ZipRecruiter

Log In

2

Remote Support Jobs in Dixon, IL (NOW HIRING)

InsuraTec

Sales Representative (Remote)

Sterling, IL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Dixon, IL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

CSAA

Change Manager I - Remote

Oregon, IL · Remote

The Change Manager I are responsible for supporting and leading moderate to high-complexity ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

CSAA

Marketing Engagement Partner - Remote

Oregon, IL · Remote

Leverage analytics and AI-enabled tools to support insight generation, documentation quality, and ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

Harris

(Remote) GIS Developer

Oregon, IL · Remote

Analyze and resolve complex spatial data and software issues to support the stability and ... Remote work and more! About DataVoice: DataVoice International's integrated utility management ...

Harris

(Remote) GIS Developer

Oregon, IL · Remote

Analyze and resolve complex spatial data and software issues to support the stability and ... Remote work and more! About DataVoice: DataVoice International's integrated utility management ...

CSAA

Regulatory Reporting Analyst- Remote

Oregon, IL · Remote

Job Title Regulatory Reporting Analyst- Remote Requisition Number R7892 Regulatory Reporting ... support accurate and reliable regulatory submissions. Project Management * Manage multiple ...

New

Harris

(Remote) Executive Vice President

Oregon, IL · Remote

In this dynamic role, you'll steer a vibrant team across sales, support, product development, and ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

Harris

(Remote) Executive Vice President

Oregon, IL · Remote

In this dynamic role, you'll steer a vibrant team across sales, support, product development, and ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

Harris

Remote Care Management - CMA

Oregon, IL · Remote

We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support. The position of the Remote Care Coordinator will perform telephonic encounters with patients on ...

next page

Showing results 1-20

All JobsSupport JobsRemote Support JobsRemote Support Jobs in Dixon, IL

Remote Support information

See Dixon, IL salary details

$13

$24

$42

How much do remote support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote support in Dixon, IL is $24.67, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $26.88 per hour, depending on experience, location, and employer.

What is the easiest remote support job to get hired for?

Entry-level remote support roles, such as help desk technician or customer support agent, are generally the easiest to secure due to lower experience requirements. These positions often require basic technical knowledge, good communication skills, and familiarity with common support tools like ticketing systems, making them accessible for beginners.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.
More about Remote Support jobs
What cities near Dixon, IL are hiring for Remote Support jobs? Cities near Dixon, IL with the most Remote Support job openings:
Remote Support jobs near you
Infographic showing various Remote Support job openings in Dixon, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,313 per year, or $24.7 per hour.

Sales Representative (Remote)

InsuraTec

Sterling, IL • Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Location: 100% Remote (Work From Home)

About InsuraTec:

InsuraTec is a leading provider in financial planning and insurance services. We’re looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities.

Key Responsibilities:

  • Account Management: Oversee client accounts to ensure high satisfaction and address needs promptly.
  • Client Relations: Develop and sustain strong client relationships, delivering customized solutions.
  • Client Retention: Foster client loyalty and maximize long-term client value.
  • Customer Support: Offer excellent support to resolve client inquiries and concerns.
  • Sales & Promotion: Market and sell life insurance products tailored to clients’ needs.
  • Sales Strategy: Plan and execute strategies to meet and surpass sales targets.
  • Lead Generation Support: Leverage provided marketing resources to generate leads.
  • Training Provided: Comprehensive training to help you obtain a life insurance license and sharpen sales skills.
  • Underwriting Collaboration: Work closely with underwriting to facilitate smooth policy issuance.
  • Remote Flexibility: Enjoy the freedom to work from home on your schedule.
  • Work-Life Balance: Achieve balance with our flexible hours.

Qualifications:

  • Entry-Level Friendly: No prior experience needed; we offer full training.
  • Self-Motivated: Must be highly driven and proactive in achieving goals.
  • Commission-Based: Earnings are based on performance, offering unlimited income potential.
  • No Cold Calling or Door-to-Door: Sales are inbound-focused with no cold calling or door-to-door.
  • Transparent & Inclusive: Commitment to integrity, transparency, and inclusivity in all interactions.
  • Relentless & Goal-Oriented: A determined attitude toward meeting and exceeding targets.
  • Self-Paced & Virtual: Control your career growth at your own pace with maximum flexibility.
  • Financial Services: Gain a foothold in the financial services industry, providing essential solutions to clients.
  • Full-Time Commitment: This is a full-time opportunity for those ready to commit to a career of growth and achievement.

If you’re looking to build a rewarding career with unlimited growth potential, and you have the drive to succeed, apply now to join InsuraTec Services Group. We are committed to supporting your personal and professional growth every step of the way.

InsuraTec is an Equal Opportunity Employer: We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

Apply