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Remote Student Support Jobs in Kentucky (NOW HIRING)

Indiana Wesleyan University

Academic Advisor

Louisville, KY · On-site +1

$40K - $49K/yr

... remote in a hybrid work environment. Summary of Position: Provides Academic Advising and other student support services for online and onsite National & Global students as they pursue various degree ...

Adacel Systems, Inc.

Remote Pilot Operator

Louisville, KY · On-site +1

... support. The Remote Pilot Operator (RPO) operates a combination of Cathode Ray Tube (CRT)/keyboard ... Essential Duties and Responsibilities: • Receive voice commands from students. • Respond to ...

Siemens

Remote Perks: * Potential for full-time offers after university graduation and completion of the ... In this role, you'll support the launch and growth of our industry-recognized microcredentials-a ...

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Remote Perks: * Potential for full-time offers after university graduation and completion of the ... In this role, you'll support the launch and growth of our industry-recognized microcredentials-a ...

Siemens

Remote Perks: * Potential for full-time offers after university graduation and completion of the ... In this role, you'll support the launch and growth of our industry-recognized microcredentials-a ...

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Remote Perks: * Potential for full-time offers after university graduation and completion of the ... In this role, you'll support the launch and growth of our industry-recognized microcredentials-a ...

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Remote Perks: * Potential for full-time offers after university graduation and completion of the ... In this role, you'll support the launch and growth of our industry-recognized microcredentials-a ...

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Remote Perks: * Potential for full-time offers after university graduation and completion of the ... In this role, you'll support the launch and growth of our industry-recognized microcredentials-a ...

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$18 - $50/hr

Remote Perks: * Potential for full-time offers after university graduation and completion of the ... AI Agent Development Support: Contributing to the development and refinement of AI agents designed ...

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$18 - $50/hr

Remote Perks: * Potential for full-time offers after university graduation and completion of the ... AI Agent Development Support: Contributing to the development and refinement of AI agents designed ...

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$18 - $50/hr

Remote Perks: * Potential for full-time offers after university graduation and completion of the ... AI Agent Development Support: Contributing to the development and refinement of AI agents designed ...

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$18 - $50/hr

Remote Perks: * Potential for full-time offers after university graduation and completion of the ... AI Agent Development Support: Contributing to the development and refinement of AI agents designed ...

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$18 - $50/hr

Remote Perks: * Potential for full-time offers after university graduation and completion of the ... AI Agent Development Support: Contributing to the development and refinement of AI agents designed ...

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$18 - $50/hr

Remote Perks: * Potential for full-time offers after university graduation and completion of the ... AI Agent Development Support: Contributing to the development and refinement of AI agents designed ...

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How much do remote student support jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote student support in Kentucky is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $20.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Student Support position, and why are they important?

To thrive as a Remote Student Support professional, you typically need a background in education, counseling, or customer service, along with excellent organizational and communication skills. Familiarity with learning management systems (LMS), video conferencing tools, and ticketing platforms is often required, and certifications in education or student advising are advantageous. Strong empathy, patience, and problem-solving abilities distinguish those who excel in helping students navigate challenges remotely. These skills are crucial for providing effective, accessible support and fostering student success in virtual learning environments.

What is a Remote Student Support job?

A Remote Student Support job involves assisting students with academic, technical, or administrative concerns through online communication channels such as email, chat, or video calls. Responsibilities may include answering student inquiries, providing resources, troubleshooting technical issues, and offering guidance on coursework or school policies. This role requires strong communication skills, problem-solving abilities, and familiarity with digital learning platforms. It is commonly found in online schools, universities, and educational service providers.

What are some of the main challenges Remote Student Support professionals encounter and how can they address them?

One of the main challenges in a Remote Student Support role is effectively communicating and building trust with students without face-to-face interaction. Professionals solve this by utilizing a combination of video calls, chat platforms, and proactive check-ins to ensure students feel supported and connected. They often need to manage competing priorities and respond quickly to diverse student needs, which requires strong time management and adaptability. Building rapport and maintaining engagement in a virtual setting are ongoing focuses, but continuous training and collaboration with teachers, IT, and academic advisors help address these challenges successfully.

What are the most commonly searched types of Student Support jobs in Kentucky? The most popular types of Student Support jobs in Kentucky are:
What are popular job titles related to Remote Student Support jobs in Kentucky? For Remote Student Support jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Remote Student Support jobs in Kentucky look for? The top searched job categories for Remote Student Support jobs in Kentucky are:
What cities in Kentucky are hiring for Remote Student Support jobs? Cities in Kentucky with the most Remote Student Support job openings:
Remote Student Support jobs near you
Infographic showing various Remote Student Support job openings in Kentucky as of July 2026, with employment types broken down into 50% Full Time, 44% Part Time, and 6% Temporary. Highlights an 100% Remote job distribution, with an average salary of $38,883 per year, or $18.7 per hour.
Academic Advisor

Academic Advisor

Indiana Wesleyan University

Louisville, KY • On-site, Remote

$40K - $49K/yr

Full-time

Posted 3 days ago

Indiana Wesleyan University rating

8.6

Company rating: 8.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

67th of 611 rated colleges and universities

Job description

Academic Advisor
Job no: 495159
Work type: Administrative (Full Time)
Location: Cincinnati, OH, Cleveland, OH, Dayton, OH, Fort Wayne, IN, Greenwood, IN, Indianapolis, IN, Kokomo, IN, Louisville, KY, Marion, IN, Merrillville, IN, Hybrid (2 Office / 3 Remote)
Categories: Academic Advising/Academic Support
Job Title: Academic Advisor
Reporting Relationship: Director of Advising, Department of Learner Success
Unit: National & Global
Department: Learner Success - IWU-National & Global
Campus Location: May work two days from any of our regional IWU Education Centers (Indiana, Ohio, Kentucky) and three days remote in a hybrid work environment.
Summary of Position: Provides Academic Advising and other student support services for online and onsite National & Global students as they pursue various degree and certificate programs. Services provided include: academic advising, planning and scheduling out courses to degree completion, acting as a student advocate; assisting students with all academic needs related to completing their degree, and developing means of communication and support to students.
Duties and Responsibilities
  • Provide a high level of individual and general student care
    • Engage students by individual and group contacts via various methods: in-person, phone, email, video conferencing, instant chat, classroom visits, blogs, and other means
    • Problem-solve as needed when students encounter issues and problems that present roadblocks in their academic pursuits
    • Collaborate with other divisions of the university such as financial aid and accounting when needed to resolve issues
    • Advocate for students when appropriate
    • Notice common student needs and develop appropriate supports and activities to proactively assist students
    • Refer students to supportive services such as tutoring services, career development, pastoral care, personal counseling, etc.
  • Assist students in developing an academic plan for completion of their desired degree or certificate
    • Maintain generalist knowledge of all aspects of National & Global programs to help students with questions and issues regarding facilitators, curriculum, attendance, financial aid, accounting, and fulfillment of academic requirements
    • Be proficient in the use of various databases found in the university student information system in order to access needed student information
    • Work with each student to develop a written degree completion plan
    • Assist bachelor students in scheduling out core and elective classes to degree completion in order to meet Department of Education guidelines for financial aid and to maximize their aid
  • Actively work to retain students
    • Work individually with students admitted or placed on probation or who are suspended
    • Assist students who are at-risk
    • Counsel students prior to their withdrawal from classes or core programs to discuss options for continuing education and to help the university increase retention of students
  • Contribute to the work of various committees and task forces as assigned
  • Work cooperatively with other personnel within the assigned Education Center to provide cohesive services to students attending classes at the center
  • Maintain appropriate records o Document contacts with students
    • Maintain accurate records in university student information system of student's plans for degree completion to be used by Financial Aid and Accounting to determine financial aid eligibility
  • Attend and assist at graduations on the Marion campus
  • Demonstrate a Christian worldview and uphold the university's Christ-centered mission while interacting with students

Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.
Education
  • Bachelor's degree required

Experience
  • Demonstrated ability to work effectively with individuals from diverse communities and cultures
  • Previous experience in higher education preferred

Required Skills
  • Excellent verbal and written communication skills
  • Commitment to a Christ-centered educational climate
  • Ability to problem-solve student academic issues in a timely manner
  • Ability to work accurately and be detail oriented
  • Ability to work independently and be self-motivated
  • Empathetic and caring attitude toward adult students and their needs
  • Computer skills
  • Analytical thinking skills
  • Ability to adhere to strict confidentiality requirements
  • Ability to multi-task
  • Ability to be flexible in an ever-changing Higher Education environment

IWU Kingdom Diversity Statement
IWU, in covenant with God's reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition, commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living, teaching and learning, which exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member's earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christ's commandment to love all humankind.
LIMITATIONS AND DISCLAIMER
As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
Advertised: 24 Jul 2026 Eastern Daylight Time
Applications close: 30 Aug 2026 Eastern Daylight Time
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