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Remote Support Jobs in Springboro, OH (NOW HIRING)

Stotler Hayes Group

Legal Support Assistant

Dayton, OH · On-site +1

$20/hr

Legal Support Assistant Location: Mason, Ohio Office (Full-Time, In-Office) Schedule: Monday-Friday ... Comfort collaborating with remote team members using video conferencing, messaging, and cloud-based ...

Stotler Hayes Group

Legal Support Assistant

Mason, OH · On-site +1

$20/hr

Legal Support Assistant Location: Mason, Ohio Office (Full-Time, In-Office) Schedule: Monday-Friday ... Comfort collaborating with remote team members using video conferencing, messaging, and cloud-based ...

Riverside Research

Remote Sensing Scientist

Dayton, OH · Remote

$91K - $140K/yr

This work is in support of US Air Force and Intelligence Community programs. Responsibilities ... Experience with common remote sensing EO-IR data formats Desired Qualifications: * Master's degree ...

Stotler Hayes Group

Paralegal

Mason, OH · On-site +1

Technology Aptitude Success in this role requires someone who is comfortable using technology in a fast-paced, remote-support environment. You'll work daily with attorneys and team members located ...

Qualus

Senior Engineer - Mechanical

West Chester, OH · On-site +1

$100K - $160K/yr

Learn/perform calculations relative to forces on bus and bracing. * Assist with installation of equipment on job site or provide remote support. * Read and understand technical requirements presented ...

InsuraTec

Sales Representative (Remote)

Trenton, OH · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

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Remote Support information

See Springboro, OH salary details

$12

$22

$39

How much do remote support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote support in Springboro, OH is $22.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $25.00 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

More about Remote Support jobs

What are popular job titles related to Remote Support jobs in Springboro, OH?

For Remote Support jobs in Springboro, OH, the most frequently searched job titles are:

What job categories do people searching Remote Support jobs in Springboro, OH look for?

The top searched job categories for Remote Support jobs in Springboro, OH are:

What cities near Springboro, OH are hiring for Remote Support jobs?

Cities near Springboro, OH with the most Remote Support job openings:

Remote Support jobs near you
Infographic showing various Remote Support job openings in Springboro, OH as of June 2026, with employment types broken down into 94% Full Time, 5% Part Time, and 1% Contract. Highlights an 49% Physical, 3% Hybrid, and 48% Remote job distribution, with an average salary of $47,771 per year, or $23 per hour.

REMOTE SUPPORT PROGRAM MANAGER

Choices in Community Living

Dayton, OH • Remote

Full-time

Posted 8 days ago

Job description

JOB SUMMARY:

The Remote Supports Program Manager, under the guidance of the Program Director, oversees the delivery of remote services and support for individuals in a residential setting. This role ensures program quality, compliance, and the development of Remote Support Professionals (RSPs).

RESPONSIBILITIES AND MAJOR DUTIES:

Client Services & Program Implementation:

  • Deliver high-quality remote support services (RSS) as assigned.
  • Manage all aspects of service implementation in accordance with Individual Service Plans (ISPs), ensuring compliance with Ohio Department of Developmental Disabilities (ODDD) regulations.
  • Creation/ updating individual hardware and software plans.
  • Coordinate and utilize various resources to meet client needs, reflecting them in the ISP.
  • Schedule staffing for open shifts and provide direct coverage when needed.
  • Maintain confidentiality and update sensitive information as required.

Staff & Program Management:

  • Provide supervision, support, and training for RSPs.
  • Conduct staff meetings, oversee documentation, and ensure compliance with agency policies.
  • Maintain and update program documentation, including training materials
  • Oversee Quality Assurance (QA), audits, and program reviews while managing reporting and documentation processes.

Client Support & Home Management:

  • Build and maintain strong relationships with clients, SSA staff, coworkers, and other stakeholders as appropriate.

Administrative & Fiscal Responsibilities:

  • Supervise and document employee performance, ensuring compliance with agency standards.
  • Serve as the primary point of contact for staff or client concerns, escalating issues as needed.
  • Coordinate installation and troubleshooting of remote equipment.

Availability & Compliance:

  • Respond to emails and phone calls promptly, including after-hours availability as required.
  • Work approximately 30 RSP third –shift hours per week.
  • Ensure compliance with agency personnel policies, operational procedures, and regulatory standards.
  • Adapt to evolving duties and responsibilities as assigned.

POSITION QUALIFICATIONS:

Education:

  • High school diploma or GED equivalent required.
  • Background in technology preferred.
  • Strong reading, writing, and oral communication skills.
  • Basic math skills and computer literacy.

Experience:

  • Background in social services, healthcare, technology or management preferred.

Physical Requirements:

  • Ability to engage in physical activities such as lifting (minimum of 30 lbs.), standing, walking, bending, and reaching.

Other Requirements:

  • Valid driver's license with an insured and good driving record (4 points or less).
  • Some travel to satellite offices and residential sites.

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