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Remote Support Engineer Jobs in Cleveland, OH (NOW HIRING)

RINA

Project Engineer: Highway / Roadway

Cleveland, OH · On-site +1

$100K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote work options are available. Qualified candidates must have a Professional Engineering (PE ... In this role, you'll support the planning, calculation, and design of a variety of engineering ...

RINA

Senior Highway Engineer

Cleveland, OH · On-site +1

$112K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote work options may be available. Qualified candidates must have a PE license. Compensation ... You'll support the team while engaging with the client, participate in proposals and project ...

ACRT

Civil Project Engineer

Stow, OH · On-site +1

$77K - $103K/yr

Design, and construction support for municipal and private development projects such as green ... Remote and work from home will occur as needed and with pre-approval from your manager. Standard ...

Kemper

Guidewire Developer-ClaimCenter

Cleveland, OH · On-site +1

$52.75 - $69.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... TX, Remote-CT, Remote-GA, Remote-IL, Remote-IN, Remote-OH, Remote-PA, Remote-TX, Remote-VA ... We are committed to supporting diversity and equality across our organization and we work ...

EnviroScience, Inc.

Civil Project Engineer

Stow, OH · On-site +1

$77K - $103K/yr

Design, and construction support for municipal and private development projects such as green ... Remote and work from home will occur as needed and with pre-approval from your manager. Standard ...

Actalent

Senior Civil Engineer

Cleveland, OH · On-site +1

$44 - $61/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support collaboration with Owner, Vendor, and Contractor submittals and coordinate with Owner ... If not near an office, full remote work is an option. If local, there is an option to work three ...

ALLOBAAS

Data Engineer II

Lakewood, OH · On-site +1

Provide secondary support for Data Integration & Platform Engineering responsibilities, including ... If fully remote: must be willing to travel * This position will require the ability to work ...

Generac

Senior Controls Engineer

Cleveland, OH · On-site +1

$115K - $155K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This position plays a critical role in supporting a growing portfolio of microgrid projects ... Lead onsite and remote startup and commissioning activities, including development and execution of ...

Pyrovio

Consultant (Remote)

Akron, OH · Remote

  • Medical

  • PTO

... sector to support capital portfolio and project management initiatives. You'll lead teams ... Industrial Engineering * Microsoft Copilot / AI-enabled workflow tools Additional Details * Travel ...

Signet Jewelers Ltd.

Full Stack Developer (Remote)

Akron, OH · Remote

$100K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Full Stack Developer Java, React, Angular Location: Akron, OH (Preferred) Open to remote POSITION ... This position will support WSFS, Special Orders and Plex Systems. KEY RESPONSIBILITIES:

Signet Jewelers Ltd.

Full Stack Developer (Remote)

Akron, OH · On-site +1

$100K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Full Stack Developer Java, React, Angular Location: Akron, OH (Preferred) Open to remote POSITION ... This position will support WSFS, Special Orders and Plex Systems. KEY RESPONSIBILITIES:

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Showing results 41-60

All JobsSupport Engineer JobsRemote Support Engineer JobsRemote Support Engineer Jobs in Cleveland, OH

Remote Support Engineer information

See Cleveland, OH salary details

$16

$38

$65

How much do remote support engineer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote support engineer in Cleveland, OH is $38.68, according to ZipRecruiter salary data. Most workers in this role earn between $28.70 and $45.24 per hour, depending on experience, location, and employer.

How does a remote support engineer typically collaborate with other IT team members despite working remotely?

Remote Support Engineers often work closely with system administrators, network engineers, and help desk staff through digital channels such as instant messaging, video calls, and ticketing systems. They participate in regular virtual meetings to discuss ongoing issues, coordinate troubleshooting efforts, and share updates on critical incidents. Collaboration tools and clear communication protocols are essential to ensure seamless teamwork and efficient problem resolution, even when team members are geographically dispersed.

What are the key skills and qualifications needed to thrive as a remote support engineer?

To thrive as a Remote Support Engineer, you need strong troubleshooting abilities, knowledge of networking concepts, and a background in IT or computer science, often demonstrated by certifications like CompTIA A+ or Microsoft Certified: Azure Fundamentals. Familiarity with remote desktop software, ticketing systems, and diagnostic tools is typically required. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These abilities are essential to efficiently resolve user issues, maintain system reliability, and ensure customer satisfaction in a remote environment.

What is the difference between Remote Support Engineer vs Technical Support Specialist?

AspectRemote Support EngineerTechnical Support Specialist
Required CredentialsTypically certifications like CompTIA A+, Network+, or vendor-specific certificationsSimilar certifications, often including CompTIA A+ or Microsoft certifications
Work EnvironmentRemote, providing technical assistance to clients or internal teamsRemote or on-site, assisting customers with product or service issues
Employer & Industry UsageIT companies, tech support firms, software providersIT departments, tech support centers, hardware vendors
Search & Comparison IntentHigh overlap, both roles involve remote troubleshooting and supportOften compared due to similar responsibilities and skill sets

The main difference is that Remote Support Engineers typically handle more complex technical issues and may work on network or system configurations, while Technical Support Specialists often focus on troubleshooting specific products or software. Both roles require strong technical skills and certifications, with overlapping work environments and employer types.

What cities near Cleveland, OH are hiring for Remote Support Engineer jobs?

Cities near Cleveland, OH with the most Remote Support Engineer job openings:

Infographic showing various Remote Support Engineer job openings in Cleveland, OH as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $80,453 per year, or $38.7 per hour.

Lead Cloud Software Engineer - Connected Healthcare

STERIS Corporation

Mentor, OH • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

STERIS rating

8.2

Company rating: 8.2 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

55th of 887 rated healthcare providers

Job description

Position Summary

The Staff Software Engineer is a senior individual contributor who operates with broad autonomy and organization-level impact. This role is responsible for defining and driving the architecture, design, and delivery of cloud-native, full stack applications supporting connected and IoT-enabled healthcare systems. This Engineer will influence multiple teams, establish technical standards, mentor engineers, and ensure solutions are scalable, secure, compliant, and aligned with long-term business strategy.

What You'll Do as a Staff Software Engineer
  • Own end-to-end architecture for full stack cloud-native applications using C#, .NET, and Microsoft Azure.
  • Define and evolve reference architectures, design patterns, and coding standards adopted across teams.
  • Design and develop backend services, APIs, and data models using ASP.NET Core and cloud-native patterns.
  • Guide development of modern front-end applications using contemporary web frameworks.
  • Lead cloud architecture and deployment strategies leveraging Azure services such as App Services, Azure Functions, AKS, and managed data platforms.
  • Define and guide IoT cloud integrations including device connectivity, telemetry ingestion, monitoring, and remote management.
  • Partner with embedded, product, quality, and security teams to ensure cohesive system-level designs.
  • Lead architectural and design reviews, identifying risks and driving mitigation strategies.
  • Champion DevOps, CI/CD, infrastructure-as-code, and observability best practices.
  • Mentor senior and junior engineers, raising technical capability and engineering maturity across the organization.
The Experience, Skills and Abilities Needed
  • Bachelor's Degree in Computer Engineering, Software Engineering, Electrical Engineering, or a related engineering field. Master's degree preferred.
  • 10+ years of progressive software engineering experience.
  • 7+ years of hands-on experience with C# and .NET / .NET Core.
  • Demonstrated expertise designing and delivering large-scale full stack applications.
  • Deep experience building and operating cloud-native solutions on Microsoft Azure.
  • Experience with React or modern JavaScript/TypeScript frameworks.
  • Strong background in distributed systems, microservices, RESTful APIs, and event-driven architectures.
  • Experience integrating cloud applications with IoT systems and connected devices.
  • Proven ability to influence technical direction across multiple teams and projects.
  • Strong written and verbal communication skills.
The Preferred Experience, Skills and Abilities
  • Experience working in a regulated industry such as healthcare or medical devices.
  • Hands-on experience with Azure IoT Hub, Digital Twins, or similar IoT platforms.
  • Experience with containerization and orchestration technologies such as Docker and Kubernetes / AKS.
  • Knowledge of cloud security, identity, and access management (e.g., Azure AD).
  • Advanced degree in Engineering or Computer Science.
  • Relevant certifications in cloud architecture or software security.
What STERIS Offers

At STERIS, we invest in our employees and their families for the long term! STERIS wouldn't be where it is today without our incredible people. We share our success together with you by rewarding you for your hard work and achievements.

Here is just a brief overview of what we offer:

  • Competitive Pay
  • Extensive Paid Time Off and (9) added Holidays.
  • Excellent healthcare, dental, and vision benefits
  • 401(k) with a company match
  • Long/Short term disability coverage
  • Parental Leave
  • Additional add-on benefits/discounts for programs such as Pet Insurance
  • Continued training and educations programs
  • Excellent opportunities for advancement in a stable long-term career
  • #LI-KS1 #LI-Remote

Base pay range for this opportunity is $140,000 - $155,000. This position is also eligible for bonus participation and long-term incentives.

Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits:STERIS Benefits

Open until position is filled.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

Employment Type: FULL_TIME

What STERIS employees say

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