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Remote Support Jobs in Cincinnati, OH (NOW HIRING)

Legal Support Assistant

Mason, OH ยท On-site +1

$20/hr

Legal Support Assistant Location: Mason, Ohio Office (Full-Time, In-Office) Schedule: Monday-Friday ... Comfort collaborating with remote team members using video conferencing, messaging, and cloud-based ...

Paralegal

Mason, OH ยท On-site +1

Technology Aptitude Success in this role requires someone who is comfortable using technology in a fast-paced, remote-support environment. You'll work daily with attorneys and team members located ...

Senior Engineer - Mechanical

West Chester, OH ยท On-site +1

$100K - $160K/yr

Learn/perform calculations relative to forces on bus and bracing. * Assist with installation of equipment on job site or provide remote support. * Read and understand technical requirements presented ...

Remote (Florence, KY). Should be willing to travel to client location as needed. Duration: Fulltime IT Application Support Specialist will be responsible for investigating and troubleshooting ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

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Remote Support information

See Cincinnati, OH salary details

$13

$25

$42

How much do remote support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote support in Cincinnati, OH is $25.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $27.26 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What are the most commonly searched types of Support jobs in Cincinnati, OH?

The most popular types of Support jobs in Cincinnati, OH are:

What are popular job titles related to Remote Support jobs in Cincinnati, OH?

For Remote Support jobs in Cincinnati, OH, the most frequently searched job titles are:

What cities near Cincinnati, OH are hiring for Remote Support jobs?

Cities near Cincinnati, OH with the most Remote Support job openings:

Infographic showing various Remote Support job openings in Cincinnati, OH as of June 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $52,025 per year, or $25 per hour.

Legal Support Assistant

Stotler Hayes Group

Mason, OH โ€ข On-site, Remote

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago


Job description

Legal Support Assistant

Location: Mason, Ohio Office (Full-Time, In-Office)
Schedule: Monday-Friday | Regular Business Hours
Employment Type: Full-Time, W-2


Join a Firm Where Your Work Makes a Difference

Stotler Hayes Group, LLC is seeking a highly organized, detail-oriented Legal Support Assistant to provide administrative and operational support to our attorneys and paralegals. This role is essential to helping move client matters efficiently toward resolution through document preparation, case organization, records management, and administrative support.

Whether you have prior legal experience or a strong administrative background and are eager to learn, we provide comprehensive onboarding and training to help you succeed.


About Us

Stotler Hayes Group, LLC is a nationally recognized healthcare law firm serving long-term care providers across the country. Our team of approximately 50 attorneys, paralegals, and operations professionals is dedicated to helping clients navigate complex legal matters involving Medicaid eligibility and reimbursement, administrative appeals, probate, estate administration, civil litigation, collections, and guardianships.

Our attorneys work remotely from home offices and coworking spaces throughout the United States while our Legal Support and Operations teams collaborate from our Mason, Ohio office to provide seamless support. We pride ourselves on being mission-driven, collaborative, people-centered, and committed to delivering exceptional service to both our clients and one another.


What You'll Do

As a Legal Support Assistant, you will:

  • Prepare, proofread, format, and organize legal documents
  • Draft routine correspondence and communications
  • Process verification requests and other case-related documentation
  • Review incoming correspondence, identify deadlines, and calendar important dates
  • Maintain organized electronic and physical client files
  • Archive records in accordance with firm procedures
  • Conduct background and legal research as assigned
  • Provide administrative and operational support to attorneys and paralegals
  • Assist with additional clerical and workflow responsibilities that contribute to the firm's overall success


What We're Looking For

The ideal candidate is someone who:

  • Has exceptional organizational skills and attention to detail
  • Communicates professionally, both verbally and in writing
  • Is analytical, resourceful, and proactive in solving problems
  • Can effectively prioritize multiple deadlines while maintaining accuracy
  • Exercises sound judgment and discretion with confidential information
  • Builds positive working relationships with colleagues, courts, clients, and third parties
  • Is dependable, adaptable, and self-motivated
  • Works well independently while supporting a collaborative, distributed team


Because our attorneys practice remotely in states throughout the US, the ideal candidate is resourceful, communicates proactively, and is comfortable working independently while supporting professionals in multiple locations.


Strong preference will be given to applicants with at least one (1) year of legal support or closely related administrative support experience. Candidates with experience in legal, healthcare, insurance, financial services, or other document-intensive professional environments are encouraged to apply.


Technology Aptitude

Success in this role requires someone who is comfortable using technology in a fast-paced, remote-support environment. You'll work daily with attorneys and team members located across the country, so you should be confident learning new systems, troubleshooting routine technology issues, and finding solutions independently.

Ideal candidates will have:

  • Strong proficiency with Microsoft 365 (Outlook, Word, Excel, Teams) and Adobe Acrobat
  • Experience with legal or case management software such as Clio (preferred)
  • Experience using Apple/macOS operating systems
  • The ability to quickly learn new software, platforms, and workflows
  • Strong technical aptitude and confidence troubleshooting common hardware, software, and connectivity issues before escalating them
  • Comfort collaborating with remote team members using video conferencing, messaging, and cloud-based applications
  • The ability to adapt to evolving technology and efficiently navigate multiple systems throughout the workday

Compensation and Benefits

Stotler Hayes Group, LLC offers a competitive benefits package, including:

  • Starting at $20 per hour
  • Paid Time Off
  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Short-Term Disability Insurance
  • 401(k) with Employer Match
  • Paid Training
  • Tuition Reimbursement and more


Why Join Us?

Stotler Hayes Group, LLC is proud to have been recognized as a Great Place to Work for five consecutive years. We have also been recognized by Vault's 2026 Best Law Firms to Work For, earning honors in:

  • Firm Culture
  • Associate/Partner Relations
  • Formal Training
  • Informal Training
  • Mentoring & Sponsorship
  • Technology & Innovation
  • Wellness
  • Inclusion
  • Transparency
  • Hours


When you join our team, you'll receive structured onboarding, ongoing training, and the opportunity to build a rewarding career in a collaborative environment that values accountability, continuous learning, and professional growth.

How to Apply

Qualified internal and external candidates are encouraged to apply.

Please submit:

  • Cover Letter
  • Resume
  • Three (3) Professional References

Applicants must be able to work full-time in the firm's Mason, Ohio office.


Equal Employment Opportunity

We are an Equal Opportunity Employer and are committed to creating an inclusive workplace. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other status protected by applicable federal, state, or local law.