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Remote Support Jobs in Cocoa, FL (NOW HIRING)

Remote Insurance Agent

Orlando, FL ยท Remote

$80K - $120K/yr

Comprehensive training and licensing support are provided. Key Responsibilities * Conduct virtual ... What We Offer * 100% remote work with a flexible schedule. * Commission income and performance ...

Remote Sales Manager

Orlando, FL ยท Remote

$80K - $120K/yr

Comprehensive training and licensing support are provided. Key Responsibilities * Conduct virtual ... What We Offer * 100% remote work with a flexible schedule. * Commission income and performance ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Showing results 21-40

Remote Support information

See Cocoa, FL salary details

$12

$22

$39

How much do remote support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote support in Cocoa, FL is $22.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.81 per hour, depending on experience, location, and employer.

What is the easiest remote support job to get hired for?

Entry-level remote support roles, such as help desk technician or customer support agent, are generally the easiest to secure due to lower experience requirements. These positions often require basic technical knowledge, good communication skills, and familiarity with common support tools like ticketing systems, making them accessible for beginners.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.
What are the most commonly searched types of Support jobs in Cocoa, FL? The most popular types of Support jobs in Cocoa, FL are:
What job categories do people searching Remote Support jobs in Cocoa, FL look for? The top searched job categories for Remote Support jobs in Cocoa, FL are:
What cities near Cocoa, FL are hiring for Remote Support jobs? Cities near Cocoa, FL with the most Remote Support job openings:
Infographic showing various Remote Support job openings in Cocoa, FL as of July 2026, with employment types broken down into 82% Full Time, 13% Part Time, 4% Contract, and 1% Nights. Highlights an 51% Physical, 5% Hybrid, and 44% Remote job distribution, with an average salary of $47,424 per year, or $22.8 per hour.

IT Support Engineer (ITSE) /Florida (Remote)

SpotterRFProvo

Orlando, FL โ€ข Remote

Full-time

Re-posted 13 days ago


Job description

About the Sales and Customer Support Specialist position

We are looking for a qualified Sales and Customer support specialist to join our team. You will provide support to sales representatives and respond to customer and prospect queries as well as resolve technical requests fielded by customers / other team members.

Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices as well as a deep technical bent in IP Based technologies. We expect you to perform well in a team environment and have exceptional people skills.

Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations.

This position support SE United States and Latin America - Spanish Fluency is required

Responsibilities

The Sales and Support Engineering position is responsible for support and the administration of the technical training of channel partners, users / operators of the system.

  • They represent the company as the first voice / face of support on all technical issues (including partner support)
  • They assist in the issuance of work orders for pending orders, creation of service desk requests, processing of Return Merchandise Authorization (RMA), facilitate communication amongst the Business Development Manager (BDM) in regard to issues and document their findings
  • Assist the BDMs in supporting customers and partners with designs and layouts. This includes providing recommendations on existing designs as well as the creation of new.
  • They provide direct support (live or on the phone) to the BDM in the creation of Live Surveys and Survey Reports.
  • They provide direct support (live or on the phone) to the BDM in the creation of commissioning documentation.
  • Travel may be required up to 9 days per month depending upon current project needs to fulfil training events, site surveys and/or commissioning.
  • They provide quoting and bill of material (BOM) support to the BDM Team.
  • They provide feedback to the BDM to assist them and the team in offering full solutions to the end customer / channel partners as directed.
  • Other responsibilities as defined by their immediate supervisor.
Responsibilities
  • Ability to use the Google Suite of technologies
  • Understanding of TCP/IP stack and how to IP devices
  • Excellent communication Skills (both written and verbal)
  • Computer skills a must (Typing / navigating GUI Based platforms)
  • Must be Fluent in Spanish and English