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Remote Student Support Jobs in Iowa (NOW HIRING)

OpenEd

Remote Iowa Teacher

Des Moines, IA · Remote

$25/hr

OpenEd, a student-centered, online personalized education program, is accepting applications for part-time teachers to support students and families through personalized learning. We're currently ...

OpenEd

Remote Iowa CTE Teacher

Des Moines, IA · Remote

$25/hr

OpenEd, a student-centered, online personalized education program, is accepting applications for part-time teachers to support students and families through personalized learning. We're currently ...

OpenEd

Remote Iowa Fine Arts Teacher

Des Moines, IA · Remote

$25/hr

OpenEd, a student-centered, online personalized education program, is accepting applications for part-time teachers to support students and families through personalized learning. We're currently ...

SAIC

DSM Remote Pilot Operator

Des Moines, IA · Remote

Public Trust Potential for Remote Work: ORA_ON_SITE Description * PLEASE NOTE: This is NOT a UAS ... support to successfully train and prepare students to become fully certified air traffic ...

SAIC

DSM Remote Pilot Operator

Des Moines, IA · On-site +1

We are looking for Casual, Remote Pilot Operator (RPO) candidates to join the SAIC Controller ... support to successfully train and prepare students to become fully certified air traffic ...

WesTech Engineering

Student Drafter

Ames, IA · On-site +1

$22 - $29.50/hr

... new skills, support vital industries, and grow their careers. Summary WesTech is seeking a ... Flexible work hours, hybrid schedules with remote work options * PTO plan and Paid Holidays

WesTech Engineering

Student Drafter

Ames, IA · On-site

$22 - $29.50/hr

... new skills, support vital industries, and grow their careers. Summary WesTech is seeking a ... Flexible work hours, hybrid schedules with remote work options * PTO plan and Paid Holidays

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All JobsRemote Student Support JobsRemote Student Support Jobs in Iowa

Remote Student Support information

What are the key skills and qualifications needed to thrive in the Remote Student Support position, and why are they important?

To thrive as a Remote Student Support professional, you typically need a background in education, counseling, or customer service, along with excellent organizational and communication skills. Familiarity with learning management systems (LMS), video conferencing tools, and ticketing platforms is often required, and certifications in education or student advising are advantageous. Strong empathy, patience, and problem-solving abilities distinguish those who excel in helping students navigate challenges remotely. These skills are crucial for providing effective, accessible support and fostering student success in virtual learning environments.

What is a Remote Student Support job?

A Remote Student Support job involves assisting students with academic, technical, or administrative concerns through online communication channels such as email, chat, or video calls. Responsibilities may include answering student inquiries, providing resources, troubleshooting technical issues, and offering guidance on coursework or school policies. This role requires strong communication skills, problem-solving abilities, and familiarity with digital learning platforms. It is commonly found in online schools, universities, and educational service providers.

What are some of the main challenges Remote Student Support professionals encounter and how can they address them?

One of the main challenges in a Remote Student Support role is effectively communicating and building trust with students without face-to-face interaction. Professionals solve this by utilizing a combination of video calls, chat platforms, and proactive check-ins to ensure students feel supported and connected. They often need to manage competing priorities and respond quickly to diverse student needs, which requires strong time management and adaptability. Building rapport and maintaining engagement in a virtual setting are ongoing focuses, but continuous training and collaboration with teachers, IT, and academic advisors help address these challenges successfully.

What are the most commonly searched types of Student Support jobs in Iowa? The most popular types of Student Support jobs in Iowa are:
What are popular job titles related to Remote Student Support jobs in Iowa? For Remote Student Support jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Remote Student Support jobs in Iowa look for? The top searched job categories for Remote Student Support jobs in Iowa are:
What cities in Iowa are hiring for Remote Student Support jobs? Cities in Iowa with the most Remote Student Support job openings:
Remote Student Support jobs near you
Infographic showing various Remote Student Support job openings in Iowa as of June 2026, with employment types broken down into 46% Full Time, 45% Part Time, and 9% Contract. Highlights an 100% Remote job distribution.
Smart Living Remote Support Professional (Onsite)

Smart Living Remote Support Professional (Onsite)

Balance Autism

Altoona, IA • On-site, Remote

$16 - $16.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Description
Balance Autism is looking for a Smart Living Remote Support Professional to add to our team in Altoona! This individual is responsible for the following essential duties.
ESSENTIAL DUTIES:
  • Responds to emergency requests from person's served, and as needed escalates to dispatching of back-up in person staffing.
  • Notifies and coordinates with emergency services when required.
  • Troubleshoots technology issues with remote support systems in the homes
  • Provides ongoing training with technology to persons served to engage them to utilize in-home devices.
  • Monitors wearable devices when individual is away from home, and provides assistance and interventions as needed.
  • Provide in-service training and consultation to person's served and parents on technology, including the use of remote support systems.
  • Provide remote support to individuals remotely throughout assigned region
  • Interacts with the person served with high attention to engagement.
  • Promotes an inclusive environment which fosters respect and dignity within cultural context.
  • Respects the role of family members and/or guardians in planning and providing services.
  • Ensures compliance with all laws, safety rules, and Balance Autism policies and procedures.
  • Demonstrates the ability to identify, prevent, and report situations of abuse, exploitation, neglect, and other adverse events.
  • Ensures timely and accurate documentation of services.
  • Participates in and attends various meetings and trainings as required.
  • Other duties as assigned.

You're a good fit for this position if you have the following:
  • Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals. Ability to write. Ability to speak effectively before persons served, inspectors, and/or employees of organization
  • Mathematical Skills - Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
  • Computers Skills - To perform this job successfully, an individual should be able to use trained knowledge of technology programs used by Balance Autism including Payroll and Electronic Medical Record Systems.
  • Reasoning Ability - Ability to deal with problems involving several concrete variables in standardized situations. Demonstrates reasonable decision making even when dealing with emotional topics.
  • Job Knowledge - Requires minimal supervision; displays understanding of how job functions with other team members.
  • Teamwork - Contributes to building a positive team spirit.
  • Diversity - Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.

BENEFITS:
  • $16/hr
  • Provide a Medication Manager certification and receive higher compensation
  • 403 (b) retirement plan with up to 8% employer match
  • Student loan repayment program with up to 8% contribution match (Full-time only)
  • Medical, dental and vision insurance (Full-time only)
  • Short- and long-term disability insurance (Full-time only)
  • Generous PTO plans (Full-time only)

Requirements
REQUIREMENTS:
  • Must be 18 years of age
  • High School Diploma or GED required
  • Proficient knowledge of technology, and possesses ability to navigate multiple technology platforms
  • Be able to work directly from the Altoona, Iowa location
  • Current CPR/First Aid Certification
  • Current Safety Care Training Certification
  • Current Medication Administration Certification
  • Current and valid driver's license (less than 5 points)
  • Current and valid vehicle insurance coverage

Preferred
  • One to two years of related experience and/or training; to include the areas of smart technology and training/coaching others.
  • Previous experience as a Job Coach, DSP, OTA or Paraprofessional

PHYSICAL/WORK REQUIREMENTS:
  • Will work within the remote support center with varied environments and in a variety of locations in the community
  • This job routinely uses technology that is equipped to assist residents of the home in activities of daily living.
  • This job routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and faxes
  • Frequent contact and interaction with people receiving services, family, and employees
  • While performing the duties of this position the employee travels by automobile and is exposed to changing weather conditions
  • The noise level in the work environment is usually moderate

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