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Remote Support Engineer Jobs in Cleveland, OH (NOW HIRING)

RINA

Senior Structural Engineer

Cleveland, OH · On-site +1

$97K - $132K/yr

Remote options from other US locations may be considered. Mission The Senior Structural Engineer supports the design, analysis, and execution of complex structural engineering projects, ensuring ...

Kimmel & Associates

Senior Energy Engineer

Cleveland, OH · On-site +1

$140K - $150K/yr

Remote employees must report to the company's Middleburg Heights headquarters at least once per ... Mentor and support Energy Engineers and other project team members. * Stay current on emerging ...

USA Firmware

Mid-Level PCB Designer

Brecksville, OH · Remote

... Support Engineering Change Orders (ECOs) Collaborate with PCB fabricators and contract ... remote work flexibility Opportunity to work on cutting-edge embedded products Collaborative ...

USA Firmware

Mid-Level PCB Designer

Brecksville, OH · On-site +1

... Support Engineering Change Orders (ECOs) Collaborate with PCB fabricators and contract ... remote work flexibility Opportunity to work on cutting-edge embedded products Collaborative ...

FMHC

AlloBaas - Data Engineer II

Lakewood, OH · On-site +1

$103K - $123K/yr

Provide secondary support for Data Integration & Platform Engineering responsibilities, including ... If fully remote: must be willing to travel * This position will require the ability to work ...

System One

Data Engineer Principal

Strongsville, OH · Remote

$138K - $185K/yr

Hybrid, 3 days in office, 2 days remote Duration : Contract to Hire Years Of Experience Required ... Support solution packaging, ALM, testing, release readiness, and operational handoff.

System One

Data Engineer Principal

Strongsville, OH · Remote

$138K - $185K/yr

Hybrid, 3 days in office, 2 days remote Duration : Contract to Hire Years Of Experience Required ... Support solution packaging, ALM, testing, release readiness, and operational handoff.

System One

Data Engineer Principal

Strongsville, OH · Remote

$138K - $185K/yr

Hybrid, 3 days in office, 2 days remote Duration : Contract to Hire Years Of Experience Required ... Support solution packaging, ALM, testing, release readiness, and operational handoff.

System One

Data Engineer Principal

Strongsville, OH · Remote

$138K - $185K/yr

Hybrid, 3 days in office, 2 days remote Duration : Contract to Hire Years Of Experience Required ... Support solution packaging, ALM, testing, release readiness, and operational handoff.

System One

Data Engineer Principal

Strongsville, OH · Remote

$138K - $185K/yr

Hybrid, 3 days in office, 2 days remote Duration : Contract to Hire Years Of Experience Required ... Support solution packaging, ALM, testing, release readiness, and operational handoff.

FMHC

AlloBaas - Data Engineer II

Lakewood, OH · On-site +1

$103K - $123K/yr

Provide secondary support for Data Integration & Platform Engineering responsibilities, including ... If fully remote: must be willing to travel * This position will require the ability to work ...

System One

Data Engineer Principal

Strongsville, OH · Remote

$138K - $185K/yr

Hybrid, 3 days in office, 2 days remote Duration : Contract to Hire Years Of Experience Required ... Support solution packaging, ALM, testing, release readiness, and operational handoff.

System One

Data Engineer Principal

Strongsville, OH · Remote

$138K - $185K/yr

Hybrid, 3 days in office, 2 days remote Duration : Contract to Hire Years Of Experience Required ... Support solution packaging, ALM, testing, release readiness, and operational handoff.

System One

Data Engineer Principal

Strongsville, OH · Remote

$138K - $185K/yr

Hybrid, 3 days in office, 2 days remote Duration : Contract to Hire Years Of Experience Required ... Support solution packaging, ALM, testing, release readiness, and operational handoff.

System One

Data Engineer Principal

Strongsville, OH · Remote

$138K - $185K/yr

Hybrid, 3 days in office, 2 days remote Duration : Contract to Hire Years Of Experience Required ... Support solution packaging, ALM, testing, release readiness, and operational handoff.

Jadu

Sales Solution Engineer

Cleveland, OH · On-site +1

It is key to supporting the growth of our US partner strategy by providing extended partner support ... Comprehensive remote working infrastructure * Continuous personal and professional development ...

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Remote Support Engineer information

See Cleveland, OH salary details

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How much do remote support engineer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote support engineer in Cleveland, OH is $38.68, according to ZipRecruiter salary data. Most workers in this role earn between $28.70 and $45.24 per hour, depending on experience, location, and employer.

How does a remote support engineer typically collaborate with other IT team members despite working remotely?

Remote Support Engineers often work closely with system administrators, network engineers, and help desk staff through digital channels such as instant messaging, video calls, and ticketing systems. They participate in regular virtual meetings to discuss ongoing issues, coordinate troubleshooting efforts, and share updates on critical incidents. Collaboration tools and clear communication protocols are essential to ensure seamless teamwork and efficient problem resolution, even when team members are geographically dispersed.

What are the key skills and qualifications needed to thrive as a remote support engineer?

To thrive as a Remote Support Engineer, you need strong troubleshooting abilities, knowledge of networking concepts, and a background in IT or computer science, often demonstrated by certifications like CompTIA A+ or Microsoft Certified: Azure Fundamentals. Familiarity with remote desktop software, ticketing systems, and diagnostic tools is typically required. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These abilities are essential to efficiently resolve user issues, maintain system reliability, and ensure customer satisfaction in a remote environment.

What is the difference between Remote Support Engineer vs Technical Support Specialist?

AspectRemote Support EngineerTechnical Support Specialist
Required CredentialsTypically certifications like CompTIA A+, Network+, or vendor-specific certificationsSimilar certifications, often including CompTIA A+ or Microsoft certifications
Work EnvironmentRemote, providing technical assistance to clients or internal teamsRemote or on-site, assisting customers with product or service issues
Employer & Industry UsageIT companies, tech support firms, software providersIT departments, tech support centers, hardware vendors
Search & Comparison IntentHigh overlap, both roles involve remote troubleshooting and supportOften compared due to similar responsibilities and skill sets

The main difference is that Remote Support Engineers typically handle more complex technical issues and may work on network or system configurations, while Technical Support Specialists often focus on troubleshooting specific products or software. Both roles require strong technical skills and certifications, with overlapping work environments and employer types.

What cities near Cleveland, OH are hiring for Remote Support Engineer jobs?

Cities near Cleveland, OH with the most Remote Support Engineer job openings:

Infographic showing various Remote Support Engineer job openings in Cleveland, OH as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $80,453 per year, or $38.7 per hour.

Senior Structural Engineer

RINA

Cleveland, OH • On-site, Remote

$97K - $132K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

RINA is currently recruiting for a Senior Structural Engineer to join its Onshore Structures Engineering Department, working with clients in the chemical, petrochemical and industrial disciplines. This position may work from any of our US offices in IL, TX , OH or MA. Remote options from other US locations may be considered.

Mission

The Senior Structural Engineer supports the design, analysis, and execution of complex structural engineering projects, ensuring technical accuracy, compliance with regulations, and alignment with quality standards. Operating with a high degree of autonomy, this role is responsible for planning and coordinating engineering activities, supervising junior and intermediate staff, and contributing to the successful delivery of projects. The Senior Engineer acts as a technical lead within project teams, providing expertise and coordination under the overall guidance of the Principal Engineer or Engineering Manager.

Key Accountabilities

Technical Execution & Project Support:

  •  Plan and execute advanced structural engineering tasks, including design, analysis, and verification of structural elements, ensuring safety, functionality, and compliance.
  • Support the development of engineering deliverables such as calculation reports, specifications, and construction drawings, ensuring consistency with project requirements and standards
  • Contribute to problem-solving during design and construction phases, proposing technically sound solutions aligned with project constraints.

Team Coordination & Mentorship:

  •  Provide day-to-day technical guidance to junior and intermediate engineers, reviewing their work and supporting their development.
  • Coordinate structural engineering tasks within multidisciplinary project teams under the direction of a Principal Engineer or Project Engineering Manager.
  • Foster knowledge-sharing and support the technical growth of the team through mentoring and coaching.

Quality & Compliance:

  • Ensure that all assigned activities are executed in compliance with internal Quality Management System, regulatory standards, and client requirements.
  • Review technical documentation for accuracy, consistency, and adherence to applicable codes and standards.
  • Contribute to internal reviews and participate in continuous improvement processes related to design quality and delivery.

Client & Stakeholder Interaction:

  • Interface with clients, consultants, and contractors on technical aspects of structural work, under the guidance of senior or principal staff.
  • Participate in meetings, design reviews, and site visits to provide technical input and address project needs.
  • Support the preparation of technical reports and presentations to communicate structural solutions effectively.

Site & Construction Support:

  • Support site inspections and construction-phase engineering services to verify implementation of the design intent
  • Assist in resolving structural issues during construction by providing timely and technically sound responses to contractor inquiries.
  • Contribute to condition assessments and structural evaluations for existing assets where required.
Qualifications
  • Bachelor's degree in Civil or Structural engineering. Master's degree in Structural Engineering preferred.
  • Minimum of 8 years of experience in structural engineering or related fields.
  • Illinois Structural Engineer (SE) license.  Professional Engineering and Structural Engineering licenses in other states are a plus.
  • Experience with structural design, analysis, and project management is essential.
  • Expertise in designing and analyzing structural elements to ensure safety, reliability, and cost-effectiveness.
  • Proficiency in performing structural calculations on pressures, loads, and stresses using industry-standard software and methods. Utilizing RISA, STAAD, SAP2000, Mathcad, AutoCAD, Revit, Bluebeam, and Microsoft Office.
  • Thorough understanding of construction materials and their strengths to appropriately select materials for structural elements.
    Experience in developing engineering studies and analyses relevant to design, verification, and certification of structures and foundations, with the ability to provide technical advice on safe designs and construction practices.
  • Excellent written/oral communication skills
  • Collaborative working style with a solution driven mindset.
  • Ability to work as part of multi-disciplinary project teams and independently manage and assign tasks required to complete structural work in accordance with client requirements

Additional Requirements

  • Valid driver's license with a clean driving record.
  • Ability to pass a background check and applicable drug screening.
  • 10% travel may be required based upon business need.
     

The above statements are intended to describe the general nature of the work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required. 

#LI-LS1 
  

Competencies
  • WORKPLACE DYNAMICS - Resourcefulness in shaping progress and working efficiently.
  • FORESIGHT & INSIGHT - Context awareness adopting a systemic perspective and informed decision making.
  • PERSONAL EMPOWERMENT - Ownership for life, work and results, striving to grow professionally and personally.
  • INTERPERSONAL INFLUENCE - Skills and strategies we use to interact effectively with others.
  • DOMAIN & BUSINESS ACUMEN - Applying a scientific approach and critical thinking in operations and solution development within area of expertise.

RINA is a multinational company providing a wide range of services in the energy, marine, certification, infrastructure & mobility, industry, research & development sectors. Our business model covers the full process of project development, from concept to completion.

RINA North America provides a comprehensive benefits package, including the following insurance options: Medical, Dental, Vision, Medical Flexible Spending Account, Dependent Care Spending Account, Health Savings Account, Transit, Parking, Basic Life, Basic AD&D, Voluntary Life, Voluntary AD&D, Short-Term Disability, Long-Term Disability, Voluntary Accident, Voluntary Critical Illness, Identity Theft Protection, Pet Insurance, and Employee Assistance Program. Additional benefits provided include paid time off, company holidays, tuition reimbursement, nursery grant, travel resource services, and 401K plan with company  discretionary match.

At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. It is the policy of RINA to provide equal employment opportunity to all individuals regardless of their race,  color, religion, sex (including pregnancy) national origin, age, disabilities, marital status, sexual orientation, genetics, military status, disabled veterans, recently separated veterans, other protected veterans (veterans who served during a war or in a campaign or expedition for which a badge has been authorized), and Armed Forces service medal veteran, or any other characteristic protected by state or federal law. We are strongly committed to this policy and believe in the concept and spirit of the law.

RINA does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of RINA without a prior written search agreement will be considered unsolicited and the property of RINA. Please, no phone calls or emails.

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