external review;
  • Coordinate with partners and subcontractors to consolidate and review budgets, ensuring compliance, alignment, and cost realism;
  • Provide quality assurance for budget submissions, ensuring completeness, accuracy, and consistency between technical and financial components;
  • Participate in internal review and strategy meetings related to proposal development and cost design;
  • Support the continuous improvement of IFDCโ€™s budgeting tools, templates, and guidance materials.

Requirements

  • Bachelorโ€™s degree in finance, accounting, economics, business administration, international development, or related field;
  • At least five (5) years of professional experience in budgeting, pricing, cost proposal development, or financial management for donor-funded programs;
  • Experience preparing budgets for major bilateral or multilateral donors (e.g., USAID, FCDO, IFAD, World Bank, etc.);
  • Strong proficiency in Microsoft Excel, including complex formulas and financial modeling;
  • Excellent organizational skills, attention to detail, and ability to work under tight deadlines in a fast-paced environment;
  • Strong communication and collaboration skills, with the ability to work effectively with technical and non-technical colleagues;
  • Experience working in an international or multicultural environment preferred.

Reporting and Work Relationships

The Budget & Pricing Specialist will report to IFDCโ€™s Budget Director and will work closely with the Business Development and Finance teams, as well as with proposal managers and technical leads.

Location

Remote

About Program/Project

This is a remote, short-term consultancy. Duration and level of effort will vary based on assignment needs and proposal timelines.


Required Skills
Required Experience